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Genesis Forum: Found a Montecito Genesis, But... (Scratches)
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  1. #16
    Mark_888 is online now Registered Member What I drive: 1G Genesis 3.8 V6 Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

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    Quote Originally Posted by glennk View Post
    Not all parts are covered under the HPP warranty. As for other warranty companies, you must have service documentation.
    The only thing covered by the CPO warranty is the powertrain (engine and transmission). Nothing else is covered beyond the regular 5 year - 60K mile warranty.

    I don't understand why you said "The car is a trade in at another car dealership that is not a Hyundai one unfortunately." What difference does it make?


  2. #17
    ghost is offline Hasn't posted much yet... What I drive: No Genesis Yet!
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by Mark_888 View Post
    What difference does that make? You can still ask them to repair the paint.

    If you want an extended warranty, you can still purchase one from any Hyundai dealer that will exceed the CPO warranty. There are several threads on this forum about that subject, where specific dealers are named where you buy the warranty over the phone at a very good price. So long as it is a HPP Platinum Warranty, it will be honored at any Hyundai dealership and the warranty info will be in the Hyundai computers that all dealers use to determine warranty status of a particular VIN.
    You said that any dealer would make the car a CPO. It's not from a Hyundai dealership so it can't be made a CPO.

    The only way to have it painted with the exact same blue since the hood would need to be painted would be to take it to a Hyundai dealership to get done I believe. They're not going to take it to another car dealer to get that done. Hyundai said it would be about $500 for fixing.

  3. #18
    Mark_888 is online now Registered Member What I drive: 1G Genesis 3.8 V6 Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by ghost View Post
    You said that any dealer would make the car a CPO. It's not from a Hyundai dealership so it can't be made a CPO.

    The only way to have it painted with the exact same blue since the hood would need to be painted would be to take it to a Hyundai dealership to get done I believe. They're not going to take it to another car dealer to get that done. Hyundai said it would be about $500 for fixing.
    CPO is really just a designation that reinstates the powertrain warranty on a used car to 10 years - 100K miles that is normally for original owners only. The dealer has to pay Hyundai Motor America about $1,000 to make a car a CPO, since the warranty is really offered by HMA. If that happens, the dealer is going to want you to pay at least $1,000 more for the car (probably closer to $1,500 more).

    If you buy the car at a non-Hyundai dealer, you could instead pay about $1,500 for an HMA extended warranty (purchased from any Hyundai dealer), that not only extends the powertrain warranty to 10 years - 100K miles, but also provides a warranty on the rest of the car to 10 years - 100K miles (although certain exclusions may apply). Normally, the warranty on non-powertrain components is 5 years - 60 K miles. To get the $1500 price on an extended warranty you would have to shop around, and this forum has a list of dealers who tend to offer the best prices on these Hyundai extended warranties (they can be purchased on the phone). These are known as the HPP Platinum Extended Warranty.

    Regarding the paint, it is extremely unlikely that a Hyundai dealer body shop gets their paint from Korea. There are millions of cars repaired every year, and a good body shop can color match any color. But even if the paint job turns out to be not perfect, it is not likely to be any better at a Hyundai dealer body shop. Most dealers don't even have dedicated body shops anymore, and tend to share body shops among several dealers (with different brands) owned by the same company. I think you have a misunderstanding of how body shops work these days (at the least the top quality ones).

    The suggestion was made that you tell them to fix the paint first, and then you will make an offer if the paint job is satisfactory. That does not obligate you to buy the car if the color match is not to your standards. Plus, it does not obligate you to offer any specific price. You could use the repair as a negotiating tool to get the price down.

  4. #19
    aircanuck is offline Getting familiar with the group... What I drive: 2G Genesis Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    My concern is that anyone that would drive around with these scratches on such a nice car would be more than comfortable with neglecting it in other areas as well.
    My personal reaction is to pass her up.

  5. #20
    jsmit86's Avatar
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Any reputable body shop can get the paint.
    If the body shop is good, you should not have issues. I have had paint done several times over the years. I only had one "butcher" shop vs. a body shop.
    I currently have a local shop that is priced a bit higher than some others, but does excellent work. In my experience, the few times I've had a hood re-shot, they have held up better than the original factory paint. (Factory paint was prone to stone chips, re-paint was not)
    2015 Genesis Signature 3.8 AWD
    Montecito Blue/Beige Interior

  6. #21
    AustinTX is offline Registered Member What I drive: 2015 Genesis 3.8 V6 Sedan RWD (2G)
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by ghost View Post
    The only way to have it painted with the exact same blue since the hood would need to be painted would be to take it to a Hyundai dealership to get done I believe. They're not going to take it to another car dealer to get that done. Hyundai said it would be about $500 for fixing.
    Every car comes with a color code (it's on a sticker in the car somewhere, maybe with the spare wheel, but it's in the car 100%) that allows repair shops to match the color of any car exactly. Repainting a car is not rocket science, (it's also not cheap), but it's done 1,000's of times a week all over the world, and a good shop makes it so that you can't see the difference between the old and the new paint.

