List of Stand-Alone Genesis Dealerships

[spugger]

Ah, but Hyundai dealers won't be selling, or servicing, any G70 models, nor ANY of the '19 models. That's the central point of this discussion. Of course, YEH knows this.

Just an update. My local Hyundai dealership is selling the G70. They have a separate website now for Genesis, but it is the same building and lot.

 

[TurtleBoy]

Just an update. My local Hyundai dealership is selling the G70. They have a separate website now for Genesis, but it is the same building and lot.

Technically that is not the case. Only Genesis dealers can sell the 2019s and beyond. The Genesis dealers are currently co-located with a Hyundai dealer but they are a separately licensed franchise.

 

[OMG70]

TB, do you happen to know what the time frame has changed to in regards to getting standalone Genesis dealerships open? The GSM at my dealer said that HMC/HMA is going to be paying for half of the build under the new agreement (and he's the only one that's alerted me of this)

 

[TurtleBoy]

TB, do you happen to know what the time frame has changed to in regards to getting standalone Genesis dealerships open? The GSM at my dealer said that HMC/HMA is going to be paying for half of the build under the new agreement (and he's the only one that's alerted me of this)

There is no timeframe or requirement for separate dealerships/buildings. Genesis highly encourages it and offers some support but due to legal issues they dropped the requirement.

 

[turnne]

Just an update. My local Hyundai dealership is selling the G70. They have a separate website now for Genesis, but it is the same building and lot.

Just like they all are and will continue to be for some years.....likely ...if something doesn't change drastically

As I said a few years ago now....No dealer can afford to build a dealership with a few slow selling vehicles with high discounts/incentives

Now..if Hyundai supports them financially to get the "ball rolling" that's another story
But right now...the Hyundai dealership has to be pretty much covering the overhead of the Genesis franchise

Warren

 

[Jonathan Shefftz]

Just an update. My local Hyundai dealership is selling the G70. They have a separate website now for Genesis, but it is the same building and lot.

I was confused when the Genesis website listed a dealer on a street where I often drive. Sure don't remember a new dealer popping up there...turns out the Hyundai dealer there is more of a conceptual Genesis dealer, with only a single Genesis vehicle for sale.

 

[Jonathan Shefftz]

Picking up on two little tidbits in prior posts...does Audi really sell about as many A5 as A4?
I see the A4 all the time on New England roads, but the A5 is relatively rare.

 

[Jonathan Shefftz]

It seems like quite a few are like that from what people are reporting. Another odd thing is that some don't even bother to put up a Genesis web site and just use their Hyundai website. On the Genesis Corp site they are listed as Genesius of xxxxx but when you search for that dealer either you don't find anything or the Hyundai site is shown. In this day in age it is inexcusable not to have a proper web presence.

My local Genesis dealer is the exact opposite...has a separate website, but only a single Genesis car for sale!

 

[Jonathan Shefftz]

So turns out that my local Genesis dealer:
Genesis of Northampton | New Genesis dealership in Northampton, MA 01060
... really does exist, but is definitely still a work in progress:

1. Sent an inquiry via True Car -- no response.
2. Sent an inquiry via the one vehicle listing on the dealer website -- no response.
3. Sent an inquiry via the general contact form on the website -- no response.
4. Thought about attempting to contact the "Genesis" dealer via the Hyundai dealer contact info, but then noticed that the Genesis dealer had a Facebook page, complete with promotional photos of Genesis vehicles with the dealer logo -- tried Facebook Messenger in the evening, and received an immediate response confirming the existence of their Genesis dealer status.

Still nothing though for add'l follow-up all the way through the following morning .... all of which had been quite the contrast to similar inquiries for other brands, which result in my phone lighting up almost immediately with about a dozen emails, calls, and texts for multiple dealerships.

But finally by mid-afternoon they got into gear.
Although still...Any website listings for all the cars you have in inventory?...Or just pdf files for the window stickers?
No, but a sales person went out into the parking lot and started using his phone to take pictures of the exterior and window stickers.

Went over for a test drive several minutes later (at a Hyundai dealer building that still lacked any outward indications of its Genesis status) -- they seemed very excited at the prospect of a Genesis purchaser (although maybe they're just as enthusiastic when someone comes in to buy any Hyundai).
And I *LOVED* the G70!

Only problem though was that this would be my wife's new car.
They offered to drive the car over to our house for a test drive the following morning.
Hmm, well, would have to be pretty short test drive, since we're leaving for Vermont for the day.
Oh, you want us to take the car to Vermont for an entire day?!?

We ended up not taking them up on this generous offer, but we did stop by the following day and ... my wife didn't like it.
Sigh, I tried.

 

[EdP]

Only problem though was that this would be my wife's new car.
They offered to drive the car over to our house for a test drive the following morning.
Hmm, well, would have to be pretty short test drive, since we're leaving for Vermont for the day.
Oh, you want us to take the car to Vermont for an entire day?!?

We ended up not taking them up on this generous offer, but we did stop by the following day and ... my wife didn't like it.
Sigh, I tried.

Anything in particular? Like everything, like is subjective.

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[Jonathan Shefftz]

Anything in particular? Like everything, like is subjective.

She didn't like the relatively tight closed-in "cockpit"-like feel of the cabin.

 

[YEH]

Picking up on two little tidbits in prior posts...does Audi really sell about as many A5 as A4?
I see the A4 all the time on New England roads, but the A5 is relatively rare.

