Loss of genesis dealerships

[gm362]

Does anyone know what happened to the relationship between genesis dealers and AutoNation? I was left high and dry after I bought a new G90 from Genesis of Hilton head and they canceled my appointment for the first of 3 years of free service and work on a recall campaign. Very very unhappy that I was treated in such an unprofessional manner. My two closest genesis dealers in Hilton head, and Savannah Georgia are now gone only the Hyundai dealership. My closest is a round-trip of four hours away. I was notified that the dealership just canceled my next day appointment for the work to be done. Of course, in the last two years I've only bought 2 G 90s from this Genesis dealer.

 

[Mcc]

Does anyone know what happened to the relationship between genesis dealers and AutoNation? I was left high and dry after I bought a new G90 from Genesis of Hilton head and they canceled my appointment for the first of 3 years of free service and work on a recall campaign. Very very unhappy that I was treated in such an unprofessional manner. My two closest genesis dealers in Hilton head, and Savannah Georgia are now gone only the Hyundai dealership. My closest is a round-trip of four hours away. I was notified that the dealership just canceled my next day appointment for the work to be done. Of course, in the last two years I've only bought 2 G 90s from this Genesis dealer.

Have you called the concierge at Connected Services?

 

[G-777754]

Have you called the concierge at Connected Services?

I’m in the same boat. Called Genesis of America. They’re acting like this is news to them but said they would follow up. We’re in Bluffton and Genesis of N. Charleston has initially said they would only honor that distance for purchase at their dealership.