Sunroof Details

[onecajun]

What do you guys think about this?

 

[Mr. Incredible]

what is to think, they have a service bulletin to address the issue and extended the warranty on the roof to accommodate the customers with the issues.


my only issue with it is that it only extends the warranty for 2015-2106 DH cars and there are owners of 2017 and 2018 models like myself who have the same issue, I've had my Pano replaced TWICE in 14 months and 12,000 miles.

it is the Number 1 reason I will not be buying out my lease in 2021.

 

[onecajun]

I spoke to a dealer today about the extended warranty and told me it only covers glass shattering. I know he was full of it and I sent a email to Hyundai. We will see what comes from it

 

[Mr. Incredible]

I spoke to a dealer today about the extended warranty and told me it only covers glass shattering. I know he was full of it and I sent a email to Hyundai. We will see what comes from it

The above TSB spells out EXACTLY what is covered, it is the glass and the moving assembly that holds the glass

GENESIS (DH) Panorama Roof Moving Glass Assembly part #s

81630B1000 = GLASS ASSEMBLY-PANORAMAROOF MOVING:

• Fit Note: PANORAMA SUNROOF - POWER-ONE TOUCH SAFET, ROOF TRIM MATERIAL - CLOTH(STD), ANTENNA TELESCOPIC - ANTENNA ROOF TYPE
• Production Date: 02/2014-04/2016

81630B1100 = GLASS ASSEMBLY-PANORAMAROOF MOVING

• Fit Note: MODEL YEAR PACKAGE - 17MY, PANORAMA SUNROOF - POWER-ONE TOUCH SAFET, ROOF TRIM MATERIAL - CLOTH(STD), ANTENNA TELESCOPIC - ANTENNA ROOF TYPE
• Production Date: 04/2016-03/2017

81630B1101 = GLASS ASSEMBLY-PANORAMAROOF MOVING

• Fit Note: PANORAMA SUNROOF - POWER-ONE TOUCH SAFET, ROOF TRIM MATERIAL - SUEDE, ANTENNA TELESCOPIC - ANTENNA ROOF TYPE
• Production Date: 11/2017-Current

Picture of the part:

 

[EdP]

The above TSB spells out EXACTLY what is covered, it is the glass and the moving assembly that holds the glass

GENESIS (DH) Panorama Roof Moving Glass Assembly part #s


The warranty s rather specific that it covers glass breakage only. A quote from the brochure in the mail
"Please note the extended warranty only applies to instances related to glass breakage."

It goes on to say water leaks, motor function, excessive force applied are NOT covered unless they are related to glass breakage.

 

[EdP]

The above TSB spells out EXACTLY what is covered, it is the glass and the moving assembly that holds the glass

Covered if from the shattered glass

 

[Chad86tsi]

They refused to warranty my '15 with the rattle and squeak, but did offer to fix it for ~$1000 in shop labor. I did get them to print the TSB that has detailed instructions for the service/repair procedure.

 

[glennk]

Unreal. Hyundai/Genesis should cover this at 100%, including squeaks and rattles. Poorly designed. Let's hope the next generation G80 doesn't have this.

 

[Kraig Wilkinson]

Unreal. Hyundai/Genesis should cover this at 100%, including squeaks and rattles. Poorly designed. Let's hope the next generation G80 doesn't have this.

That does suck !

 

[Joe7Bros]

Local dealer, Sussman Hyundai, has taken care of several issues under warranty, including pano replacement for squeaks/rattles; involves complete replacement of pano roof and windsheild. FYI, I bought my 2015 used at another Genesis dealer.

______________________________

Help support this site so it can continue supporting you!

 

[Chad86tsi]

Local dealer, Sussman Hyundai, has taken care of several issues under warranty, including pano replacement for squeaks/rattles; involves complete replacement of pano roof and windsheild. FYI, I bought my 2015 used at another Genesis dealer.

At what mileage? I was told by the Hillsboro OR Hyundai dealer it was only covered to 3 yr/36K, which I passed before I bought this '15. I'm under warranty for a few thousand more miles and another month for the 5 yr/50K.

 

[EdP]

At what mileage? I was told by the Hillsboro OR Hyundai dealer it was only covered to 3 yr/36K, which I passed before I bought this '15. I'm under warranty for a few thousand more miles and another month for the 5 yr/50K.

I don't see any exclusion for the pano roof. Only paint and some electronics.
See page 16 and page 20/21. I think you may have been screwed
https://www.hyundaiusa.com/assurance/assurance_pdf/2015_warranty/ame-all15my-140513.pdf

 

[Joe7Bros]

38,878 miles

 

[JeffSea40]

So, do we believe that the TSB is a charge item? Or is it dealer-by-dealer, some charge, some don't?

And, more importantly, do we believe that the TSB fixes the noises?

 

[Mr. Incredible]

So, do we believe that the TSB is a charge item? Or is it dealer-by-dealer, some charge, some don't?

And, more importantly, do we believe that the TSB fixes the noises?

a TSB is not a recall, it is an internal document that tells the tech how to address a known issue. it is chargeable if you are out of warranty.

 

[G-23484]

I have a 2016 Genesis and I notice when I hit a bump in the road that my sun roof squeaks. We took a road trip recently and had the loudest whistling noise from the sunroof while cruising down the highway. I also am having issues with my audio not working on occasion. It will just not work, then pops on while I am driving. I love my car but am frustrated with these issues. I do have full warranty and need to get it looked at.

 

[2015Genv6]

Apologies for bumping this up - but did anyone have any success speaking to Hyundai to replace the pano roof under warranty without the glass shattering? Dropped my car off at the dealership last week and was told that the roof rails are "bent" and there was nothing they could do since the "recall" could only be leveraged if the glass shattered. The roof currently does not close properly and the motor "clicks" when trying to do so.

 

[RyanB]

Apologies for bumping this up - but did anyone have any success speaking to Hyundai to replace the pano roof under warranty without the glass shattering? Dropped my car off at the dealership last week and was told that the roof rails are "bent" and there was nothing they could do since the "recall" could only be leveraged if the glass shattered. The roof currently does not close properly and the motor "clicks" when trying to do so.

Call corporate. Most dealers refuse to touch the pano without being forced to by corporate. I have had both the rails replaced on one of my Hyundai's and a completely new pano replaced on another. Both times I had to get corporate involved.

 

[2015Genv6]

Call corporate. Most dealers refuse to touch the pano without being forced to by corporate. I have had both the rails replaced on one of my Hyundai's and a completely new pano replaced on another. Both times I had to get corporate involved.

Thanks! Appreciate the quick response and will contact corporate as my next step.

 

[G-758438]

Roof shattered on my 15 been sitting for 2 weeks while corporate decides what to do with it because of my complaints about it failing prior to glass breakage…. My luck the extended warranty will not cover it because I had “existing damage”

That existing damage has been showing signs since 24k miles