Hood has a sizable gap and not really flush

[mrcleeaan]

The panel gaps are big. Mine is three quarters wide along the front of the hood, two quarters (or a bit more) for the door and trunk gaps.
These are bigger than my BMW or my wife's CX-5.

Noticed the same. Panel gaps on rear doors and trunk were pretty big.

 

[Andr3Stacks]

update from dealership:
they never heard of anyone reporting this issue and I couldn't even get a engineer to take a look at it as they "don't do body work" I was instead advised to take it to a body shop that they work closely with. They will not cover the charges and told me to go through insurance. I wasn't able to get the sweet deal that @mrcleeaan was offered lol. One thing to note that may or may not be related is that few months ago I had to get my front sensor glass replaced. That was the first/only time I ever had my bumper removed. May try a different dealership that's ~30 miles away idk

 

[mrcleeaan]

update from dealership:
they never heard of anyone reporting this issue and I couldn't even get a engineer to take a look at it as they "don't do body work" I was instead advised to take it to a body shop that they work closely with. They will not cover the charges and told me to go through insurance. I wasn't able to get the sweet deal that @mrcleeaan was offered lol. One thing to note that may or may not be related is that few months ago I had to get my front sensor glass replaced. That was the first/only time I ever had my bumper removed. May try a different dealership that's ~30 miles away idk

I didn't go through the dealership, I contacted Genesis Motors USA. Funny thing is I actually contacted them through FB. Surprisingly they responded and someone ended up calling me. Try going through them instead of the dealership.

 

[Andr3Stacks]

I didn't go through the dealership, I contacted Genesis Motors USA. Funny thing is I actually contacted them through FB. Surprisingly they responded and someone ended up calling me. Try going through them instead of the dealership.

thanks I'll give that a shot as well. Still a bit disappointing that the dealership refused to do anything about it.. oh well

 

[EdP]

thanks I'll give that a shot as well. Still a bit disappointing that the dealership refused to do anything about it.. oh well

Did you compare measurements with other cars on the lot? There is a specification as to how much of a gap there is. The dealer should know that and be able to look them up. If it came from the factory out of spec they have to fix it.

If it was caused by something later, like your bumper was tapped when parked then yes, not their problem. See a body shop.

Had similar with two GM cars in the past and it was easily adjusted.

 

[Andr3Stacks]

Did you compare measurements with other cars on the lot? There is a specification as to how much of a gap there is. The dealer should know that and be able to look them up. If it came from the factory out of spec they have to fix it.

If it was caused by something later, like your bumper was tapped when parked then yes, not their problem. See a body shop.

Had similar with two GM cars in the past and it was easily adjusted.

I did look around a few cars that they had on the lot, none of which had any of the noticeable gaps. I also explained to them it either came out of spec or after when they removed my bumper. No accidents! I guess I'll try a different dealer around my area since this one wasn't very helpful

 

[EdP]

I did look around a few cars that they had on the lot, none of which had any of the noticeable gaps. I also explained to them it either came out of spec or after when they removed my bumper. No accidents! I guess I'll try a different dealer around my area since this one wasn't very helpful

Since they took the bumper off it may have been their cause/problem. Hard to prove once you left their shop though. I'd get the next service at a different dealer and ask them about it.

 

[mrcleeaan]

Trust me, don't waste your time with the dealership on that issue.

 

[Andr3Stacks]

update from 2nd dealership: they agreed that the fitment issue most likely came from when the 1st dealer removed my bumper to replace the sensor. They actually acknowledged the issue and told me that the 1st dealer should fix it. Went back to the 1st one, engineer looked at it and said that it wasn't an issue and the fitment is perfect (it's obv not -_-). Frustrating but like @mrcleeaan said, time wasted.

 

[Tonester]

I finally got tired of looking at the hood gap, so at the advice of @mrcleeaan I contacted Genesis USA instead of visiting the dealership and opened a case with pics attached. Very good experience with them and they seemed to genuinely care about the issue. They said the first step is to take it to my local dealer for evaluation and they were kind enough to make the appointment for me. Since I didn't want to waste my time, I called the dealer and was told they's look at it, but if it turns out to not qualify as warranty work, I'd be charged for the loaner car. I reluctantly agreed and continued with the appointment. To my surprise, a few minutes later the sales manager called me to setup a valet appointment and said I should not worry about being charged for the loaner car. Very cool! Hmm I wonder if this happened because I called Genesis USA first??

