Encoder from my control panel has gone out?

[Shawn]

can that be repaired or do I have to get the entire panel as the dealership is suggesting?

 

[EdP]

can that be repaired or do I have to get the entire panel as the dealership is suggesting?

Auto shops typically don't have a well trained and experienced electronics technician that potentially can repair things like that. Depends on what is wrong with it and if a part is available.

I one had a circuit board on a machine go bad. My choices were a new board for $2500 plus shipping from Austria, send it to a specialty repair shop for minimum of $200 and a few days. I found a local guy that did TV repairs part time in his basement. He fixed is and asked if $20 was too much.

No one here can see your part so no one here can give a perfect answer. Dealer solution is simple. Replace it. Up to you if you want to take it for a better diagnosis.

 

[Shawn]

What made me think that my encoder was out was the fact that: After the car has been started and you push down on the knob, the "initial " safty screen WOULD NOT dissappear. Nor can I change the commands. I knew the knob needed replacing but now even turning the part by hand - doesn't do anything.
I have been looking to replace ONLY the Navigation Control Panel OEM w/encoder but, having trouble finding.