Comfort Stretch Button Not Working

[COToad]

The button on the side of my drivers seat no longer cycles through the 3 comfort stretch modes. The display shows the 3 options + off when I touch it but when I press it, nothing happens. All other seat functions work including the lumbar adjustment.

Anyone had this issue with a known fix? Is the button something easy to purchase and replace? Hoping it is plug and play.

 

[PMCErnie]

Can’t you just activate the ergo seat functions in the SETTINGS menu?

 

[COToad]

Can’t you just activate the ergo seat functions in the SETTINGS menu?

Everything is active in the menu but to start the ergo motion on demand requires the button.

I talked to parts at local dealer and the seat controls are one part, over $500, so no luck on the plug and play with 1 small replacement part. He also told me the part has been discontinued, only 6 left in the country.

I'll have them look at it next time I need other service. hopefully just a software glitch.

 

[COToad]

I found the issue, nothing is broken. I had the seat cushion fully inflated, and the ergo seat won't work if it is. I didn't even know that was an adjustment, I thought the thigh extension button only extended the seat, I didn't realize that when pushed up or down it inflates/deflates the seat cushion. I was thinking the seat wasn't as comfortable as when new, now I know why.

 

[PMCErnie]

Everything is active in the menu but to start the ergo motion on demand requires the button.

I talked to parts at local dealer and the seat controls are one part, over $500, so no luck on the plug and play with 1 small replacement part. He also told me the part has been discontinued, only 6 left in the country.

I'll have them look at it next time I need other service. hopefully just a software glitch.

Good news!

Seems unlikely, though, that the part is not going to be available soon.