They picked up my car, an hour later I was called by the service advisor where he agreed it should be within warranty to have it repaired. He then asked for my permission to take it to a local body shop, I said sure. In my case, there was both a gap and flushness issue with the hood. After a couple hours he called me back saying the flushness issue was resolved (likely by adjusting the latch and rubber stops), but the gap is still there. He said he was told by the body shop manager that the hood on the G70 CANNOT be adjusted at the hinges to close the gap. They said this car was built with no means for hood alignment, only the height/flushness relative to the fenders and front fascia. It seems true that there are no "oval" slots that I can see, so technically I guess that means they are not adjustable.

Overall I was very happy with how the dealer handled the issue, but unhappy with the result. The service advisor told me that if I can find a body shop that can fix it, I should call him back and he'd see about arranging the repair.

So my question to you all is... has anyone successfully had their hood realigned for better fitment? Looking at the hinges, there are 4 bolts (2 upper, 2 lower) on each side. I would think that by loosening these just enough to allow slight movement, then re-tighten, it may be enough to correct the issue. I just hate to try this myself for fear of chipping paint. I may visit another local body shop and ask if it can be done. Thoughts?

______________________________

Help support this site so it can continue supporting you!

 

[Greg6M/T]

I finally got tired of looking at the hood gap, so at the advice of @mrcleeaan I contacted Genesis USA instead of visiting the dealership and opened a case with pics attached. Very good experience with them and they seemed to genuinely care about the issue. They said the first step is to take it to my local dealer for evaluation and they were kind enough to make the appointment for me. Since I didn't want to waste my time, I called the dealer and was told they's look at it, but if it turns out to not qualify as warranty work, I'd be charged for the loaner car. I reluctantly agreed and continued with the appointment. To my surprise, a few minutes later the sales manager called me to setup a valet appointment and said I should not worry about being charged for the loaner car. Very cool! Hmm I wonder if this happened because I called Genesis USA first??

They picked up my car, an hour later I was called by the service advisor where he agreed it should be within warranty to have it repaired. He then asked for my permission to take it to a local body shop, I said sure. In my case, there was both a gap and flushness issue with the hood. After a couple hours he called me back saying the flushness issue was resolved (likely by adjusting the latch and rubber stops), but the gap is still there. He said he was told by the body shop manager that the hood on the G70 CANNOT be adjusted at the hinges to close the gap. They said this car was built with no means for hood alignment, only the height/flushness relative to the fenders and front fascia. It seems true that there are no "oval" slots that I can see, so technically I guess that means they are not adjustable.

Overall I was very happy with how the dealer handled the issue, but unhappy with the result. The service advisor told me that if I can find a body shop that can fix it, I should call him back and he'd see about arranging the repair.

So my question to you all is... has anyone successfully had their hood realigned for better fitment? Looking at the hinges, there are 4 bolts (2 upper, 2 lower) on each side. I would think that by loosening these just enough to allow slight movement, then re-tighten, it may be enough to correct the issue. I just hate to try this myself for fear of chipping paint. I may visit another local body shop and ask if it can be done. Thoughts?

Like you, I've never been happy with the gap between my hood and front bumper. There are large gaps around the trunk lid also, but the hood is the first thing I see when I walk up to my car in the garage and my eye is drawn to the gap. My hood was also sitting above flush, but I fixed that by screwing in all four rubber stoppers all the way.

I tried adjusting the hood forward but found that it was already adjusted as far forward as the short slots in the hinge will allow. The top two bolts that connect the hood to the hinge are self-centering bolts, so don't bother trying to adjust those. I loosened the bottom two bolts of each hinge and even removed one of the bolts all the way so I could see what the slot looked like. To get at the rear bolts I used a 3/8" ratchet with 6" extension and a U-joint. (See picture)

I'm planning on removing my hood completely and lengthening the slots with my Dremel. I think if I can slide my hood forward even just another millimeter will improve the looks. The hood is very light but it will be a two-person job to remove it. I'll have to ask my wife to help me. The gas struts that hold the hood open can be disconnected very easily by inserting a slotted screwdriver under the spring clip.

 

[ft55555]

I'm planning on removing my hood completely and lengthening the slots with my Dremel. I think if I can slide my hood forward even just another millimeter will improve the looks.

The gap above the head lamp looks wider than the gap at the front, so moving the hood forward might make that wider gap look more pronounced. It's almost like the fascia is bowing out causing that part of the gap to be extra wide. It is made of plastic, after all.

