EXBMWGUY
Been here awhile...
Our "motoring" society does have a lot of very ignorant members. There was one on this forum who won't add oil (even though his oil light comes on when cornering) because it's not time for an oil change). More to the point, it is the lawyers and our overly sympathetic that has taken over.
This behavior by car companies is just defensive behavior and risk avoidance. Some people truly are stupid, but many people in our culture as a whole have learned that when they fxxk up, they can easily figure out a way to blame someone else. I even heard a radio commercial today on XM Fox Talk Radio -- "if you lose money in the stock market, call us and we'll make your broker take responsibility." So the lawyers do what lawyers do -- exploit opportunities. And these aren't just poor, uneducated folks who think this way. Many are quite savvy. Most companies would rather lose a customer than be sued by one. Remember Audi's five- year unintended acceleration nightmare. Maybe I'm getting too old, or have spent too much time dodging bullets.