Nationwide, the A5 has been selling nearly as well as the A4 - 11.5k vs. 12.1k.

 

[helloac]

My dealer (San Antonio, TX) has 41 cars in stock as i'm writing this. Same building and lot, but they've added a big Genesis banner on the front of the building and on the street.

Genesis of NW San Antonio | Vehicles for sale in San Antonio, TX 78249

 

[RCH04]

Lincoln asking its top dealers to build standalone showrooms

Lincoln is re-addressing stand alone dealerships with their dealers. With the Corsair, Nautilus, Aviator, Navigator and Continental (for now-it sounds like it's on shaky ground). They are in a better position to get dealer support expansion. Hopefully in the next few years Genesis will be able to move ahead with a few stand alone dealerships in key markets.

 

[YEH]

^ Lincoln has had issues convincing more of their franchisees to invest millions into building a stand-alone store.

Fitzgerald recently stated that should see stand-alone Genesis stores popping up in 18-24 months, but like for Lincoln, only a # of Genesis franchisees will likely be doing so.

 

[EdP]

^ Lincoln has had issues convincing more of their franchisees to invest millions into building a stand-alone store.

Fitzgerald recently stated that should see stand-alone Genesis stores popping up in 18-24 months, but like for Lincoln, only a # of Genesis franchisees will likely be doing so.

Makes sense. Three sedans are not enough to support a dealer. Once the SUVs hit they may be able to do better. Thinning the herd will help too. From the stories here, some of the dealers should not continue.

 

[PMCErnie]

Lincoln asking its top dealers to build standalone showrooms

Lincoln is re-addressing stand alone dealerships with their dealers. With the Corsair, Nautilus, Aviator, Navigator and Continental (for now-it sounds like it's on shaky ground). They are in a better position to get dealer support expansion. Hopefully in the next few years Genesis will be able to move ahead with a few stand alone dealerships in key markets.

Yes, this is a key issue, not only for Lincoln, but for Genesis. I’ve said this before and I’ll say it again. My solution to the problem would be to have separate showrooms, sales lots and service counters, BUT have consolidated service shops. In other words, put the Lincoln/Ford and, likewise, Genesis/Hyundai service shops in their own facility.

You can’t blame dealership owners who own multiple brands for not wanting to invest in separate, expensive, service shops. Fer gawdsakes, just hang a sign on the joint service building that simply says “service.” At most dealerships customers are banned from entering these shops already. Customers don’t really care where their vehicle is serviced, as long as the job is done right.

 

[the.tru.albertan]

I was in South Edmonton (Alberta) Genesis boutique store today for the first time. What an awesome place!!! The manager told me that the current plan is a stand alone facility will be built within the next two years.

On another note, I test drove a G80 Sport and G70 Prestige. AWESOME!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Very different compared to my '15 Genesis sedan. Very much looking forward to the new G80 release.

 

[YEH]

Yes, this is a key issue, not only for Lincoln, but for Genesis. I’ve said this before and I’ll say it again. My solution to the problem would be to have separate showrooms, sales lots and service counters, BUT have consolidated service shops. In other words, put the Lincoln/Ford and, likewise, Genesis/Hyundai service shops in their own facility.

You can’t blame dealership owners who own multiple brands for not wanting to invest in separate, expensive, service shops. Fer gawdsakes, just hang a sign on the joint service building that simply says “service.” At most dealerships customers are banned from entering these shops already. Customers don’t really care where their vehicle is serviced, as long as the job is done right.

I've stated this as well for smaller volume dealerships and those in areas where RE prices are astronomical.

There's at least one dealership which has separate Toyota and Lexus stores, but a shared service facility.

And there's a Kia and Audi dealership which share the same lot (not sure if they share the same service facility), as well as numerous auto malls where there are 3, 4, 5 or more brands basically under the same roof (separate stores but sharing the same extended compound).

 

[ctrcbob]

At most dealerships customers are banned from entering these shops already. Customers don’t really care where their vehicle is serviced.

I refuse to use a servicing dealer where I can't see in the service area or walk around the OUTSIDE to look in and watch from outside the doors.

Even though I have a Hyundai dealer 8 miles from me, I don't get service there because the car goes behind a door and you never see it again until ready. I use a dealer about 25 miles away. I can walk around the outside and look in the doors and watch.

My present Brand-X dealer is very close and I can see EVERYTHING from the open doors. If I have a question, the Tech invites me in and shows me. I like that.

In the last twenty years, I've cought dealers trying to cheat me had I not been watching.

Two examples.

1. Had a coupon for oil and filter change at Courtesy Buick in Orlando. I had a Buick. Was passing by and said"well what the heck" so I pulled in. Watched tech install a White filter. Told him that Buick/AC Delco filters are Blue
Service writer would not do anything about it. Said "if I wanted a Buick filter, I should have said something and it would cost me more". (Later saw it was a "Formula Seven" filter used by independent shops). A few years later, when I had a Chrysler convertible, I stopped into a new Courtesy Chrysler dealership that was still being built. Talked to a service writer. Told him what happened at Courtesy Buick. He whispered to me, "we do the same thing".
Both dealers now out of business.

2. Went to a dealer and Brought My Own Full Synthetic Oil. Saw Tech put my oil aside and filled with a different oil. Tech said "oh, I forgot". Made them drain and put my oil in.

Had I not been watching, I would never have caught it.

Who knows what goes on behind those closed doors.