Slipping transmission

[Skacatz]

2013 Genesis 3.8. Bought it with 27k miles. Put 30k on it in a year using mostly for business. Transmission acts weird at times. Maybe once a week for the past month or so it will shift hard, then the engine revs up and it feels like it is slipping. Dealer has been notified and they were able to see the problem during a test drive. They reset the computer back to the way the transmission shifted when the car was new (if that makes any sense). Fine for about 2 weeks and now back to the same old crap. Now they are talking replacing the entire transmission. What gives with these cars and transmissions? I plan to try to get $150k miles out of this car but I'm starting to wonder if that's possible.

 

[amartz]

Had the same thing with my 2012 3.8. And they did replace the transmission under warranty. It's been fine since, some 40K+ miles later.

 

[Skacatz]

Thanks. I'm thinking that's what will happen here. Such a nice car to be having this problem, but the dealership in my area has been great and they seem committed to getting it right.

 

[Skacatz]

Dealer told me to monitor the car and if it did it again to let them know. It did and I did. Appointment for next week to have new transmission installed. These guys don't fool around!

 

[qstarweb]

At 54,000 miles my 2012 is starting to do that a bit too, especially the hard shifting on acceleration. I'm going to take it for an oil change in the next few days and I'm going to ask them to check it.

Dean

 

[Mark_888]

Dealer told me to monitor the car and if it did it again to let them know. It did and I did. Appointment for next week to have new transmission installed. These guys don't fool around!

There is a known problem with the early Hyundai 8-speed transmissions so they don't have to spend much time convincing Hyundai Motor America to replace it. 2012 was the first year that transmission was used, and not sure when they fixed the problem.

 

[amartz]

At 54,000 miles my 2012 is starting to do that a bit too, especially the hard shifting on acceleration. I'm going to take it for an oil change in the next few days and I'm going to ask them to check it.

Dean

Welcome to the Club!!

 

[Skacatz]

Don't be surprised if they reset to factory defaults on the first try. My dealer told me that is always the first recommendation from the factory. If that doesn't do the trick, it doesn't take much convincing for them to make the decision to replace. Good luck.

 

[qstarweb]

Don't be surprised if they reset to factory defaults on the first try. My dealer told me that is always the first recommendation from the factory. If that doesn't do the trick, it doesn't take much convincing for them to make the decision to replace. Good luck.

I have service scheduled for Wed. for an oil change and I will be asking them to look at this issue too, probably means the technician will drive it and see if any hard shifting or slipping is noticed. I bet you're right, they will do the reset and see if that fixes it. It's just past 54,000 and under both standard warranty and the full extended warranty for another 100,000 I purchased with the Genesis at 44,800 miles in February. I ran some errands today, and mostly through in-town driving only noticed one mildly hard shift, but accelerating to 45 MPH in town is less likely to reveal the issues. Accelerating vigorously (without "flooring" it) to about 65 on the high way are the times when it will sometimes exhibit the hard shifts. Sometimes they're very hard, as if they're delayed a fraction of a second then upshifts really hard in a way you can really feel it. An 8-speed transmission will have some shift shock but should be fairly smooth. I used to own a 2006 Infiniti M35x that had a 4-speed automatic that was quite smooth even on quite aggressive acceleration.

Dean

 

[qstarweb]

Dealer told me to monitor the car and if it did it again to let them know. It did and I did. Appointment for next week to have new transmission installed. These guys don't fool around!

That's great they are replacing yours. From what I've read from others here, the replacement transmissions seem to be flawless. But yours is a 2013, so even on the second model year the 8-speed was used some were flawed. I don't expect any different from my dealer either, if they think it's doing this I would suspect they will recommend replacement, because they want to serve the customer and know that Hyundai will pay them to replace the transmission. It will be interesting to see what we hear on any of these issues from our fellow owners who buy the G80/G90 models. The G90 could prevent a lot of drivers from wanting a MB S550 or a BMW 7 series if they get the quality right and minimize the engine and transmission issues like this.

Dean

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[Mark_888]

I don't expect any different from my dealer either, if they think it's doing this I would suspect they will recommend replacement, because they want to serve the customer and know that Hyundai will pay them to replace the transmission.

