Hood has a sizable gap and not really flush

[Beefer]

Hood is aluminum though. You have numbers for thermal expansion of Al ? I think it’s twice as much.

 

[EdP]

Hood is aluminum though. You have numbers for thermal expansion of Al ? I think it’s twice as much.

Correct. The figures I used were actually for AL, about 25 micrometers versus steel about 12. I said steel but should have been aluminum. Sorry for the confusion.

 

[Aquineas]

<snip> Roughly, your hood can change .3" from Canada to Saudi Arabia.

Corrected to show aluminum, not steel

.3" is definitely enough to let more water in for the drive over!

 

[rhyshvier]

You can measure the gap and compare it with others of the same model but you need a gap. From your photos it looks close to the 8 mm on my G80. There is a rubber gasket in the front also.
The gap allows for flexing and thermal expansion from temperature differences. Every 4" of aluminum will move .001" per 5 degrees, roughly. There can be 120 F variance in temperature. Roughly, your hood can change .3" from Canada to Saudi Arabia.

Corrected to show aluminum, not steel

Should I be able to put my fingers under the right side opening and pull up without the release? That seems a bit more than expected.

 

[EdP]

Should I be able to put my fingers under the right side opening and pull up without the release? That seems a bit more than expected.

From the phots, it does not look wide enough to do that. Again, what is the measurement? Should be about 8mm or 5/16". For my fingers to fit to reach the lever it would have to be over a half inch.
Every part of the car has a measurement and tolerance. If out of tolerance the dealer should correct it. Your photo does not seem to be much different than my G80 hood but put a ruler on it and confirm.

 

[Aquineas]

The panel gaps are big. Mine is three quarters wide along the front of the hood, two quarters (or a bit more) for the door and trunk gaps.
These are bigger than my BMW or my wife's CX-5.

True, and a little disappointing, especially considering their aspirations for the brand. I had to have my trunk adjusted as well; I didn't notice it was off a bit during PDI.

I've said it before, but it feels like Ulsan is slipping. My previous Genesis sedans had very small, even panel gaps all-around. Each would have passed the Lexus test.

 

[Aquineas]

Should I be able to put my fingers under the right side opening and pull up without the release? That seems a bit more than expected.

No, you should not be able to slide a finger between your panel gaps. I'm disappointed that Genesis has not stepped-up to remedy this. Buicks have more consistent body-panel tolerance.

You may not like this answer, but if these kinds of things bother you, a body-shop should able to remedy this pretty quickly and cheaply (maybe an hour's labor). Generally it's a matter of adjusting some bolts on the hood.

 

[EdP]

No, you should not be able to slide a finger between your panel gaps. I'm disappointed that Genesis has not stepped-up to remedy this. Buicks have more consistent body-panel tolerance.

Thanks for the laugh. I only ever had two cars that needed panel adjustments and both were Buicks. Bought my first Hyundai product thanks to Buick quality.

 

[Aquineas]

Thanks for the laugh. I only ever had two cars that needed panel adjustments and both were Buicks. Bought my first Hyundai product thanks to Buick quality.

My grandparents and parents owned Buicks as well (Buicks on one side, Lincolns on the other). On my grandfather's Buick Limited, the panel gap seemed like it was about a half-inch. I'd be very surprised if that were the case after the mid-2000s, however. My point is Ulsan appears to be regressing in that department, at least on the G70.

 

[EdP]

My grandparents and parents owned Buicks as well (Buicks on one side, Lincolns on the other). On my grandfather's Buick Limited, the panel gap seemed like it was about a half-inch. I'd be very surprised if that were the case after the mid-2000s, however. My point is Ulsan appears to be regressing in that department, at least on the G70.

That may be but we still don't have a measurement on the panel of complaint. There are reasons to have gaps such as flexing of the body, thermal expansion but there is a limit. Just looking at the photo it looks "normal" but if the OP supplied a measurement or a photo of his finger in the gap we could better see if it is out of spec.

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[Aquineas]

If in a single photo it looks visibly uneven between one side or the other, then it's probably off. Physical measurement/confirmation is great, but in the posted photos, it looks uneven to me (just like mine looked off to me too and was confirmed by the dealer when I took it in). If I were a betting man, I'd bet overwhelmingly that this is off, by measurement.

