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Genesis Forums - The Genesis Owners Group
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What's on your mind?
Roseville Hyundai which has been servicing my car for a year has told me they are not getting support from Genesis and will not be servicing vehicles. They are the only Genesis dealer in the greater Sacramento area. During my last service a month ago, they did not perform one recall and ordered a rear trunk mat rear seat protector. The one that came with the vehicle was not gripping to the back seat anymore. I called them today to follow up since they didn't.
I have opened a case with Genesis. Not good news for those of us in Sac because the next closest dealers are 75-100 miles away.
Last year there was news a standalone Genesis would be coming to Sac then the project got canceled. A few months ago an announcement was made one would be coming to Rocklin which is very close and great news. Not sure if construction has even started.
Roseville Hyundai has not provided Genesis type service and has no Genesis loaners. They still have inventory they are selling. Wonder if they are telling potential customers about them pulling out from servicing.
I have opened a case with Genesis. Not good news for those of us in Sac because the next closest dealers are 75-100 miles away.
Last year there was news a standalone Genesis would be coming to Sac then the project got canceled. A few months ago an announcement was made one would be coming to Rocklin which is very close and great news. Not sure if construction has even started.
Roseville Hyundai has not provided Genesis type service and has no Genesis loaners. They still have inventory they are selling. Wonder if they are telling potential customers about them pulling out from servicing.
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2368 views
S
This will be their first HMC dealership. They mostly have MB in SoCal and Sac. Can't see a service department opening anytime soon but this is great news. It is the former Camping World location so it is somewhat setup just very old building / architecture. The entrance is probably on the wrong side of the building as it is not street facing. Hopefully it will open by the spring.
Yes you are correct same parent company. They own 16 dealerships in CA, so they are probably loaded.
This will be their first HMC dealership. They mostly have MB in SoCal and Sac. Can't see a service department opening anytime soon but this is great news. It is the former Camping World location so it is somewhat setup just very old building / architecture. The entrance is probably on the wrong side of the building as it is not street facing. Hopefully it will open by the spring.
S
SUPPORTING MEMBER
I was driving to visit with my son and grandkids when I got the dreaded message of an electrical failure and direction to pull over and park the car. About fifteen miles from home and from the dealership. Annoying since the car had just been in for the ICCU recall. It was a Sunday and it took hours for Genesis to find me a tow truck and driver. Of course the dealership was closed (at least the standalone service part) so I had to UBER home.
Now I am driving an almost new GV70 with the 2.5 liter engine. What a dog! No longer having a GV60P with its more than 500 foot pounds of torque the acceleration from a stop is awful. I am going to have to recognize that my acceleration is so comparatively slow. The loaner also has no HUD which I have become accustomed to and rely upon. My service advisor told me that they only have one electric loaner but he is putting a tag on it so that when it comes back they can switch me out to it.
This makes me realize how much I do love my GV60P and want it back. But it may be a while. My service advisor told me that they are not even taking cars into the shop today for repair. There is a 48 hour delay on that because of a backup. He said that was because there are only three Genesis dealerships in the Valley. IMO that is a BS excuse. There are only 4 BMW dealerships in the area and they are able to service their customers (I assume based on my prior experience as a BMW owner).
It will be interesting to see how long they keep it and that may determine whether in the future I stay with Genesis or move on. If they are going to be keeping my little pocket rocket for an extended period, I would want a loaner that is at least equal to what I gave them to repair!
Now I am driving an almost new GV70 with the 2.5 liter engine. What a dog! No longer having a GV60P with its more than 500 foot pounds of torque the acceleration from a stop is awful. I am going to have to recognize that my acceleration is so comparatively slow. The loaner also has no HUD which I have become accustomed to and rely upon. My service advisor told me that they only have one electric loaner but he is putting a tag on it so that when it comes back they can switch me out to it.
This makes me realize how much I do love my GV60P and want it back. But it may be a while. My service advisor told me that they are not even taking cars into the shop today for repair. There is a 48 hour delay on that because of a backup. He said that was because there are only three Genesis dealerships in the Valley. IMO that is a BS excuse. There are only 4 BMW dealerships in the area and they are able to service their customers (I assume based on my prior experience as a BMW owner).
It will be interesting to see how long they keep it and that may determine whether in the future I stay with Genesis or move on. If they are going to be keeping my little pocket rocket for an extended period, I would want a loaner that is at least equal to what I gave them to repair!
