connected services- worth it?

[GerryFUSMC]

Good price. I'd pay that, not the original $300.

I agree. I as well would not have renewed it for 300. But I'll keep renewing it if I get offered the same deal again.

 

[G-229956]

thanks


Just saved me $199 a year

If you purchase a 2024 or newer, the service is free

 

[GerryFUSMC]

I agree. I as well would not have renewed it for 300. But I'll keep renewing it if I get offered the same deal again.

As a follow up, after having issues renewing connected services, Genesis extended my renewal date 6 months. So I paid $118 for a year and a half of service.

But it got even better. A senior supervisor emailed me and said because of all the issues I had trying to renew it, they were giving me a $300 preloaded debit card.

Final resolution - they refunded the double payment (118) plus the 118 I paid for the service and added an additional $65 dollar compensation..

So, I now have a year and a half of service for free plus $65 in my pocket. I am a happy camper and pleased with how Genesis finally resolved this even though it took a few months.

 

[Trixie86]

As a follow up, after having issues renewing connected services, Genesis extended my renewal date 6 months. So I paid $118 for a year and a half of service.

But it got even better. A senior supervisor emailed me and said because of all the issues I had trying to renew it, they were giving me a $300 preloaded debit card.

Final resolution - they refunded the double payment (118) plus the 118 I paid for the service and added an additional $65 dollar compensation..

So, I now have a year and a half of service for free plus $65 in my pocket. I am a happy camper and pleased with how Genesis finally resolved this even though it took a few months.

I had a similar outcome, 6 months and $100 gift card for my inconvenience.