Blank Instrument Cluster

[Jeffdawgfan]

When you purchased the vehicle you should have gotten a state booklet or information pamphlet on the states lemon laws. At least, most states do that.

 

[steveinarizona]

When you purchased the vehicle you should have gotten a state booklet or information pamphlet on the states lemon laws. At least, most states do that.

Not in Arizona or at least I have never gotten one.

 

[noremacnova]

Not in Arizona or at least I have never gotten one.

The extra manual is called the "Owner's Handbook Supplement", and there are two specific pages for Arizona. See attached from my 2024 version.

 

[steveinarizona]

The extra manual is called the "Owner's Handbook Supplement", and there are two specific pages for Arizona. See attached from my 2024 version.

I probably got that but I have a mental failure...I don't RTFM.

Thanks.

 

[Fenrir]

I am about to buy a 2023 pre-owned. Is this something I need to be worrying about?

 

[Jamas]

I am about to buy a 2023 pre-owned. Is this something I need to be worrying about?

If the car has the latest OTA update and the issue hasn’t occurred, then you’re probably okay. Otherwise, worst case, the cluster will need to be replaced.

 

[Jeffdawgfan]

It was mostly the 2024's that had the issue. I think there was a batch of bad displays that did not play nice with the navigation update that gave the wireless carplay and android.

 

[Jamas]

It was mostly the 2024's that had the issue. I think there was a batch of bad displays that did not play nice with the navigation update that gave the wireless carplay and android.

Just an FYI, but mine is a 2023.

 

[vexige]

It was mostly the 2024's that had the issue. I think there was a batch of bad displays that did not play nice with the navigation update that gave the wireless carplay and android.

No, mine is 23 as well as many others

 

[pippa]

Just an FYI, but mine is a 2023.

same.
i'm still driving my loaner. my 2023 GV60 is still on the lot at the dealership, awaiting a (second) replacement console from korea.

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[coldraught]

My 23 GV60 has had the blank dash a few times. Usually it's only for a few minutes when I'm getting ready to leave for work. I did get a video of it the last time in the hopes that it would be enough to get the dealership to know what was up, but they said that they could only do something about it if they saw it happening. Between that and the ICCU, 12v battery, Fuse failure that I had, I can't say that Hyundai/Kia/Genesis is really winning me over.

 

[Tgwphoto]

I received a letter that my dealer has received my replacement cluster. 3 months, but it hasn't been a real inconvenience since it comes on quick after starting. So is there a consensus that the cluster replacement does solve the problem, or not always?

 

[MDB]

I received a letter that my dealer has received my replacement cluster. 3 months, but it hasn't been a real inconvenience since it comes on quick after starting. So is there a consensus that the cluster replacement does solve the problem, or not always?

I think as long as the cluster replacement is good you are all good. My replacement has been perfect.

 

[Jamas]

I think as long as the cluster replacement is good you are all good. My replacement has been perfect.

So far so good with my replacement as well

 

[Tgwphoto]

I got the cluster swap done, 1 day, so far all good. i will report back if it happens again. hopefully not again.

 

[pippa]

I got the cluster swap done, 1 day, so far all good. i will report back if it happens again. hopefully not again.

goodness. i'm jealous.

my car has been at the dealer for...two months now awaiting a second cluster (the first one only read kilometers, and i'm in the US). i was told it should be in 'by the middle of the month,' so i'm hoping maybe next week? yes, the middle of the month was a week or so ago...i'm still grateful i have a loaner, but admit it's wearing thin.

 

[pippa]

got my car back today, with a brand new cluster. once it arrived from korea, was a quick fix, 67 days later...

everything seems to be working fine, although i noticed that my 'trip' mileage on the display widget was about 500 miles more than the mileage on the odometer reading. i'm going to attribute that to whatever wackiness happened when they had to replace the console twice and assume the odometer reading is correct. very happy to have my car back.

 

[MDB]

WOW...if nobody posted this elsewhere already! Turns out the blank screen issue was a software glitch that many of us suspected. Seems Genesis replaced all those expensive screens for nothing. Genesis Instrument Displays Aren't Doing The One Thing They're Supposed To

 

[Jamas]

WOW...if nobody posted this elsewhere already! Turns out the blank screen issue was a software glitch that many of us suspected. Seems Genesis replaced all those expensive screens for nothing. Genesis Instrument Displays Aren't Doing The One Thing They're Supposed To

To all those that said it was related to cold weather, I hate to say I told you so, but…

 

[noremacnova]

See info thread:

Thread 'Instrument Panel Display Software Error - July '25'

Jul 25, 2025

https://www.autoevolution.com/news/hyundai-recalls-genesis-gv60-and-g90-for-instrument-panel-display-software-error-254870.html#agal_17

• MBGV60
• Replies: 19
• Forum: Genesis GV60 EV Forum - GV60FORUM.COM

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