My Shocking Genesis Dealership Experience...

[PaininDbutt]

Those Sonata’s are really nice for what they offer..

 

[EdP]

Those Sonata’s are really nice for what they offer..

Technology wise, it is 98% of my G80. The SiriusXM does not save favorites.
The HUD, navigation, surround cameras are just as good. Slightly smaller, but adequate, especially as it is rare to have a passenger.

 

[PaininDbutt]

Yes it is only me that drives and my vehicles sit 90% of the time ha ha ha.

 

[Backslack]

Look, we get it - you want a cheaper car.

Some of us prefer BETTER cars, and are willing to pay for it, along with a more premium overall experience. That's what Genesis is aiming for.

The upmarket direction may not suit you, but b*tching about it in a forum isn't gonna help, and the overall sales growth and reception from the auto enthusiast and other publications suggests that Genesis is on the right path.

What's funny is that HMG did follow srobak's demands and made an even cheaper Genesis - it was called the Kia K900.

Nobody bought it and it was discontinued in the US.

 

[srobak]

That's not what I said at all - I was referring to Genesis' offerings in comparison with the other upmarket brands, and in that light, the cars were indeed overweight and underpowered.

Ok - well then the same situation still holds:

The current G80 is 62lbs lighter and has 32 less HP than the "overweight and underpowered" generation.
The current G90 is 244lbs heavier and has 10 less HP than the "overweight and underpowered" generation.

So..... how was the overweight and underpowered generation overweight and underpowered, exactly? I've color-coded this to help aid you in your explanation since I apparently wasn't clear enough in the last 2 posts responding to your statement.

Look, we get it - you want a cheaper car. Some of us prefer BETTER cars, and are willing to pay for it, along with a more premium overall experience. That's what Genesis is aiming for.

No - I want a better car at a cheaper price. That is what Genesis has aimed for since its inception. That was their goal - providing a better car for a better price without all the BS resulting in unnecessary upcharges. That's what's been provided until recently, and that's what was enjoyed by Genny owners from the 1st gen, through updates since and through the introduction of new models - all the way up to 2022. That's over a decade. Then their "aim" took a major detour - and not in a positive direction.

If you want the premium experience then go to a truly premium brand and pay the truly premium price that goes with it. Again - that's not Genesis. It never was, it was never intended to be, and it never will be.

The upmarket direction may not suit you, but b*tching about it in a forum isn't gonna help, and the overall sales growth and reception from the auto enthusiast and other publications suggests that Genesis is on the right path.

Per the forum owner himself - Genesis does read the forum - if even sparingly so, and has taken some actions based upon feedback and information posted to it over the many years we've been here. There are even recently created, dedicated threads to further that effort.

As for sales growth (US market)... the last 3 years of G80 sales combined don't even add up to 1/2 of 2015's sales. They also fall way short of 2016's and 17's. The G90 - failed to hit 50% of 2017's sales when combining 2021 & 2022, or 2022 & 2023. It has declined steadily each year in fact since the model introduction in 2017. The market has clearly spoken. Not only is the newer design not favorable for sales - but the expensive buildings with high end furniture showrooms aren't helping.

 

[Trixie86]

"Nobody cares!"- Sonny LoSpecchio

 

[srobak]

What's funny is that HMG did follow srobak's demands and made an even cheaper Genesis - it was called the Kia K900. Nobody bought it and it was discontinued in the US.

They did that long before (2014) you or I were Genesis owners, and what they actually did was take the 1st gen Hyundai Genesis, put an even uglier front-end on it (quite a feat!) and sell it under the Kia nameplate. At that time people were already having a hard time swallowing the Hyundai models as being luxury offers from a budget brand - there was no way they were gonna accept it from an even more budget brand like Kia. That being said - it did have an 8 year run in the US, and in Korea it still outpaces US sales of the G80 or G90. So - did Hyundai/Kia get it wrong - or do us Americans just lack taste and appreciation in cars just as much as we do in pretty much everything else?

 

[Zcd1]

As for sales growth (US market)...The market has clearly spoken.

Pure trolling.

Facts:
Genesis US 2016 sales: 6,948 vehicles. Market share 0.06%
Genesis US 2023 sales: 68,978 vehicles. Market share: 0.45%

Genesis Sales Figures – U.S Market

The market has indeed spoken and it clearly approves of Genesis' direction.

