Bump from my post back in May. Still having the shifting issue 5th to 6th gear but it has not gotten any worse- just intermittent...it almost feels like a double clutch or shudder feel like it takes twice to get into 6th gear. No slippage maybe just a pressure thing?. I now have 110K miles on the vehicle. All other shifts are flawless. Never had the transmission serviced and at this point I am worried if I did a service I may aggravate the situation.
If a used car is purchased from a Hyundai dealer as CPO, then the 10 year - 100K mile powertrain warranty (engine and transmission) is in effect (normally only available to the original owner).I bought the vehicle CPO from a Hyundai dealership with 59,900 miles on it.
If a used car is purchased from a Hyundai dealer as CPO, then the 10 year - 100K mile powertrain warranty (engine and transmission) is in effect (normally only available to the original owner).
If the car is Hyundai CPO and you have the documentation for that, then the dealer lied. However, the extended warranty covers a lot of other things besides engine and transmission, and a lot of things attached to the engine are not included in the powertrain warranty.Alas, the dealership guy specifically told me that the warranty dropped from 10-year/100k miles to only 60k miles on the powertrain, which only left me with 100 miles of coverage before it expired. If he lied to me, then I got taken. I have no way of knowing because Capitol Hyundai in Columbia is extinct, having been bought by a competing dealership group and all of their employees were sacked.
If the car is Hyundai CPO and you have the documentation for that, then the dealer lied. However, the extended warranty covers a lot of other things besides engine and transmission, and a lot of things attached to the engine are not included in the powertrain warranty.
Whatever warranties you have in place (if they are Hyundai CPO and/or Hyundai Extended Warranty) then any Hyundai dealer can bring that info up on their computers. If the extended warranty was a 3rd party warranty, then the Hyundai computers will not know about it, and if the dealer is out of business you might want to follow on that and double check the paperwork on that.
2012 was the first year for the Hyundai 8-speed transmissions, and Hyundai had to replace a fair number of them (as described by many members of this forum). I am not sure when the original problem was fixed.It was CPO, because they had to do a few things to the car before I could take possession of it, including replacing a missing key FOB. The salesman at Capitol told me on the sly that the car was a repo, which is why they only had one FOB for it.
The CPO documentation is stuffed somewhere in one of my file cabinets. I got the car two years ago, so I'll have to dig to find it. I did get the Hyundai platinum warranty, and they were able to find it in their computers when I brought it into the shop recently.
Also, the Hyundai dealer that worked on my car (Jim Hudson) seemed to imply that the year model of Genesis that I own has had several units into their shop for transmission replacements.
2012 was the first year for the Hyundai 8-speed transmissions, and Hyundai had to replace a fair number of them (as described by many members of this forum). I am not sure when the original problem was fixed.
As I said, the Hyundai Platinum Extended Warranty covers a lot of things besides the powertrain, so not all was lost.
Dealers have to pay Hyundai Motor America about $1000 to make a used car CPO, as that fee covers the restoration of the 10 year - 100K mile powertrain warranty that is normally only for original owners. That should be in your CPO paperwork.
Here is a description of the Hyundai CPO program, and it mentions the 10 year - 100K mile powertrain warranty (with $50 deductible per repair visit).
https://www.hyundaiusa.com/certified-pre-owned/index.aspx