 

[Andr3Stacks]

I finally got tired of looking at the hood gap, so at the advice of @mrcleeaan I contacted Genesis USA instead of visiting the dealership and opened a case with pics attached. Very good experience with them and they seemed to genuinely care about the issue. They said the first step is to take it to my local dealer for evaluation and they were kind enough to make the appointment for me. Since I didn't want to waste my time, I called the dealer and was told they's look at it, but if it turns out to not qualify as warranty work, I'd be charged for the loaner car. I reluctantly agreed and continued with the appointment. To my surprise, a few minutes later the sales manager called me to setup a valet appointment and said I should not worry about being charged for the loaner car. Very cool! Hmm I wonder if this happened because I called Genesis USA first??

They picked up my car, an hour later I was called by the service advisor where he agreed it should be within warranty to have it repaired. He then asked for my permission to take it to a local body shop, I said sure. In my case, there was both a gap and flushness issue with the hood. After a couple hours he called me back saying the flushness issue was resolved (likely by adjusting the latch and rubber stops), but the gap is still there. He said he was told by the body shop manager that the hood on the G70 CANNOT be adjusted at the hinges to close the gap. They said this car was built with no means for hood alignment, only the height/flushness relative to the fenders and front fascia. It seems true that there are no "oval" slots that I can see, so technically I guess that means they are not adjustable.

Overall I was very happy with how the dealer handled the issue, but unhappy with the result. The service advisor told me that if I can find a body shop that can fix it, I should call him back and he'd see about arranging the repair.

So my question to you all is... has anyone successfully had their hood realigned for better fitment? Looking at the hinges, there are 4 bolts (2 upper, 2 lower) on each side. I would think that by loosening these just enough to allow slight movement, then re-tighten, it may be enough to correct the issue. I just hate to try this myself for fear of chipping paint. I may visit another local body shop and ask if it can be done. Thoughts?

my experience was essentially identical. My issues were mainly poor fitment of front bumper and noticeable gap above both headlights. I had a body shop "fix" this and it was covered by Genesis. My fitment is significantly better but I say "fix" because the gap above headlights is still there. It's much better and I can't really push down on it as much as I could before, but it's still there. I'm just gonna leave it.

 

[Tonester]

Like you, I've never been happy with the gap between my hood and front bumper. There are large gaps around the trunk lid also, but the hood is the first thing I see when I walk up to my car in the garage and my eye is drawn to the gap. My hood was also sitting above flush, but I fixed that by screwing in all four rubber stoppers all the way.

I tried adjusting the hood forward but found that it was already adjusted as far forward as the short slots in the hinge will allow. The top two bolts that connect the hood to the hinge are self-centering bolts, so don't bother trying to adjust those. I loosened the bottom two bolts of each hinge and even removed one of the bolts all the way so I could see what the slot looked like. To get at the rear bolts I used a 3/8" ratchet with 6" extension and a U-joint. (See picture)

I'm planning on removing my hood completely and lengthening the slots with my Dremel. I think if I can slide my hood forward even just another millimeter will improve the looks. The hood is very light but it will be a two-person job to remove it. I'll have to ask my wife to help me. The gas struts that hold the hood open can be disconnected very easily by inserting a slotted screwdriver under the spring clip.

Great info you're providing here about the top bolts being self centering. And your pics look near identical to mine. The dremel trick will be interesting! Seems like only the right side would need to come forward and the left side may even come back a bit to center what looks like a twisted hood fitment. Please keep us posted on your progress, thanks!

 

[Greg6M/T]

The gap above the head lamp looks wider than the gap at the front, so moving the hood forward might make that wider gap look more pronounced. It's almost like the fascia is bowing out causing that part of the gap to be extra wide. It is made of plastic, after all.

Yes, the hood gaps in the area above the headlights are a little bigger than the gap along the very front edge of the hood. There won't be any way for me to fix that problem and you might be right that it will be more noticeable. I'll just have to see how it looks. I can always put it back the way it is. I traced around the current hinge bracket location to make it easy to see how far I've moved it.

Great info you're providing here about the top bolts being self centering. And your pics look near identical to mine. The dremel trick will be interesting! Seems like only the right side would need to come forward and the left side may even come back a bit to center what looks like a twisted hood fitment. Please keep us posted on your progress, thanks!

