Genesis of Santa Monica. Go, or no go?

[PMCErnie]

What’s the scoop, the
inside story, on Genesis of Santa Monica? Good experiences, bad experiences, neutral?

Asking for a California car nut friend who is used to a quality buying experience and stellar service performance.

 

[ultra63]

What’s the scoop, the
inside story, on Genesis of Santa Monica? Good experiences, bad experiences, neutral?

Asking for a California car nut friend who is used to a quality buying experience and stellar service performance.

"

" quality buying experience and stellar service performance" doesn't describe Genesis

 

[PMCErnie]

"

Maybe stick to the subject at hand? We all know that dealer quality varies with every brand. I’m asking specifically about Santa Monica, CA.

 

[Andyj]

I saw a less than stellar review on this forum recently.

Post in thread 'So the dealer drove our new GV60 into a pole...' So the dealer drove our new GV60 into a pole...

 

[PMCErnie]

I saw a less than stellar review on this forum recently.

Post in thread 'So the dealer drove our new GV60 into a pole...' So the dealer drove our new GV60 into a pole...

Good on-topic input. That’s what my Cali friend is looking for. His wife is one of the wealthiest and most influential people in the state. If a dealer can’t replace a luxury vehicle that their own employee damaged then I can’t imagine how their reputation can be repaired, once revealed as shoddy.