• Car enthusiast? Join us on Cars Connected! iOS | Android | Desktop
  • Hint: Use a descriptive title for your new message
    If you're looking for help and want to draw people in who can assist you, use a descriptive subject title when posting your message. In other words, "I need help with my car" could be about anything and can easily be overlooked by people who can help. However, "I need help with my transmission" will draw interest from people who can help with a transmission specific issue. Be as descriptive as you can. Please also post in the appropriate forum. The "Lounge" is for introducing yourself. If you need help with your G70, please post in the G70 section - and so on... This message can be closed by clicking the X in the top right corner.

HELP NEEDED!

That’s definitely something that I need to do. Do you (or anyone) know how to contact them? Email or phone number?

I think this is it... Found it in the MyGenesis website.

Customer Assistance Center

(844)-340-9741

Mon-Fri 5:00am - 7:00pm PSTSat-Sun 6:30am - 3:00pm PST
 
Sheesh, what a crappy situation. As others have stated, 2K off MSRP is the suck. Heck, I was able to get at least 5K off my brand-new G70 from Genesis itself a couple of months back (unfortunately it doesn't appear that deal is still ongoing). Even without that, they need to make this right. Reach out to local news.
I’m waiting to see what they say today (they are supposed to get back to me) and then will do that
 
Here's my story from February, after I went to Chicago Auto Show, :grinlaugh:
Scroll down til you see the name of writer, then contact him.

 
Got a final update (hopefully)...I will hopefully be picking up my new car this week. I will be where I was before all this happened, except I will be getting a model year newer and a trim level higher than previously. And of course a new color...glad to have this cluster almost over
______________________________

Help support this site so it can continue supporting you!
 
Got a final update (hopefully)...I will hopefully be picking up my new car this week. I will be where I was before all this happened, except I will be getting a model year newer and a trim level higher than previously. And of course a new color...glad to have this cluster almost over
So what year / trim are you getting? Sounds like you'll come out ahead.
 
FrankieD, you forgot the most important question. What color are you getting?
 
Lol! I'm getting Siberian Ice
Hahaha well that is the fastest color, seeing as how it doesn't have metallic flakes in the paint and is therefore lighter.
 
Looking to update and upgrade your Genesis luxury sport automobile? Look no further than right here in our own forum store - where orders are shipped immediately!
Hahaha well that is the fastest color, seeing as how it doesn't have metallic flakes in the paint and is therefore lighter.


...Is it though?

Screenshot_20200728-094425.webp


Santiago Silver. Proven to be the fastest. 😉



Anyway, @FrankieD - how exactly did you get things to change so you weren't getting screwed over?
 
Back
Top