165 Replies
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11039 views
Okay so I got my vehicle back. Here's the diagnosis:
- FOUND PA19096 DC/DC CONVERTER INPUT VOLTAGE SENSOR FAILURE (I think this is a typo for P1A9096)
- FOUND ICCU SHOWING SIGNS OF OVER-HEATING AND HAS LIKELY FAILED INTERNALLY UNDER SEALED COVERINGS
- REMOVED AND PERFORMED INTERNAL RESISTANCE TEST OF FUSE, FOUND FUSE BLOWN, OL RESULT ON DVOM
- REMOVED AND REPLACED ICCU AND HIGH VOLTAGE FUSE
The replacement part is coded as "36400-1XCA0A" which is different than the original I found online for my 2023 MY ("36400-1XCA0", missing trailing A). They also replaced the HV fuse and all work was done under warranty (thank you Genesis Canada
).
Other than the hardware failure itself, the experience from Genesis Roadside through to the Genesis dealership was super nice. Took about 1 week end-to-end, failure was on a Sunday so Monday to Monday (I picked it up Tuesday morning).
- FOUND PA19096 DC/DC CONVERTER INPUT VOLTAGE SENSOR FAILURE (I think this is a typo for P1A9096)
- FOUND ICCU SHOWING SIGNS OF OVER-HEATING AND HAS LIKELY FAILED INTERNALLY UNDER SEALED COVERINGS
- REMOVED AND PERFORMED INTERNAL RESISTANCE TEST OF FUSE, FOUND FUSE BLOWN, OL RESULT ON DVOM
- REMOVED AND REPLACED ICCU AND HIGH VOLTAGE FUSE
The replacement part is coded as "36400-1XCA0A" which is different than the original I found online for my 2023 MY ("36400-1XCA0", missing trailing A). They also replaced the HV fuse and all work was done under warranty (thank you Genesis Canada
).Other than the hardware failure itself, the experience from Genesis Roadside through to the Genesis dealership was super nice. Took about 1 week end-to-end, failure was on a Sunday so Monday to Monday (I picked it up Tuesday morning).
G
When my 2023 ICCU blew, they replaced it with the same model number ending in 1XCA0. Starting with the 2024 model they begin using the newer ICCU 1XCA0A. I don't beleive that I've heard of any GV60 ICCU's going bad on the models 2024 and forward?Okay so I got my vehicle back. Here's the diagnosis:
- FOUND PA19096 DC/DC CONVERTER INPUT VOLTAGE SENSOR FAILURE (I think this is a typo for P1A9096)
- FOUND ICCU SHOWING SIGNS OF OVER-HEATING AND HAS LIKELY FAILED INTERNALLY UNDER SEALED COVERINGS
- REMOVED AND PERFORMED INTERNAL RESISTANCE TEST OF FUSE, FOUND FUSE BLOWN, OL RESULT ON DVOM
- REMOVED AND REPLACED ICCU AND HIGH VOLTAGE FUSE
The replacement part is coded as "36400-1XCA0A" which is different than the original I found online for my 2023 MY ("36400-1XCA0", missing trailing A). They also replaced the HV fuse and all work was done under warranty (thank you Genesis Canada
Other than the hardware failure itself, the experience from Genesis Roadside through to the Genesis dealership was super nice. Took about 1 week end-to-end, failure was on a Sunday so Monday to Monday (I picked it up Tuesday morning).
Anyone have any ideas as to why I can not get the remote start to work using my key fob? Remote start does work with the App using climate feature.
Car is locked. Standing near by-5ft. When pressing and holding the remote start button, key fob flashes once and then nothing happens.
Brand new car. 200 miles
Car is locked. Standing near by-5ft. When pressing and holding the remote start button, key fob flashes once and then nothing happens.
Brand new car. 200 miles
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67 views
I just bought a 2019 genesis g70 3.3t in august and wanted to add a few things to it now that it's starting to get nice outside. Does anyone know what mods you can do without voiding your warranty? I would assume you wouldn't be able to mess with any main engine components, but would I be able to put an exhaust on without the warranty being voided?
11 Replies
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8742 views
Hi all, I have a 2019 G70 with 34000 miles on the odometer. The car has suspension creaking and the dealer is saying it needs lateral arms replaced and 2 shocks! Unbelievable! How can a car with so few miles be so deteriorated? I have a Honda Odyssey with 200K and the suspension is still OK. Anyway, anyone else have these problems and have you been able to get any sort of Genesis help to resolve the issue?
