Raphael promoted

[TurtleBoy]

Surprised by this, I would have laid money on him being ousted rather than promoted given the abysmal job he/Genesis did with the dealer rollout.

Erwin Raphael Promoted To Chief Operating Officer Of Genesis Motor America

 

[NLJ]

Surprised by this, I would have laid money on him being ousted rather than promoted given the abysmal job he/Genesis did with the dealer rollout.

Erwin Raphael Promoted To Chief Operating Officer Of Genesis Motor America

Sure the rollout was a disaster but how would you anticipate it in retrospect?
The states/dealers put up a big stink because they didn't want to relicense and build a separate show room.
The brand had a vision and the dealers were greedy and cheap and all they wanted to do was sell it side-by-side with an Accent!

 

[TurtleBoy]

Sure the rollout was a disaster but how would you anticipate it in retrospect?
The states/dealers put up a big stink because they didn't want to relicense and build a separate show room.
The brand had a vision and the dealers were greedy and cheap and all they wanted to do was sell it side-by-side with an Accent!

People at that level get paid to anticipate and plan accordingly, Before even rolling out their original plan they knew there would be problems with dealers accepting it do to previous agreements/conditions. There is a dealer organization that they communicate with and they received feedback. Things were heading south with their limited dealer plan so they made some changes and tried again.

Not sure what you mean about dealers being cheap and greedy being the cause of the rollout problems. From what we have had confirmed there were only two states held up due to lawsuit issues, Texas and Florida. The rest of the delays appear to be due to a lack of planning on the part of Genesis to take into account how long the bureaucratic process takes in each state to get a manufacturer's license and dealers licensed and franchised as well as screwing up some of the applications in states.

In my opinion there is no way to defend the actions/inactions of Genesis in the rollout of the new dealer network. They went from arrogance with their first plan to ignorance in the implementation of the second one.

 

[Mcc]

In my opinion there is no way to defend the actions/inactions of Genesis in the rollout of the new dealer network. They went from arrogance with their first plan to ignorance in the implementation of the second one.

Glad you prefaced it with “In your opinion” I think that because you were surprised just illustrates that you (or I) don’t really know all the facts. So much for all that incessant “heads are going to roll”.

 

[EdP]

Sure the rollout was a disaster but how would you anticipate it in retrospect?

People at that level get paid to anticipate and plan accordingly, Before even rolling out their original plan they knew there would be problems with dealers accepting it do to previous agreements/conditions. There is a dealer organization that they communicate with and they received feedback. Things were heading south with their limited dealer plan so they made some changes and tried again.

In my opinion there is no way to defend the actions/inactions of Genesis in the rollout of the new dealer network. They went from arrogance with their first plan to ignorance in the implementation of the second one.

We can all have opinions, but none of is have ALL the facts. I agree the original 100 dealers was probably not enough, but the present setup of anyone that can pony up the money can be a dealer may be wrong too. It will take a couple of years for it to shake out.

For a dealer to be successful and give you the service you expect with a luxury brand they must be profitable. With only three sedans and a potential dealer every mile, well, we'll see.

IMO, not enough fact to draw a conclusion.

 

[Mr. Incredible]

Surprised by this, I would have laid money on him being ousted rather than promoted given the abysmal job he/Genesis did with the dealer rollout.

Erwin Raphael Promoted To Chief Operating Officer Of Genesis Motor America

it's been my experience that the more incompetent and horrible an employee is the more likely they are to be promoted. I work with several a$$tards that fit this.

 

[Mcc]

it's been my experience that the more incompetent and horrible an employee is the more likely they are to be promoted. I work with several a$$tards that fit this.

Yes I know what you mean, I work with several people who never can admit they might have been wrong about something.

 

[NLJ]

Maybe they credit him for the push to the publications and journalists which contributed to the recognition and awards.
We don't know anymore than what's publicly known!

 

[TurtleBoy]

Maybe they credit him for the push to the publications and journalists which contributed to the recognition and awards.
We don't know anymore than what's publicly known!

He has definitely been a good spokesman and always seems to be saying the right things for the brand. It must be embarrassing to him though that this late in the model year and there are still 17 states without a dealer and one of them being California. No matter who or what is responsible you would think it would roll uphill to him.

 

[NLJ]

He has definitely been a good spokesman and always seems to be saying the right things for the brand. It must be embarrassing to him though that this late in the model year and there are still 17 states without a dealer and one of them being California. No matter who or what is responsible you would think it would roll uphill to him.