I think it's just the angle of the picture that makes the hood look twisted. The gaps along the two sides are pretty even. The gap along the front edge might be a tiny bit bigger on the driver's side and I'll see if I can get that perfect when I adjust it. But I have a feeling that has more to do with how the front bumper is put on, which I won't be adjusting. I'll post an update here when I get around to actually doing this!

 

[Greg6M/T]

I found time to adjust my hood forward and finished the project with pretty good success. The end result isn't perfect but it's definitely better than before. Of course, by moving the hood forward and reducing the gap at the front, the gap at the rear is increased. So the gap between the hood and the base of the A-pillar is now a little bigger than I would like, but this isn't as noticeable as a large gap at the front.

It turns out the hood hinge bracket has a short-slotted hole at the front and a regular round hole at the rear. I ended up slotting these holes an additional 2 millimeters with my Dremel. (See pictures) To get it looking right, I moved the hood forward about 1.5 millimeters from its original location.

 

[Tonester]

I found time to adjust my hood forward and finished the project with pretty good success. The end result isn't perfect but it's definitely better than before. Of course, by moving the hood forward and reducing the gap at the front, the gap at the rear is increased. So the gap between the hood and the base of the A-pillar is now a little bigger than I would like, but this isn't as noticeable as a large gap at the front.

It turns out the hood hinge bracket has a short-slotted hole at the front and a regular round hole at the rear. I ended up slotting these holes an additional 2 millimeters with my Dremel. (See pictures) To get it looking right, I moved the hood forward about 1.5 millimeters from its original location.

I think it is a big improvement, nice work! Any advice or tips for removing the hood safely? How many people helped you in taking the hood on and off? I guess you used scribe marks for micro adjustments, then tighten and test?

 

[Greg6M/T]

I think it is a big improvement, nice work! Any advice or tips for removing the hood safely? How many people helped you in taking the hood on and off? I guess you used scribe marks for micro adjustments, then tighten and test?

Thanks! I loosened the lower bolts of the hinge bracket, then had my wife hold the hood open while I disconnected the gas struts. I quickly finished removing the bolts and then we lifted the hood off the car and set it on a blanket on the floor. Then she went back in the house. The hood is light enough that I flipped it over by myself, but you could just have your helper flip it over with you before you set it down.

Then I did some layout with a fine tip pen and went to town with my Dremel. When I was done grinding and cleaning up, I dabbed some metal primer on the bare metal to prevent rust. My wife came back and she helped me put the hood back on the car. I had the hinges in the open position and we held the hood at an angle just like it would be when open while carefully guiding the hinge brackets back where they belong.

After threading the bolts back in and reconnecting the struts, I was on my own again for the tedious job of adjusting the gaps and making it look as good as possible. I had marked the original position of each hinge, so I started about 1mm forward of that. Then I made tiny adjustments from there, loosening and then lightly snugging the bolts. You have to close the hood and latch it to check the gaps after each time you make an adjustment. I have calipers, but I ended up judging the gap by eye to get it right. The hinges have a height adjustment screw, which I used on the driver's side to lower that corner of the hood slightly. I also turned out the rubber stoppers on the passenger side just enough to tilt down the front driver's side corner of the hood, using the latch as a fulcrum (driver's side stoppers turned all the way in so they aren't touching.) This is how I made the hood gaps above the headlight area look more even between the two sides.

My hood looks pretty good now and I'm going to stop messing with it. Good luck!

 

[rhyshvier]

I am dealing a hood gap issue. Just bought my 2019 G70 in June and didn't notice the gap until recently. The dealership said there was nothing Genesis would do. Seems odd to have a flaw not covered. Excuse the dust. About to get a ceramic coating which is who pointed out the gap.
]

 

[EdP]

I am dealing a hood gap issue. Just bought my 2019 G70 in June and didn't notice the gap until recently. The dealership said there was nothing Genesis would do. Seems odd to have a flaw not covered. Excuse the dust. About to get a ceramic coating which is who pointed out the gap.
]View attachment 32995View attachment 32996View attachment 32997

You can measure the gap and compare it with others of the same model but you need a gap. From your photos it looks close to the 8 mm on my G80. There is a rubber gasket in the front also.
The gap allows for flexing and thermal expansion from temperature differences. Every 4" of aluminum will move .001" per 5 degrees, roughly. There can be 120 F variance in temperature. Roughly, your hood can change .3" from Canada to Saudi Arabia.

Corrected to show aluminum, not steel