Loud horrendous braking noise only when in reverse any time of the day

[EEM6306]

I have a 2025 GV70 with 5,000 miles and the last 4-5 weeks I’ve had an intermittent (nearly daily) horrendous noise to my brakes when I’m in reverse only. It never happens when moving forward. It can happen in the middle of the day. It can happen after it sits a few hours or it can happen after sitting 5-10 minutes in rain or shine. The dealership says they can’t do anything as when they had it they couldn’t reproduce it. Although I have 100 videos of this. Thoughts? And how can I get the Genesis dealership to help me!

 

[EdP]

I have a 2025 GV70 with 5,000 miles and the last 4-5 weeks I’ve had an intermittent (nearly daily) horrendous noise to my brakes when I’m in reverse only. It never happens when moving forward. It can happen in the middle of the day. It can happen after it sits a few hours or it can happen after sitting 5-10 minutes in rain or shine. The dealership says they can’t do anything as when they had it they couldn’t reproduce it. Although I have 100 videos of this. Thoughts? And how can I get the Genesis dealership to help me!

What are the conditions? Does the cross traffic alert go off? The couple of times I backed and cross traffic was present, the car would brake and yes, it did make some noise.

You say you have 100s of videos of it. did you show the service techs? What do they have in common? What are the conditions? Do you only get it backing to a street or will it happen in an open lot with nothing around?

Problems that the dealer cannot see are difficult to fix. Sort of like saying "my car is working perfectly, please fix it". It there a situation that does it all the time that you can set up for them to see?

 

[EEM6306]

What are the conditions? Does the cross traffic alert go off? The couple of times I backed and cross traffic was present, the car would brake and yes, it did make some noise.

You say you have 100s of videos of it. did you show the service techs? What do they have in common? What are the conditions? Do you only get it backing to a street or will it happen in an open lot with nothing around?

Problems that the dealer cannot see are difficult to fix. Sort of like saying "my car is working perfectly, please fix it". It there a situation that does it all the time that you can set up for them to see?

It’s a screech like I’d think someone would get if their brakes are past needing to be done. It’s loud. It only happens in reverse. Never when moving forward. Nothing in my path (no person, object or traffic). My speed is very slow as I’m moving from a parking lot spot or driveway. Yes I did share a video.
- backing out of the garage at any point in the day, any weather conditions.
- I can drive to target on a sunshine day no humidity and park for 5-8 min for my pick up order and then back out of the parking spot and it screeches
- drive to my parents no issues on braking, stay for one hour and back out of their driveway and it screeches.

 

[Leafsfan64]

It’s a screech like I’d think someone would get if their brakes are past needing to be done. It’s loud. It only happens in reverse. Never when moving forward. Nothing in my path (no person, object or traffic). My speed is very slow as I’m moving from a parking lot spot or driveway. Yes I did share a video.
- backing out of the garage at any point in the day, any weather conditions.
- I can drive to target on a sunshine day no humidity and park for 5-8 min for my pick up order and then back out of the parking spot and it screeches
- drive to my parents no issues on braking, stay for one hour and back out of their driveway and it screeches.

My 2024 w/ 3500 miles has been doing the same thing; took about 1K miles to start only in reverse, super loud squeak backing out of garage, my office etc.... only in reverse. Going in for service later this week & will report back

 

[EEM6306]

My 2024 w/ 3500 miles has been doing the same thing; took about 1K miles to start only in reverse, super loud squeak backing out of garage, my office etc.... only in reverse. Going in for service later this week & will report back

My 2024 w/ 3500 miles has been doing the same thing; took about 1K miles to start only in reverse, super loud squeak backing out of garage, my office etc.... only in reverse. Going in for service later this week & will report back

Yes please let me know! They have it again at the dealership by me and claim it’s “normal”

 

[MartyGV70]

I have a 2025 GV70 with 5,000 miles and the last 4-5 weeks I’ve had an intermittent (nearly daily) horrendous noise to my brakes when I’m in reverse only. It never happens when moving forward. It can happen in the middle of the day. It can happen after it sits a few hours or it can happen after sitting 5-10 minutes in rain or shine. The dealership says they can’t do anything as when they had it they couldn’t reproduce it. Although I have 100 videos of this. Thoughts? And how can I get the Genesis dealership to help me!

I had a similar problem with my 2023 GV70 at 2500km. Always in reverse after sitting in my garage overnight. Didn’t do it at any other time. The dealer had my vehicle overnight and verified the squeal. Work order says “remove front brake pads and chamfer sharp edges to prevent squeal condition.” Hasn’t happened since.
If they try to tell you it’s normal ask if there vehicle does it, if they say no tell them they better get in the shop for repair.

 

[EdP]

I had a similar problem with my 2023 GV70 at 2500km. Always in reverse after sitting in my garage overnight. Didn’t do it at any other time. The dealer had my vehicle overnight and verified the squeal. Work order says “remove front brake pads and chamfer sharp edges to prevent squeal condition.” Hasn’t happened since.
If they try to tell you it’s normal ask if there vehicle does it, if they say no tell them they better get in the shop for repair.

Sounds like you have a good dealer with good techs!

 

[Leafsfan64]

A follow up from yesterday's shop visit for squeaky brakes; my dealership Genesis of Mentor which is a handful of standalone Gen dealers in the US told me it's a known issue and they are working with corporate for a solution. Very common issue on the 24's; they added me to the list and hope to have a solution. I wanted to make a record of this in case something goes south later on. I guess that explanation is better than the standard "it's normal"

 

[SirJangle]

A follow up from yesterday's shop visit for squeaky brakes; my dealership Genesis of Mentor which is a handful of standalone Gen dealers in the US told me it's a known issue and they are working with corporate for a solution. Very common issue on the 24's; they added me to the list and hope to have a solution. I wanted to make a record of this in case something goes south later on. I guess that explanation is better than the standard "it's normal"

Genesis of Mentor has given me outstanding service. They'll take great care of you. They can't fix it until there's a solution discovered. Just touch base with them periodically if you don't hear from them first.

 

[G-254524]

Genesis of Mentor has given me outstanding service. They'll take great care of you. They can't fix it until there's a solution discovered. Just touch base with them periodically if you don't hear from them first.

That is good to know! Thanks for the reply!

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