Car pulling left at high speeds

[zorian99]

'they' is a Genesis dealership... I'm done with Firestone. Car was carfax clean and now has 57k miles and have extended warranty but they are saying struts are not covered.

 

[zorian99]

Told me it's "wear and tear" and must have hit a pothole or something

 

[skipgen]

You bought it used. Is the Carfax clean? It's possible the vehicle has been in an accident and the frame got out of spec.

I was told by a dealer once that certain states don't even report to CarFax - Arkansas & Missouri were the ones he mentioned. I drove a 5.0 from one of the "Big Box" dealers that claimed to deal in only in lease returns (Echo Park - Similar to CARMAX) here in Houston, that supposedly had a "clean" report with low miles & a great price. Long story short, I drove the car and then while I was checking it over afterwards, I noticed overspray on the exhaust tips. Then opened the trunk and saw overspray on the rubber as well - it was pretty hard to miss, as the car was white!

I pointed it out and they kept saying "But it has a clean Carfax..!" Needless to say, I left immediately.

 

[skipgen]

Told me it's "wear and tear" and must have hit a pothole or something

Could have a bent control arm or something, it happens. Should have been seen when the alignment was done.

 

[skipgen]

100% true, they train their advisors to rip you off. was told I needed a brake fluid flush once on my old car, that had just had the fluid flushed less than a week before at the dealer. When I asked if they could show me why I need new brake fluid, they told me I’m not allowed back there.

Haven’t been to a firestone since!

Truth. Go somewhere else for a second opinion.

 

[Whitey]

they are saying need to replace both front struts...to start...see if that fixes problem

Like Garnet said above, I call BS. Your car was riding straight on old tires. New tires, multiple alignments, etc. and it's still off? I wouldn't go anywhere near that place again.

I've never been too trusting of the name brand tire shops unless I know the guy and have been fortunate to have several local used tire shops that are fabulous to work with (buy/bring them tires, they mount/balance, in-out in 20, perfect and cheap); like having my very own pit crew lol.

Since the latest diagnosis is coming from Genesis it may very well be suspension-related, but just find the timing odd of this coinciding with your tire change. I'd probably get one more independent opinion before going down that road.