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Any gaming PC troubleshooters around here?

Alfer

Alfer

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Genesis Model Type
2G Genesis Sedan (2015-2016)
Son's 2 year old Lenovo Legion 5i Tower model 90SU000DUS 16gb ddr5 memory so we swapped for 2 x16gb sticks of Corsair Vengeance RGB DDR5 . We powered up and only the rgb lights up in memory. PC won't power up. We put in old memory and PC still won't power up. Any thoughts on why? Any fixes?
 
Don't supposed he wore a grounding strap or discharged himself before he started touching things inside, did he? If not - he could have zapped something crucial - although this is not terribly common. How hard did he push the memory sticks in? If he used a lot of force he could have cracked a trace on the board or connector itself. Any chance he put the memory in backwards at first and pushed too hard - potentially causing damage to the socket(s) or chips? It should still power on - but give an error code (beeps) if so - and he should still be able to get a BIOS screen (where you make hardware settings changes - including memory speed).
 
Everything popped into place just fine. We did try to reverse but nothing changed. When we plug in PC, the front Legion logo lights up for millisecond then off. No beeps, no noises at all. Just the memory RGB's light up.
 
Re-seat all the power connectors between the power supply and the motherboard.... that's the only other suggestion I have at this point. Would need hands-on to determine further, most likely.
 
Took to local repair shop and they said it looked like bad power supply.

Took to BB where we bought PC and asked GeekSquad to install new power supply and tech guy did quick test and he felt motherboard is the issue so at this point, due to cost, we're probably better off building a new PC with some of the part in this dead PC.

Sucks since it's barely 2 years old.
 
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