Buying a Hyundai in North Carolina - Southern States in Raleigh vs others

[Sayantsi]

I ended up buying my Genesis Sedan from Southern States Hyundai after conversations with the two other local dealerships in Raleigh North Carolina.

The Sales Manager, Mike Hammer, was very easy to work with and up front with costs and prices. The salesman, Rick, was also honest about facts and knowledgeable about the vehicle.

I purchased through the Hyundai Think Tank associate purchase program (HAPP), so I already had a solid price, but due to time of year, finding a car was difficult, made more difficult by the fact that dealerships don't want to deal with HAPP buyers as they don't make money on the sale.

Souther States Hyundai was able to find the vehicle I wanted and had it delivered without charging me transport/driver costs. They showed me the ins and outs of the car, the service center, etc, and in doing the final negotiations on doc fees and such, they threw in the trunk cargo net and iPod cable for free.

The detail shop is not that great - very sloppy work, but other than the cleaning issues, the car was in good shape upon delivery. 800 miles so far and the car has been great.

As a side note, when looking to buy I also spoke with the Hyundai dealerships in Cary NC and Durham NC, and Durham would not talk to me if I bought through the HAPP program, but would gladly sell me a car for $6k more, and the Cary NC dealership basically hung up on me - very rude.

 

[MDixon]

Agree 100%. Mike Hammer and Rick were extremely easy to deal with. We had to wait for our car to be delivered, but it was an easy and pleasant transaction. I did not quite agree with the way they were calculating the APP $ and they took my numbers for the deal.

I also agree with the detail shop comments for Southern States. We removed quite a bit of shipping plastic off the car once we got it home as well as some adhesive.



FWIW: We tried to deal with Johnson in Cary and they do not participate in the APP program. They also do not want to deal at all and had and upcharge sticker on the window of the car we were trying to purchase. The sales person was actually excellent, the sales manager was a (insert derogatory word of your choice here).