Parts on back order

[grezgolfer]

We purchased a 2023 G70 3.3t prestige sports in Feb and two weeks later our right front sensor failed. It’s now end of April and we still do not have an ETA for the part.
Is anyone else experiencing backordered parts
Luckily we can drive the car but we are frustrated with this problem

 

[EdP]

We purchased a 2023 G70 3.3t prestige sports in Feb and two weeks later our right front sensor failed. It’s now end of April and we still do not have an ETA for the part.
Is anyone else experiencing backordered parts
Luckily we can drive the car but we are frustrated with this problem

Since the pandemic, much of the auto industry has had similar problems. Can't speak for your particular part.

Automotive manufacturers are still dealing with the effects of the microchip shortage that began in 2020. Sam Fiorani, vice president of global vehicle forecasting at AutoForecast Solutions, told reporters that he believes the industry will see 2-3 million units cut from production in 2023.

 

[Slip_Angle]

Since the pandemic, much of the auto industry has had similar problems. Can't speak for your particular part.

Automotive manufacturers are still dealing with the effects of the microchip shortage that began in 2020. Sam Fiorani, vice president of global vehicle forecasting at AutoForecast Solutions, told reporters that he believes the industry will see 2-3 million units cut from production in 2023.

So true. It's interesting that Hyundai, Kia, Genesis don't seem to be removing features due to a lack of parts... at least not that I'm aware of.

 

[EdP]

So true. It's interesting that Hyundai, Kia, Genesis don't seem to be removing features due to a lack of parts... at least not that I'm aware of.

They did about a year ago, one of the driving assist features was off one model for a while. No major misses on the rest, fortunately. Ford had many trucks waiting.

 

[greenythebeast]

So true. It's interesting that Hyundai, Kia, Genesis don't seem to be removing features due to a lack of parts... at least not that I'm aware of.

Some 2022 G70s missed out on rear seat heaters and power trunks because of part shortages I believe

 

[Married with Dog]

EXTREMELY DISAPPOINTED CUSTOMER.

I purchased a 2023 Genesis GV70 3.5TT Sport Prestige 7 MONTHS AGO.
Our first Genesis, but 5th Hyundai product (all purchased brand new) but most likely our last.

After Only 2 months and 2800 miles of enjoying my nearly $70,000 Genesis, I’ve spent the last 5 MONTHS NOW WAITING ON PARTS!
5 FREAKIN MONTHS!!!
According to the repair center all repairs are finally completed EXCEPT for a new BATTERY (STILL WAITING).

How the hell can a car manufacturer (especially one trying to be considered a PREMIUM BRAND) not have parts available for repairs, ESPECIALLY A BATTERY?
This is NOT an EV battery but a 12V battery for a gas engine car.

Is it legal to sell $70,000 cars without available repair parts?
It’s surely not ethical.
Supply Chain Issues my A##, they use the parts to Build New Cars (to draw in fresh money) and say screw the customers who's money they already have.

So far reaching out to Genesis directly has yielded nothing.
Genesis Customer Care case number 21459780.

 

[tarhoosier]

This is the G70 sedan forum. Try the complaint in your vehicle specific location.

 

[Truck Norris]

So go buy a battery.... so much about this random rant in the wrong forum tells me that there is more to the story than "waiting on a battery".

 

[GenesisAdvisor]

Did you know the same thing happens to $20k cars and $500k cars? The price you paid for a car has absolutely no bearing on parts availability. Genesis is low volume and somewhat niche, so parts will absolutely be harder to acquire. No two ways around it. I had a gv70 sit in my service drive for 2 months waiting for a battery. We were told to source aftermarket batteries, however even those were unavailable.

 

[Volfy]

Did you know the same thing happens to $20k cars and $500k cars? The price you paid for a car has absolutely no bearing on parts availability. Genesis is low volume and somewhat niche, so parts will absolutely be harder to acquire. No two ways around it. I had a gv70 sit in my service drive for 2 months waiting for a battery. We were told to source aftermarket batteries, however even those were unavailable.

Yeah, gotta agree with the absurdity of complaining about something wrong - or stuff you don't don't - about a car just because the MSRP supposedly crossed a threshold, above which no ills could possibly befall the vehicle.

That said, while Genesis as a brand maybe more boutique and sold in lower volume, many of the parts are shared amongst the Hyundai/Kia/Genesis corporate ecosystem. The Kia Stinger and G70 are practically twins under the sheet metal. Most of the engines are shared platforms with Hyundais and Kias. Something like the TPMS and O2 sensors are even more widely shared. Just about every automotive conglomerates does this. It only makes sense.

Lastly, what's with all these GV70 owners posting in G70 forums?!

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[whgrubbs]

We purchased a 2023 G70 3.3t prestige sports in Feb and two weeks later our right front sensor failed. It’s now end of April and we still do not have an ETA for the part.
Is anyone else experiencing backordered parts
Luckily we can drive the car but we are frustrated with this problem

I wrecked my 2023 G70 in mid July. Rental car for 30 days, estimate provided through Statefarm said "vehicle out date 91". ok not bad, 10 days without a car.

Called the shop and let me know I'd be lucky to get parts in THIS YEAR. Auto industry, insurance industry, rental car industry, bunch of collusion. No one cares about the consumer.

 

[JCtx]

What kind of damage are we talking about? Just curious. But this is happening with ALL brands, low or high volume. After COVID, everything went to hell. And the emphasis is on new sales, so owners with service issues or crash repair needs are put on the back burner. Some folks have to wait months for a freaking injector; that's insane. But that's the age we live in. And yes, Hyundai is one of the worst dealing with problems. Had to trade my practically new '22 Santa Fe Calligraphy losing thousands (14 grand, to be exact), because they refused to fix a DCT recall properly (replacing the defective part, rather than just throwing a software update that did absolutely nothing to prevent tranny failures). And having bought 9 new Hyundai vehicles in 10 years meant nothing, so I'm done with them. I'll keep the '23 G70 until I'm ready to trade it (probably at the end of the year), but no more Hyundai vehicles for me (probably ever).