app issues

New GV60 owner here. Trying to create an account on the Genesis app. Fill in the serial number which it accepts- GV60 Advanced. When I try to register, it fails with error C500. Anyone else have this issue and is there a solution?

A month ago I upgraded my 2020 Hyundai Santa Fe, I didnt have a single issue in my years of owning the vehicle, I was then sold a dream on this luxury line Genesis GV80. Within a month of having it, already the app wont work and I can’t start my vehicle, im super frustrated as its -17 and the...

Hi all. Brand new GV70 owner here all due to someone walking away at the last minute for a trim/color model I have been searching 6 months for. In the Genesis App under Profile there is a button called "Enable Driver Settings". When clicked it simply states "Please setup your driver profile in...

Hi everyone. I hope you can help because so far Bluelink customer service couldn’t. I just purchased a 2016 G80. I have all the bluelink subscriptions. When I go into the “Apps”, “download center” option in the bluelink categories, I see the option to download the “alert services” app. Every...

Does anyone else have an issue with the Font size on the Genesis App? Is there a way to correct it? Is there a website that gives a clear user friendly explanation of how to use the app? The one on the app is useless and navigating this app is an exercise in frustration. When I go to Youtube...