 

[rhyshvier]

The gap on the left is 2/16" and flush with the car front section. The gap on the right is 5/16" and above the car front section. Genesis asked my dealer service department to fix it under the manufacturer's warranty. I will update once it's resolved.

 

[Aquineas]

The gap on the left is 2/16" and flush with the car front section. The gap on the right is 5/16" and above the car front section. Genesis asked my dealer service department to fix it under the manufacturer's warranty. I will update once it's resolved.

This is good news for a couple of reasons:

1. You are getting your car fixed.
2. This is an absolutely avoidable warranty claim that should be remedied before vehicle delivery; hopefully it draws attention to the source of the problem so it can be remedied at the factory. Ideally, it should have never made it out of inspection at the factory. With the GV80 and ultimately the GV70's arrival, there will be more potential customers for the G70 as well as showroom traffic will increase. As a manufacturer, you can't fall down on something so basic at a time when your brand is poised to grow. Mr Chung knows this.

 

[pulsar]

This is good news for a couple of reasons:

1. You are getting your car fixed.
2. This is an absolutely avoidable warranty claim that should be remedied before vehicle delivery; hopefully it draws attention to the source of the problem so it can be remedied at the factory. Ideally, it should have never made it out of inspection at the factory. With the GV80 and ultimately the GV70's arrival, there will be more potential customers for the G70 as well as showroom traffic will increase. As a manufacturer, you can't fall down on something so basic at a time when your brand is poised to grow. Mr Chung knows this.

You nailed it. Car assembly lines have tooling that helps locate body panels to set gaps and required flushness. The operator should have minimal influence on screwing this up. Asian auto manufacturers know how to tool and set up their factory lines so how Genesis allows large tolerances to take place at body panels and then escape quality assurance doesn’t make sense? I’ve been to Asian assembly factories and have seen their culture in play and it’s way different than a typical union assembly shop. Would love to see the Hyundai/Genesis assembly line in operation.

 

[Aquineas]

You nailed it. Car assembly lines have tooling that helps locate body panels to set gaps and required flushness. The operator should have minimal influence on screwing this up. Asian auto manufacturers know how to tool and set up their factory lines so how Genesis allows large tolerances to take place at body panels and then escape quality assurance doesn’t make sense? I’ve been to Asian assembly factories and have seen their culture in play and it’s way different than a typical union assembly shop. Would love to see the Hyundai/Genesis assembly line in operation.

Agreed. I read that at the Ulsan plant, only the most senior workers were assigned to the Genesis and Equus sedans (and presumably the Genesis brand, now). I also know that the body panels on my Genesis sedans were visibly perfect. So I wonder if it's a scalability issue as they continue to build more and more stuff in that plant. It was once the world's largest auto plant; and although it's now the second largest to Volkswagen's Wolfsburg, the number of vehicles and variety of vehicles they make there is impressive.

When I visited the Asan plant in 2014, one could observe robots unload 6' rolls of sheet metal (sourced from the Hyundai steel plant we visited on another day). One then watched robots load that sheet-metal into stamping machines to get stamped into body-panels. Then another robot picked up those body panels, lined them up to get attached to the body, which was accomplished by an army of robots. Maybe the trunk and hood aren't automated? What was so astonishing to witness was that in general, the the whole vehicle manufacturing process was so automated, that for the first 15 minutes or so of the plant tour you literally didn't see a human being. You didn't see humans until they got to installing the interior.

In any case, I am a bit of a Genesis fanboy; which is why I'm sometimes a bit hard on them for their screw-ups: I know how good they are, but I also know how good they can be.

 

[rhyshvier]

The Genesis service was unable to do much other than close the gap a small amount by adjusting the stoppers. They sent me to a body shop that advised me against making any further changes given the hood is aluminum and a complete replacement may not make any difference. They warned me that it would not necessarily resolve the issue and only make things worse. I was able to adjust the stoppers a bit more. The left is still 2/16" and the right is slightly less than 4/16". I am fine with this and will call it a day.