    I agree with another poster here. If the previous owner took such poor care of the car, I would pass up on it. I would look for a CPO car just to minimize risk on your investment in the new ride. Close to $30,000 is a major expense, at least have the car inspected by an independent mechanic before purchasing it so you have some reassurance that it's mechanically and structurally in good order.
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  7. #22
    Mark_888 is online now Registered Member What I drive: 1G Genesis 3.8 V6 Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by AustinTX View Post
    I agree with another poster here. If the previous owner took such poor care of the car, I would pass up on it. I would look for a CPO car just to minimize risk on your investment in the new ride. Close to $30,000 is a major expense, at least have the car inspected by an independent mechanic before purchasing it so you have some reassurance that it's mechanically and structurally in good order.
    Just having scratches on the hood does not mean the "previous owner took such poor of the car."

    A CPO Hyundai means absolutely nothing, other than restoring the 10 year - 100K mile powertrain warranty that is normally available only to original owner. One can purchase an extended warranty directly from Hyundai that will surpass the CPO warranty in terms of coverage, for about the same extra price the dealer will charge for a CPO.

    Many posters on this forum have bought a CPO Hyundai, and discovered obvious problems with the car shortly thereafter. It is obvious that very little, if any, real inspections are done for a CPO, and Hyundai dealers pretty much take the attitude that if there is a problem with the car, then owner will bring it in for a warranty repair. It might be good to have the car inspected to make sure that there is not damage caused by road hazards, prior accident, etc, that would not be covered under warranty (and also make sure a Carfax is obtained). But I would do that for CPO also.

  8. #23
    Mark_888 is online now Registered Member What I drive: 1G Genesis 3.8 V6 Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by AustinTX View Post
    Every car comes with a color code (it's on a sticker in the car somewhere, maybe with the spare wheel, but it's in the car 100%) that allows repair shops to match the color of any car exactly. Repainting a car is not rocket science, (it's also not cheap), but it's done 1,000's of times a week all over the world, and a good shop makes it so that you can't see the difference between the old and the new paint.
    I completely agree, but it should be a moot point, since the buyer should not even consider the car until after the dealer repairs it first. It is a matter of cost ($500 sounds low to me), and also to make sure it is done right.

    But I suspect the OP is raising these objections because he really doesn't want a car that has been repainted, even if it is unlikely that anyone could tell. That's a psychological issue that he needs to overcome if he wants to buy the car.

  9. #24
    ghost is offline Hasn't posted much yet... What I drive: No Genesis Yet!
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    My concern was really would the paint job on the hood for the scratches match and look as good as the original. I would be fine with the car if so. From talking to the body shop that has worked on my car before they told me it wouldn't match compared to what the Hyundai dealership service dept told me which was where my assumption came. The dealer won't fix it, but said they'd do $30k OTD.

  10. #25
    Mark_888 is online now Registered Member What I drive: 1G Genesis 3.8 V6 Sedan
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by ghost View Post
    My concern was really would the paint job on the hood for the scratches match and look as good as the original. I would be fine with the car if so. From talking to the body shop that has worked on my car before they told me it wouldn't match compared to what the Hyundai dealership service dept told me which was where my assumption came. The dealer won't fix it, but said they'd do $30k OTD.
    If the dealer will not fix it before the sale, then tell him you are walking away. The pic is too much of a close up for me to tell how many body panels, etc need to be painted, but it probably will be expensive.

  11. #26
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Sounds lke the dealer doesn't want to get involved with paint issues and wants the car off their lot. Any body/paint shop worth their salt can either spot repair or respray the whole hood area, color match and guarantee it for life, Get a quote on repair. Personally I'd be more concerned with the mechanicals of the car than the paint work. I'd have either the Hyundai dealer or an independent shop assess the car for condition before I plunked down the cash. Lastly get an AutoCheck or Carfax on this vehicle before you make any decisions.

  12. #27
    XPO439 is offline Registered Member What I drive: 2G Genesis 5.0 V8
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    You can always get the car wrapped if you don't want to repaint it. IMHO, if I knew that you repainted the car, I would never buy it.

  13. #28
    ghost is offline Hasn't posted much yet... What I drive: No Genesis Yet!
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Dealer came back and indicated they'd paint it after all. The Carfax was clean and taken in for reg. maintenance. Three years warranty left.


  14. #29
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    tuckerdog1 is offline Been here awhile... What I drive: 2015 2G 5.0
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    Default Re: Found a Montecito Genesis, But... (Scratches)

    Quote Originally Posted by ghost View Post
    Dealer came back and indicated they'd paint it after all. The Carfax was clean and taken in for reg. maintenance. Three years warranty left.

    Well there ya go Hope they make it look like it never happened. If you're satisfied & are really leaning toward buying, take it for a good long test drive. A local dealer told me they'd let me have a car for 24 hours. They never found the right car though. The car we did buy, we took for about 3 hours. Seems one of the most common complaints is a sunroof rattle. Want to be sure this car doesn't have that issue. Hope it's still $30 OTD with the new paint.

    Tuckerdog1

  15. #30
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    Default Re: Found a Montecito Genesis, But... (Scratches)

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    Quote Originally Posted by ghost View Post
    My concern was really would the paint job on the hood for the scratches match and look as good as the original. I would be fine with the car if so. From talking to the body shop that has worked on my car before they told me it wouldn't match compared to what the Hyundai dealership service dept told me which was where my assumption came. The dealer won't fix it, but said they'd do $30k OTD.
    If it's done properly, it will match. Sometimes that involves blending into adjacent panels, but it's done routinely.
    If your body shop can't match, you may want to get another body shop.
    I will agree that finding a capable shop is not always easy.

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