Backup Camera Reversing Line Problem

[lobsenza]

I have a 2015 Ultimate trim. I had the radio replaced under the extended warranty. The replacement radio now shows a fixed and a movable backup lines superimposed on top of each other, but not quite lined up. The dealer does not know how to fix it. There was an old Canadian TSB 14-90-017 that applied to this problem, but apparently is no longer valid (in addition to being Canadian and the US dealers don't have access).

Anyone know how to fix this problem?

 

[PMCErnie]

I have a 2015 Ultimate trim. I had the radio replaced under the extended warranty. The replacement radio now shows a fixed and a movable backup lines superimposed on top of each other, but not quite lined up. The dealer does not know how to fix it. There was an old Canadian TSB 14-90-017 that applied to this problem, but apparently is no longer valid (in addition to being Canadian and the US dealers don't have access).

Anyone know how to fix this problem?

Bad dealer. Do some searching here. It’s fixable, at the dealer. Here’s just one of the threads here on this subject. Show this to the dealer and get his butt in gear.

Backup camera lines

One of the Hyundai forum posts I saw (but not for Genesis) used the time off the clock in 24 h / military format. May want to try that?

genesisowners.com

 

[Jtc527]

I have a 2015 Ultimate trim. I had the radio replaced under the extended warranty. The replacement radio now shows a fixed and a movable backup lines superimposed on top of each other, but not quite lined up. The dealer does not know how to fix it. There was an old Canadian TSB 14-90-017 that applied to this problem, but apparently is no longer valid (in addition to being Canadian and the US dealers don't have access).

Anyone know how to fix this problem?

Take it back to the dealer it needs to variant coded.