Bluelink vs genesis app

[dudmleh522]

Hey guys i owe 2015 3.8 awd mode and i am using both bluelink app as genesis app for IOS for remote start. Both seemed to work fine except bluelink app is scaled better pn iphone 6s + compare to genesis app which zooms in.

 

[formidablemulk]

I installed the app on Android and was able to log in with my Blue Link credentials. My subscription is expired - I was hoping for some kind of Black Friday or Cyber Monday deal! - but I definitely prefer the theming of the Genesis app over the Blue Link app.

2015 V6 RWD

 

[Alfer]

Ugh.

Hyundai completely broke the Android version of the My Hyundai app today!

Can't login, says it can't communicate with the servers etc. Complete mess.

Was fun having to go out and scrape the windows on my car in 24 degree weather today...I know, first world problems!

 

[Spanky61]

You need to do the new update. Go to the app store and open the app from there. You will then see the update. There was a notification for the update this morning on my phone.

 

[Alfer]

You need to do the new update. Go to the app store and open the app from there. You will then see the update. There was a notification for the update this morning on my phone.

First thing I did. That's what destroyed the app and made it unusable.

 

[dudmleh522]

First thing I did. That's what destroyed the app and made it unusable.

Yep i cant use it after the update and im on ios

 

[EdP]

First thing I did. That's what destroyed the app and made it unusable.

I did the update last night. I tried to lock the doors and I got a message that if failed. However, the doors did lock. This morning I could log in but could not get a vehicle report. Right now I cannot even log in. They may be working on the servers. Correction, I hope they are working on the server but you never know.

 

[Alfer]

I did email customer support in hopes someone chases the issues down. Folks on Google App store are posting that the app is dead but I doubt Hyundai pays much attention to "reviewers" comments about their app.

 

[Alfer]

They finally fixed the app. Things seem to be working now.

 

[Alfer]

AAAARRRRRRGGH.

I spoke to soon. Google Play updated the app again (so I thought), I logged in but nothing actually works. Times out and all tasks "failed".

Booooo

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[dudmleh522]

The genesis app is working againnafter another update for ios. Hope theres a feature that you can turn on heated seats for front and rear with the app

 

[EdP]

AAAARRRRRRGGH.

I spoke to soon. Google Play updated the app again (so I thought), I logged in but nothing actually works. Times out and all tasks "failed".

Booooo

Cannot even log in. Works from the website though. No features added that I can see. Would be nice to turn on seats.
This is a good argument for having a remote from the key fob.

 

[Alfer]

Ok got it to work I think.

I had to force stop the app, clear cache and clear data in app settings, then sign back in and it worked.

 

[EdP]

Ok got it to work I think.

I had to force stop the app, clear cache and clear data in app settings, then sign back in and it worked.

It was just updated again today. I installed that but will not connect. It also stays running unless I force a stop.

Not this is just a guess on my part but,. . . the kid that is the IT department is not home from school yet but as soon as he is, he will get this fixed from his mother's computer.

 

[Alfer]

You using an iPhone?

 

[GarnetTy1473]

Hyundai sent a notice out to dealers letting us know it was down, since it also affected other areas that dealers use, and that they expected it to by fixed by 1pm PST, and they would notify us when it was up and running. Haven't seen that second notification yet though.

 

[Alfer]

Car remotely started with my app just now.

 

[dudmleh522]

you guys using genesis app? or bluelink app? and what year car is it? i use genesis app and it is 2015 and works perfectly at the moment

 

[EdP]

You using an iPhone?

Android. Samsung S8 Still will not let me log on Cleared cache, rebooted, etc. Nothing as of 6:40 EST

 

[Mcc]

Android. Samsung S8 Still will not let me log on Cleared cache, rebooted, etc. Nothing as of 6:40 EST

Didn’t work a moment ago but works fine now.