Condensation on gauges

[fastiggial]

I just got my car back from the dealer, had the windows tinted and trunk emblem ( too lazy, sorry ) and they put a door dent in it! Only 2 mos old.
It looks great now, just back from the auto body but here's the problem.
I have condensation on the back of the plexiglass at the speedometer. It did rain here today (it does rain in Cali ) but how could moisture get behind the gauge plexiglass? Has anyone out there had this in their new Gennie?
Thanks !

 

[Midnightsun]

I just got my car back from the dealer, had the windows tinted and trunk emblem ( too lazy, sorry ) and they put a door dent in it! Only 2 mos old.
It looks great now, just back from the auto body but here's the problem.
I have condensation on the back of the plexiglass at the speedometer. It did rain here today (it does rain in Cali ) but how could moisture get behind the gauge plexiglass? Has anyone out there had this in their new Gennie?
Thanks !

Definately not normal and I assume the only fix is to change the gauge cluster.

 

[italiabrain]

Definately not normal and I assume the only fix is to change the gauge cluster.

+1 Not normal, and unless they have a procedure for basically purging the housing and replacing a seal (doubtful). I agree it would likely be a cluster replacement.

 

[fastiggial]

I am afraid someone would say that ! The same time as the rainstorm the car was detailed inside before they got it back to me. The marks on the inside of the plexiglass look more like smudging/oil type than water condensation. Could somehow spray to wipe the plexiglass outside gotten on the backside THROUGH the plexiglass?
I am bringing the car back to the dealer and will post the results if some other new Genesis owners go through the same thing