Car Fax Report Question

[Sal Collaziano]

Test

 

[phil1924]

Interesting problem. Leased a 2015 Genesis with 2700 miles on it and was told it was a managers car. I felt a bit wary about certain ways that the car acted, so drew a CarFax. It states the car was bought at an auto auction in Mid February 2016 and that the last reported odometer reading was 11,000 miles. We leased it the end of February 2016.
Does anyone know how this report is interpreted? Why should a brand new car be bought at auction? Why did it not come from the plant? And why does it state 11,000 miles when there were 2700???
Any advice?

 

[Mark_888]

Interesting problem. Leased a 2015 Genesis with 2700 miles on it and was told it was a managers car.

Oldest trick in the book. This is first thing salesman learn to tell the customer.

Was this purchased from a Hyundai dealer?

When buying a car with a value of $500 or more, everything must be writing. Anything verbal told to you, is not enforceable under the law. Unless the paper work you signed said it was new car, then I would not assume it is new even if they told you that verbally.

 

[phil1924]

Yes, of course the lease was from a Hyundai dealer. What bothers me is the carfax info - could they have set the odometer back? How can I prove anything?

 

[Mark_888]

Yes, of course the lease was from a Hyundai dealer. What bothers me is the carfax info - could they have set the odometer back? How can I prove anything?

First, you need to look at your paperwork you signed at closing. See if says anything about whether the car is new or used.

There have been reports by members on this forum of some odometers getting set back due to some electrical problem with the car, and that could have been the case for yours. Or the car could have been in an accident and the whole instrument cluster needed to be replaced. Or the carfax could have been wrong.

But regarding the part about it being the manager's car, that was a lie. There are probably 100 posts like yours on this forum saying that is what they were told when the bought a demo or used car from a Hyundai dealer. This is standard claim for demo's.

An independent mechanic or maybe body shop could probably tell if the car had been in a wreck or repainted, etc, if they get the car on a lift.

My guess is that if your car lease is with Hyundai Motor America or Hyundai Motor Finance, etc (not some other leasing company used by your dealer) then it is a demo (not previously titled).

 

[turnne]

Interesting problem. Leased a 2015 Genesis with 2700 miles on it and was told it was a managers car. I felt a bit wary about certain ways that the car acted, so drew a CarFax. It states the car was bought at an auto auction in Mid February 2016 and that the last reported odometer reading was 11,000 miles. We leased it the end of February 2016.
Does anyone know how this report is interpreted? Why should a brand new car be bought at auction? Why did it not come from the plant? And why does it state 11,000 miles when there were 2700???
Any advice?

I would suspect you actually bought what was described to you...a dealer demo car
With that being said I am sure you probably received a discount that was commensurate with the miles on the car
Keep in mind someone that bought their car with zero miles, that has the same car as you , will have a car worth the same as yours
There are mistakes in Carfax reports
You best bet is to contact Hyundai USA and get the car history
You can also check with your local Hyundai dealer and they can go through any warranty repair done from day one

Do not take car fax as the 100% gospel...I have seen many mistakes and omissions over the years

Oldest trick in the book. This is first thing salesman learn to tell the customer.

Was this purchased from a Hyundai dealer?

When buying a car with a value of $500 or more, everything must be writing. Anything verbal told to you, is not enforceable under the law. Unless the paper work you signed said it was new car, then I would not assume it is new even if they told you that verbally.

The sentence I bolded is false. Verbal statements and contracts can indeed be binding in certain situations. You are clearly not an attorney
Now.....no one is stupid enough to do a business transfer with a verbal contract for the most part
But...dont for minute think that there are not situations where verbal contracts are not binding

I would check with Hyundai USA and/or a Hyundai dealer service manager as the source of the car's history and not use Carfax as the gospel

Warren