And if all you want to do is b*tch about the G80, go do that on the G80 forum!

 

[Backslack]

They did that long before (2014) you or I were Genesis owners, and what they actually did was take the 1st gen Hyundai Genesis, put an even uglier front-end on it (quite a feat!) and sell it under the Kia nameplate. At that time people were already having a hard time swallowing the Hyundai models as being luxury offers from a budget brand - there was no way they were gonna accept it from an even more budget brand like Kia. That being said - it did have an 8 year run in the US, and in Korea it still outpaces US sales of the G80 or G90. So - did Hyundai/Kia get it wrong - or do us Americans just lack taste and appreciation in cars just as much as we do in pretty much everything else?

I was talking about the second gen K900, which used the same platform as the Genesis G80 and G90 and was discontinued a mere two years into its US production run.

As for those "Americans lacking taste" who didn't buy the K900, those would be the same (lack) of people who would (not) be buying Genesis if it was merely the same discount brand as the Equus days. Why even bother establishing the Genesis standalone nameplate at that point?

 

[srobak]

Facts:
Genesis US 2016 sales: 6,948 vehicles. Market share 0.06%
Genesis US 2023 sales: 68,978 vehicles. Market share: 0.45%

Okay? Facts:
Genesis 2016 models: 1
Genesis 2023 models: 8

Genesis didn't even START selling branded cars until September of 2016. If you combine them with the 2016 Hyundai Genesis (an otherwise unchanged DH) then sales are over 23,000. And that is off of just ONE car. That's a huge chunk more sales than even Lexus' launch which encompassed 2 models.

The market has indeed spoken and it clearly approves of Genesis' direction.

Only you would view declining sales as approval. I bet you play in short sales markets, don't ya?

And if all you want to do is b*tch about the G80, go do that on the G80 forum!

I was bitching about the dealership experience - which some of you guys panned and acted like I didn't have justification for. I gave the justifications using more than just the 80, and over the applicable years. Sorry if it doesn't meet your expectations for discussion.

As for those "Americans lacking taste" who didn't buy the K900, those would be the same (lack) of people who would (not) be buying Genesis if it was merely the same discount brand as the Equus days. Why even bother establishing the Genesis standalone nameplate at that point?

Because after the redesign for 2015 - sales of the 2nd gen Genesis were way up vs. the 1st gen. They thought they struck gold - and they had. This is proven in sales figures for 2015-2019. 2020 sales dropped notably due to the pending redesign for 21. They ticked up then, but have remained sharply dropped since. With the recent price hikes fueled in part by expensive showrooms and a completely un-balanced inflation trend - it's only going to continue that direction.

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[Zcd1]

Only you would view declining sales as approval. I bet you play in short sales markets, don't ya?

Declining sales?

2021: 49,630
2022: 56,198
2023: 68,798

Declining - LOL!

 

[srobak]

On some models - yes. And across all models it is actually trending down this year. We need to wait til the end of course to see how it finishes.

 

[Zcd1]

On some models - yes. And across all models it is actually trending down this year. We need to wait til the end of course to see how it finishes.

Genesis sedans flat or trending lower, because duh - the US market prefers CUVs/SUVs - this isn't unique to Genesis.

SUVs (which is what matters) trending higher, because see above - Ditto.

You might prefer sedans (as do I) but the wider market prefers CUVs/SUVs.

 

[steveinarizona]

You haven't read all my posts. There's nearly a decade of them for you to go through before you try to make that claim. My posts in _this_ thread were calling out the ridiculousness of the new standalone dealerships, underscored by the brand still having the same problems they have had for the last few years. It didn't use to be that way - even when they were originally running out of the Hyundai dealerships. No, I don't like the direction the brand is going or has gone recently - and no, I won't be buying another new one unless they fix the issues - and there are more now than there were 4 or 5 years ago. It's not whining - it's observing and calling a spade a spade, and I am far from the first or only one on this forum to have done so.

I don't need to nor want to. I bought my Genesis because it met my needs. It is obvious that you don't think the current Genesis has moved in the right direction. I understand although the bulk of the comments in this post suggests that you are a distinct minority in that regard.

There are many posts here complaining about different Genesis dealerships. Very, very few making your complaint and most are in the opposite direction. As a car company, Genesis needs to meet the needs and desires of the buying public. Your version of a Genesis dealership is apparently not common.