Maybe it's the Korean culture not to fire for a single reason but to promote for the other good things he achieved?

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[MyCorvette]

On paper it seems this is a promotion. In fact it is the opposite, typical corporate politics...

Genesis executives should thoroughly study how Lexus had make it right on the 1st try, back in 1989.

 

[NLJ]

On paper it seems this is a promotion. In fact it is the opposite, typical corporate politics...

Genesis executives should thoroughly study how Lexus had make it right on the 1st try, back in 1989.

Lots of things have changed in 30 years.

 

[RCH04]

We can all have opinions, but none of is have ALL the facts. I agree the original 100 dealers was probably not enough, but the present setup of anyone that can pony up the money can be a dealer may be wrong too. It will take a couple of years for it to shake out.

For a dealer to be successful and give you the service you expect with a luxury brand they must be profitable. With only three sedans and a potential dealer every mile, well, we'll see.

IMO, not enough fact to draw a conclusion.

I am curious to see what the correct number of Genesis dealers will be. Now that the Chicago area dealers seem to have been identified, it does seem like a large number when compared to other luxury brands in the area. It's especially interesting given the current volume of the three sedans and the first SUV still months away. Genesis sold about 10k units in the U.S. last year so until things are in place I would think showroom traffic will be slow initially.

 

[EdP]

I am curious to see what the correct number of Genesis dealers will be. Now that the Chicago area dealers seem to have been identified, it does seem like a large number when compared to other luxury brands in the area. It's especially interesting given the current volume of the three sedans and the first SUV still months away. Genesis sold about 10k units in the U.S. last year so until things are in place I would think showroom traffic will be slow initially.

As mentioned in another thread, 187 dealers versus the original 100 planned. The SUVs should make quite a difference too.

You also have to look at the Asian mindset. They would rather do thing right rather than fast and rush to market with vehicles that are not as expected in the luxury segment. We'll see down the road many months.

 

[YEH]

Also surprised he got promoted.

Sure the rollout was a disaster but how would you anticipate it in retrospect?
The states/dealers put up a big stink because they didn't want to relicense and build a separate show room.
The brand had a vision and the dealers were greedy and cheap and all they wanted to do was sell it side-by-side with an Accent!

The separation of Genesis was mishandled way before the dealership pushback.

Not sure what you mean about dealers being cheap and greedy being the cause of the rollout problems. From what we have had confirmed there were only two states held up due to lawsuit issues, Texas and Florida. The rest of the delays appear to be due to a lack of planning on the part of Genesis to take into account how long the bureaucratic process takes in each state to get a manufacturer's license and dealers licensed and franchised as well as screwing up some of the applications in states.

In my opinion there is no way to defend the actions/inactions of Genesis in the rollout of the new dealer network. They went from arrogance with their first plan to ignorance in the implementation of the second one.

This, even w/o the dealership pushback (and the 2 lawsuits) and w/ the initial 100 dealership plan (too low) still being intact (for an April-May launch), should have pretty much completed the state franchise approval procedure by the end of 2017 (and not seemingly start in April-May of 2018).

Genesis Motors America should have been the importer of record when the Genesis brand was launched and the one to get the distribution license from each state.

it's been my experience that the more incompetent and horrible an employee is the more likely they are to be promoted. I work with several a$$tards that fit this.

That's how Mark Reuss keeps getting promoted at GM.

 

[bthor]

it's been my experience that the more incompetent and horrible an employee is the more likely they are to be promoted. I work with several a$$tards that fit this.

F@#$@#$ up move up. We need the competent people to stay where they are at.

 

[EdP]

F@#$@#$ up move up. We need the competent people to stay where they are at.

Many years ago I wast told by the plant manager, find the laziest guy on the line and make him the supervisor. He'll know all the shortcuts and increase production.

 

[Mr. Incredible]

Many years ago I wast told by the plant manager, find the laziest guy on the line and make him the supervisor. He'll know all the shortcuts and increase production.

there is a difference between lazy and incompetent. My father always taught me to work smarter not harder, in that respect many of my co-workers might find me to be "lazy", because I tend to find smarter more efficient ways to do things that save my time and energy.

Incompetence on the other hand is typically what I see in my work place, the inability to do the job they were hired for, passing the buck, pointing fingers at other people or department for their ineptitude.