AutoMax Hyundai - Oklahoma City

[mlusk]

Turnacus:

Thank you for your compliments about AutoMax Hyundai of Norman. Our goal is to provide you with the premium service and ownership experience you expected when you purchased your Genesis. We appreciate that you contacted us and have given us the opportunity to work with you to improve your ownership experience. And as the Customer Service Manager, I am as happy as you are to have a Genesis service loaner. It's much better to put you in a Genesis comparable to yours when you come in for service. Thank you for your business and your feedback!

Michal Lusk
Customer Service Manager
AutoMax Hyundai of Norman

 

[12Genny]

Billingsley Hyundai in Lawton, Ok. was very fair with me, I had just purchased my '11 Sonata from them 10 months prior, they gave me a great trade price and a very good sale price.

 

[Gold Z]

I traded my 2009 Genesis for a new 2012 Genesis at Billingsly Hyundai in Lawton. I agree that it is a great place to buy a car. My sales experience was very professional and very satisfying.

 

[Automaxdocs]

AutoMax Hyundai in Oklahoma City is the worst Hyundai dealership in the world! At least I can't imagine any being worse. We had a signed agreement on price which was okayed by their sales manager. I did not have my trade with me so we agreed on a date and time to finalize the sale. When my wife and I returned to the stealership they refused to honor their own signed sales agreement. Unfortunately they had the exact car I wanted as far as color and options so I start over trying to buy the car. The car was at another of their four locations so I could not see what I was buying. I was told they had put a set of aftermarket wheels on the car. I finally reached an agreement on price, which was much higher than our original deal, and bought the car. The had a porter drive us to their dealership outside of Tulsa to pick up the car. The trip took four hours because the porter got lost. When we finally got the car it had not even been washed and the aftermarket wheels were not on the car. Dealer delivery consisted of a short ten minute introductory session to the car, which has the technology package with all the gizmos. The Oklahoma City dealership was closed when we returned. When I called the next day to complain, I was told they never said the car had aftermarket wheels and they would send me a check for $70 to get the car detailed since it hadn't been prepped for delivery. It has over two weeks now and the check has never arrived. I am not a kid. I am in my early 60's and have bought many dozens of new cars. My daily driver is an 08 Corvette. I have never seen a dealership that lies so much and treats their customers so badly. I wish now I had never bought my car from them but they had the exact car I wanted, an 09 Genesis 3.8 loaded with every option in white satin pearl with the cashmere interior. I really love the car but the dealer ship can go to hell!

If you meant what you said regarding automax call me at 4056951307. I have proof of federal and state prosecutable documents.

-Goose