Just so you understand, if Hyundai agrees that there is a problem, and does not try and claim that the issue is "normal," then replacement is pretty much the only option. There is no way that a dealer tech has the capability to repair a transmission. In fact, some dealers (according to members on this forum) are extremely reluctant to even change the fluid on the Genesis transmissions, telling the customer it has a lifetime fluid in it.

It's not like the old days when dealer shops would try major repairs like an engine or transmission rebuild. These things are way too complicated to have someone fix it in a normal dealer shop, with very little or no experience doing it.

 

[kg4pto]

Are they totally sealed? That is to say, can a transmission shop rebuild them after they are out of warranty?

 

[Mark_888]

Are they totally sealed? That is to say, can a transmission shop rebuild them after they are out of warranty?

They can open them up. But I would not let a transmission shop near one, unless they did the service with a money back guarantee (no questions asked) and the transmission would be scrapped anyway.

Most transmission shops now do mostly brakes, oil changes, etc. Transmission are much more complex than they used to be.

 

[qstarweb]

Just so you understand, if Hyundai agrees that there is a problem, and does not try and claim that the issue is "normal," then replacement is pretty much the only option. There is no way that a dealer tech has the capability to repair a transmission. In fact, some dealers (according to members on this forum) are extremely reluctant to even change the fluid on the Genesis transmissions, telling the customer it has a lifetime fluid in it.

It's not like the old days when dealer shops would try major repairs like an engine or transmission rebuild. These things are way too complicated to have someone fix it in a normal dealer shop, with very little or no experience doing it.

Lifetime fluid, is there really such a thing?

Dean

 

[qstarweb]

They can open them up. But I would not let a transmission shop near one, unless they did the service with a money back guarantee (no questions asked) and the transmission would be scrapped anyway.

Most transmission shops now do mostly brakes, oil changes, etc. Transmission are much more complex than they used to be.

I would guess this is even more true with the CVT transmissions being installed in some models of cars now. Both the Nissan Maximas I owned (2007 and 2009) had a CVT transmission, I never had any problems with them. Other than the Maximas (2007 and later), the CVTs have been generally used in smaller compact type cars.

Dean

 

[Mark_888]

Lifetime fluid, is there really such a thing?

Dean

It's a synthetic transmission fluid. Not sure if it is really lifetime, but it lasts a long time.

 

[kg4pto]

From what I have heard, the CVTs barf if you start making serious power. They are fine for small cars and hybrids though. I do remember that Ford had a number of problems with the CVT in the Five Hundred sedan.

 

[qstarweb]

From what I have heard, the CVTs barf if you start making serious power. They are fine for small cars and hybrids though. I do remember that Ford had a number of problems with the CVT in the Five Hundred sedan.

I have heard that, but the exception might be the Nissan Maximas, where in 2007-2008 they paired it with the 3.5 liter V6 that put out 255 HP and I think about 254 lb/ft of torque. The 2009-2014 used a version of the 3.5 which put out 290/261. The latest redesign of the Maxima uses same engine that is rated 300/261. The new Maxima is under 3500 lbs, and that combined with the 300 HP V6 allows it to accelerate nearly as quickly as the Genesis.

The 2009 Maxima I had a was a great car. Right after I bought it, in July of 2008, I started hearing the buzz about the Genesis. After Hyundai released the 4.6 and 5.0 versions of the Genesis, I had decided my next car would probably be a Genesis.

Dean

 

[kg4pto]

They can open them up. But I would not let a transmission shop near one, unless they did the service with a money back guarantee (no questions asked) and the transmission would be scrapped anyway.

Most transmission shops now do mostly brakes, oil changes, etc. Transmission are much more complex than they used to be.

The reason I ask is that when the Genesis is out of warranty, when the transmission takes a dump, is there any other option other than sending 10,000 dollars to Hyundai to put a new one in?

 

[qstarweb]

The reason I ask is that when the Genesis is out of warranty, when the transmission takes a dump, is there any other option other than sending 10,000 dollars to Hyundai to put a new one in?

Ideally, get the extended warranty so you're not in that position of having the transmission go and it not be under any kind of warranty coverage. Someone just recently posted here about having a 2009 Genesis that had recently gone beyond the warranty, and the engine died. His only choice was to come up with the cash to have a rebuilt engine installed, or otherwise have a Genesis without an engine which has little value.

Dean