SO DON'T BUY ANOTHER GENESIS!

 

[Backslack]

2020 sales dropped notably due to the pending redesign for 21. They ticked up then, but have remained sharply dropped since.

Sales dropped because of the new GV80 across the showroom floor. Even with these "sales drops" isn't it remarkable that the new G90 sold more units in the last quarter than the entire annual sales for the almost half-priced Kia K900 in its final two model years of production? The market has spoken on what it wants from Genesis, and you and the rest of the brown manual diesel wagon audience are not their target.

 

[EdP]

I was talking about the second gen K900, which used the same platform as the Genesis G80 and G90 and was discontinued a mere two years into its US production run.

As for those "Americans lacking taste" who didn't buy the K900, those would be the same (lack) of people who would (not) be buying Genesis if it was merely the same discount brand as the Equus days. Why even bother establishing the Genesis standalone nameplate at that point?

May have been too much, too soon. Going back some years, I'd laugh at buyers of the Hyundai Excel with the paint worn off the top surfaces, primers showing. Then they got their stuff together and made great cars. It took Kia a bit more. I don't think we were ready for a $60k Kia a few years back.

 

[Backslack]

May have been too much, too soon. Going back some years, I'd laugh at buyers of the Hyundai Excel with the paint worn off the top surfaces, primers showing. Then they got their stuff together and made great cars. It took Kia a bit more. I don't think we were ready for a $60k Kia a few years back.

I don't think the K900 flopping so badly was due to the Kia badge, because at the same time the $50K Telluride sold in the same showroom floor was selling (and continues to sell) like gangbusters even with crazy dealer markups. It was simply that there was nothing remarkable about the K900 other than price, unlike the more expensive Genesis models then and now.

 

[EdP]

I don't think the K900 flopping so badly was due to the Kia badge, because at the same time the $50K Telluride sold in the same showroom floor was selling (and continues to sell) like gangbusters even with crazy dealer markups. It was simply that there was nothing remarkable about the K900 other than price, unlike the more expensive Genesis models then and now.

SUV buyers visited the showroom and liked what they saw.. Did the K900 draw in BMW, Jag, Merc owners into the display? If you want a Status Luxobarge, you don't want a Kia nameplate.

 

[Backslack]

Did the K900 draw in BMW, Jag, Merc owners into the display? If you want a Status Luxobarge, you don't want a Kia nameplate.

Sure did, just like how Genesis drew those same buyers into the Hyundai dealerships. But unlike Genesis, the product didn't convince any of those buyers. The Telluride meanwhile was swaying even Range Rover buyers. Both Kia's, both similar price tags at the top end, but with very different results in success.

 

[srobak]

I don't need to nor want to. [...] SO DON'T BUY ANOTHER GENESIS!

The rest of your post was well worded and respectful - like most of your other posts I've read over the years.
But for this part - obviously I was not replying to you, and unless G starts remembering their original target market I likely wont, at this point.

Sure did, just like how Genesis drew those same buyers into the Hyundai dealerships.

Brand loyalists will remain brand loyalists 95% of the time when it comes to BMW/Merc/Audi/Lex/Jag/Porsche and others. Genesis was not and is not drawing many established buyers away from those brands. There are some - sure, but they are very much in the minority.

But what they were doing - and what they had been doing from the very beginning - is intercepting a lot of would-be/future buyers of those brands. People who were looking to step up in car class into performance, luxury or both - and who realized they didn't need to pay 30-40% more to get almost the same level of vehicle. This was the original target market. They've shifted market focus, however - thinking they have what it takes to play much deeper in the big-boy pond. Sure - they are getting sales... but they would get a lot more if they went back to what they were doing well and again start targeting the infinite pool of people looking to step up their vehicle game without breaking the bank rather than pricing cars into six figures and building empty, expensive service lounges. They could have easily fixed their service and and dealership experiences without going that route - and not having to pass those costs on to the customer.

For lack of better extrapolations (at least with regards to vehicles) - Genesis was to Hyundai what Buick and Mercury were to Chevy and Ford: Pretty darn nice alternatives to step up from those last two without having to fork over the coin to go to Caddy or Lincoln. It was a good spot for Genny to be in. I guess nothing lasts forever.