Locking and unlocking problems

[Gmoney51]

Hello, so I have 2015 Genesis sedan. I purchased it brand new, and now all of a sudden when I lock and unlock my car, it doesn't do the beep and the flashing of the lights. Also, when I get close to the car, the car doesn't sensor the key fob being close anymore either. Has anyone else had this issue? Please help.

 

[Suburbazine]

Check the door and light settings in the instrument cluster. Do the buttons on the door handles/trunk still work when the car is locked?

 

[BlancaGenny]

Hello, so I have 2015 Genesis sedan. I purchased it brand new, and now all of a sudden when I lock and unlock my car, it doesn't do the beep and the flashing of the lights. Also, when I get close to the car, the car doesn't sensor the key fob being close anymore either. Has anyone else had this issue? Please help.

You may have a door lock actuator that has gone bad. Happened to me as well. Wouldn't lock. Covered under warranty.

Try getting into the car and hitting the lock button on the driver door. Look at all four doors to see if the locking mechanism engages. If not, actuator it is. If they all lock, dealership would be your best bet to diagnose the issue.

 

[Gmoney51]

You may have a door lock actuator that has gone bad. Happened to me as well. Wouldn't lock. Covered under warranty.

Try getting into the car and hitting the lock button on the driver door. Look at all four doors to see if the locking mechanism engages. If not, actuator it is. If they all lock, dealership would be your best bet to diagnose the issue.

Thanks!!!