2011 Equus tire issue

[tbently]

Purchased used Equus with 13,000 miles in Marchof 2012. Traded my Genesis 4.6. Love it but had a flat tire and come to find out that the tires on the care were put on in reverse. In other words the front 2 (smaller tire) was on the back and the (larger 2) in the front. I only go to Hyundai for service so I have been there with this car 3 times for oil change and 2 months ago "rotate tires" At no time did anyone notice the tires were put on in reverse. The flat tire was almost completely bald!! Car has 23,000 miles. Tires are continental. I changed out the 2 tires for Turanzo tires for $600. Went to Hyundai and they were pleasant and offered me $300. I accepted the offer. I will watch the other 2 tires to see about wear. I suspect that I got the car 10,000 miles ago with the reversed tires and no one has noticed during servicing.

 

[homeofstone]

This is a perfect example of lack of training of the dealership's service people. The owner should give you a set of new tires and train their people, this is unacceptable.

 

[STREETS]

Agreed! How ws turning and handling?

 

[tbently]

turning and handling were fine. However, after it was fixed, it seemed "better" overall. I think trainig is not the issue but rather when an issue is brought to attention, those who did not do their job correctly shopuld be retrained or dismissed. With this car you should not have to check whether something was done or not done.

 

[nadman51]

The first time I had my 2011 Equus (purchased new) serviced and the tires rotated the dealer did the same thing, but saw it when they brought the car over. I find it incredulous that with 2 different size tires, you are even able to put them on wrong. Agree this is a poor training issue with the service department.

 

[Southern Boy]

Question. How do tires of different sizes front to rear get rotated?

Left to right or visa a versa?

What if they are rotation directional tires?

Do you take them off wheels and reverse the way they were mounted?

Just wondering.

Sometimes ignorance is bliss.

 

[kayroe]

It is called a lateral tire rotation, or side to side. A mistake such as this is a safety issue that should be addressed with the service manager. They are lucky that I don't own that car.

 

[CEFFYL]

Re: 2011-2012 Equus tire issue

I had my 2012 Equus in for its first 7,500 mile service last autumn, and the 15,000 service will be needed soon. When my car was returned, and I got it home to check around, I noticed that the tires had not been rotated. I didn't ask for them to be rotated ... I just assumed that it was part of routine service. Wrong. Reading the manual more carefully, I discovered that tires are NOT part of routine service. The sheets showing service 7,500, 15,000, 22,500, etc., merely show "CHECK" for most items except for the oil and filter change. Hyundai touts the Equus as having free service for the initial term of ownership, but free service does not include everything, apparently. So, to prevent excessive tire wear, I will have to remember to ask my dealer to rotate and rebalance the tires, at my expense, of course.

 

[vasy]

Question. How do tires of different sizes front to rear get rotated?

Left to right or visa a versa?

What if they are rotation directional tires?

Do you take them off wheels and reverse the way they were mounted?

Just wondering.

Sometimes ignorance is bliss.

The owner's manual says to rotate left to right (or right to left) for each axle. Front tires always stay in the front. Same for the rear. I'd not use directional tires on the Equus. That's asking for trouble or short tire life.

 

[BacktoHyundaibychoice]

Re: 2011-2012 Equus tire issue

I had my 2012 Equus in for its first 7,500 mile service last autumn, and the 15,000 service will be needed soon. When my car was returned, and I got it home to check around, I noticed that the tires had not been rotated. I didn't ask for them to be rotated ... I just assumed that it was part of routine service. Wrong. Reading the manual more carefully, I discovered that tires are NOT part of routine service. The sheets showing service 7,500, 15,000, 22,500, etc., merely show "CHECK" for most items except for the oil and filter change. Hyundai touts the Equus as having free service for the initial term of ownership, but free service does not include everything, apparently. So, to prevent excessive tire wear, I will have to remember to ask my dealer to rotate and rebalance the tires, at my expense, of course.

Pretty sure BMW also doesn't do rotation, possibly recommends against.

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