How to reset Valet Mode?

[Revvster_G70]

My car is stuck in Valet Mode ( I am on the latest software update). I turned it on via the App and no matter what I do I cannot get it out. From the app, it says "sorry this feature is not available according to your latest subscription"

Called customer support and they were not able to resolve it. Dealership has no clue what to do, going to take it back on Monday. Anyone knows how to reset valet mode?

 

[genny1026]

My car is stuck in Valet Mode ( I am on the latest software update). I turned it on via the App and no matter what I do I cannot get it out. From the app, it says "sorry this feature is not available according to your latest subscription"

Called customer support and they were not able to resolve it. Dealership has no clue what to do, going to take it back on Monday. Anyone knows how to reset valet mode?

I’m having the same issue and Genesis customer service opened up a case for me so I’m expecting a technician to call me in the week coming. Let me know if the issue resolved for you.

 

[Revvster_G70]

I’m having the same issue and Genesis customer service opened up a case for me so I’m expecting a technician to call me in the week coming. Let me know if the issue resolved for you.

So - Just updated the app ( there was an update that just came). I was able to turn off Valet mode after the update. Let me know if this works for you. Genesis did not even care to give me an update