Bluelink mirror button-voice local search-error

[Jim_Kirk]

I am subscribed to Bluelink and can talk with the Bluelink service fine when I push the Bluelink left mirror button.

When I push the Bluelink voice local searh button on the mirror (next button to right of Bluelink button) I get the message "Connection Error" showing on the screen every time I try to use this feature.

Car is in the same location when I try both these button features.

The DIS Navigation System/Owner's Manual, Pg. 155, says "The search is done through network services, it is only available when connected to a communication network."

Does this mean I need a strong WiFi network connection to use this feature? I am connected to my home network at the car test location and signal strength shows 2-3 ring segments.

Can someone with the same Ultimate give this voice local search a try and let us know how well yours works.

Thanks.

Jim Kirk
Fort Lauderdale, FL

 

[Ernie3647]

I seem to remember an article that stated that there is a built in 3G modem used for network services. The article stated that it would be nice if it could be used as a hot spot but it wasn’t setup that way. They said maybe in the future there would be a firmware update to enable the hot spot function. I’m wondering if that’s what’s being referred to. Might it be a 3G signal strength problem? Have you tired it in a different location?

 

[italiabrain]

I believe network in this case refers to the Verizon data network the car uses for remote services, not your home wifi. I can't say much about the rest as I've honestly never played with the feature. I've only used the send-to-car a couple times with my forced trial of guidance that got tagged on to remote services at signup.

 

[Nikgen]

I am subscribed to Bluelink and can talk with the Bluelink service fine when I push the Bluelink left mirror button.

When I push the Bluelink voice local searh button on the mirror (next button to right of Bluelink button) I get the message "Connection Error" showing on the screen every time I try to use this feature.

Car is in the same location when I try both these button features.

The DIS Navigation System/Owner's Manual, Pg. 155, says "The search is done through network services, it is only available when connected to a communication network."

Does this mean I need a strong WiFi network connection to use this feature? I am connected to my home network at the car test location and signal strength shows 2-3 ring segments.

Can someone with the same Ultimate give this voice local search a try and let us know how well yours works.

Thanks.

Jim Kirk
Fort Lauderdale, FL

Typically works fine for me - I have had a few occasions where the network was apparently down, but rare.

 

[Jim_Kirk]

When I took the car out and tried the Bluelink voice local search (at a stoplight) it worked fine.

Connection to the network (cell network it appears) was quick (5-10 seconds).

I asked for a restaurant by name not specifying anything further (such as city and state). My voice input was easily recognized properly. Search took about 10 seconds and a list was returned on the Nav screen.

Touch screen to select the one I wanted and into the Nav system it went. At that point I had choices to make it a destination or other options (such as call).

Worked very well.

So, bottom line is my connection error when trying it at home was a poor network connection.

Thanks all for the input.

Jim

 

[Alwaysforward]

Thank You for the follow up on this issue. Much appreciated...

 

[Ernie3647]

So, bottom line is my connection error when trying it at home was a poor network connection.

Thanks all for the input.

Jim

I seem to remember an article that stated that there is a built in 3G modem used for network services. The article stated that it would be nice if it could be used as a hot spot but it wasn’t setup that way. They said maybe in the future there would be a firmware update to enable the hot spot function. I’m wondering if that’s what’s being referred to. Might it be a 3G signal strength problem? Have you tired it in a different location?

Would be nice to be able to enable that on board 3G modem for hotspot operation someday.
Wishful thinking let's first get the voice recognition sorted out first.