The 2017 Genesis G90 won a Total Quality Award as the highest quality vehicle in the luxury car segment by car buyers in Strategic Vision’s annual Total Quality Impact (TQI) report based on results from its New Vehicle Experience Study (NVES). In addition, the Genesis G90 received the third-highest TQI score in the entire industry.
The NVES surveyed over 42,000 new vehicle buyers from July to December 2016 after the first 90 days of ownership. New vehicle buyers rated their vehicles on over 150 different attributes regarding the value and quality of their ownership experience. The Total Quality Impact score represents true differences between vehicles, including an evaluation of the vehicle’s physical and perceived aspects.
“Receiving this award is a strong testament to our commitment to respecting the vehicle ownership experience and connecting with owners on every level,” said Erwin Raphael, general manager of Genesis in the U.S. “It is a great honor to receive this award from the prestigious Strategic Vision organization in our first year in the U.S. market among other established luxury brands.”