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4 views
And you don’t have to give all your information up to the data mining overlords of Genesis.
mykeypremium.com
Genesis G90 (2017-2019) Remote Start Kit – Plug & Play
Remote start your 2017-2019 Genesis G90 with your OEM key fob. True plug & play, no wire cutting, no dealer programming required. Ships from New York.
mykeypremium.com
4 Replies
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648 views
Staff member
Lead Administrator
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27 views
Hello GenesisOwners!
I came into my Genesis last August with 100K miles on her and she's a blast. As with all my vehicles I try and get a hold of the service manual so I can work on them with a semblance of knowing what I'm doing. Combing through these forums I found some dead links for the 2009/2010 service manual. I was wondering if anyone had been lucky enough to grab a copy of it while it was available and could send me/post the manual again? I looked through the 2009 manual that OneFunGenesis posted to his dropbox but I fear that the differences between the 2009 and 2010 are too much. I'm specifically trying to do some electrical work. Much appreciated fellers
Zach
I came into my Genesis last August with 100K miles on her and she's a blast. As with all my vehicles I try and get a hold of the service manual so I can work on them with a semblance of knowing what I'm doing. Combing through these forums I found some dead links for the 2009/2010 service manual. I was wondering if anyone had been lucky enough to grab a copy of it while it was available and could send me/post the manual again? I looked through the 2009 manual that OneFunGenesis posted to his dropbox but I fear that the differences between the 2009 and 2010 are too much. I'm specifically trying to do some electrical work. Much appreciated fellers
Zach
320 Replies
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195635 views
My GV60 just got updated today: Scheduled OTA Software Update to your 2023 GENESIS GV60 on 07/02/2026 at 11:23 AM PDT is complete.
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64 views
Hi. I'm usually on Genesis Owners about my 2019 G90, but today I need some help troubleshooting my son's 2015 Hyundai Genesis 3.8. The local Hyundai dealer refuses to work on it despite it being a Hyundai (they don't have the Genesis dealership) and previously selling them, as they say they've had "bad luck working on them". Same for the dealer an hour South. The dealer at which I bought my G90 has the worst customer service of ANY business I've ever done business with, despite going through a new service manager every year. I cannot get a return call (of someone on the phone) while they have my car last time for 8 of the 12 weeks they had it, and in the end, they still didn't get the trunk issue I've had since purchase fixed. So, they're not an option. The next closest is Cool Springs in South Nashville, 3.5 hours away, but just drove by them today and it looks like the shop is in a complete demolition/rebuild.
My son has tried to troubleshoot this himself by purchasing a code reader and even dropped it for a few weeks at the local import car maintenance shop, and got a call that they could not reproduce the complete lack of power steering that happens unpredictably.
He is thinking of purchasing a used electric power steering rack (he says this is the first year or two the Genesis had electric steering rather than hydraulic) and just getting the local import dealer to replace it for him.
Is intermittent failure of the electric power steering a known issue with these vehicles? If so, what are the potential causes? He has looked at the service manual documents but doesn't want to tackle it himself. He thinks it may be a network/communications problem since the steering motor works fine when it is working.
The error codes he's getting haven't been helpful.
Thanks for any help/suggestions!
Regards,
Justin
My son has tried to troubleshoot this himself by purchasing a code reader and even dropped it for a few weeks at the local import car maintenance shop, and got a call that they could not reproduce the complete lack of power steering that happens unpredictably.
He is thinking of purchasing a used electric power steering rack (he says this is the first year or two the Genesis had electric steering rather than hydraulic) and just getting the local import dealer to replace it for him.
Is intermittent failure of the electric power steering a known issue with these vehicles? If so, what are the potential causes? He has looked at the service manual documents but doesn't want to tackle it himself. He thinks it may be a network/communications problem since the steering motor works fine when it is working.
The error codes he's getting haven't been helpful.
Thanks for any help/suggestions!
Regards,
Justin
4 Replies
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251 views
John Kay
I’m a little embarrassed to say that I’m having a problem putting my floor mats back into my 2025 G70. I removed them easily enough by pulling them down from the top but cannot seem to snap them back in. Any suggestions would be appreciated.
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24 views
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- Auto Buyers Market
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- VIN Check
- Add more horsepower!
- Clean your leather!
- Safe Emergency Charging
- Windshield Repair Kit
- Chemical Guys HydroSpeed Ceramic Quick Detailer
- Chemical Guys HydroCharge High-Gloss Hydrophobic SI02 Ceramic Spray Coating
- Get a dash cam!
- Auto Buyers Market
- Read: PSYCHOPATHY
