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Changing ambient lighting color

i totally agree with everyone, that response was pretty rough. the gentleman wanted some info and there's no need to respond to him like that. we are already a very small community especially with the G90, we need to have all the people we can in here to help each other.
for me there's no such thing as a stupid question and please do not get discouraged just form some bad apples in this forum, please ask any info that you want!!!
 
RTFM is not how we greet new members asking their first question. Of course Skos isn't going to come back after a response like that. "RTFM" may be okay in certain situations where members have been around a while and got lazy - or are generally comfortable with a comment like that - but it's not the way we greet new members - especially in their first post. There are more civil ways of making a point.

My pledge to the community states:

- I pledge to assure you of a clean and comfortable community environment.
- I pledge to promote diversity and respect for all human differences.
- I pledge to provide prompt, friendly and courteous service to those who need it.
- I pledge to respond in a rapid, sensitive and non-confrontational manner to requests that will enhance your experience.
- I pledge to provide you with an experience that will encourage you to return.

At the very least, responses to a brand new member's very first question of "RTFM" don't allow me to provide an experience that encourages them to return. Figure out a way to deal with questions you don't like without being downright nasty, or stay on Facebook - because that's not how we do things here.

Thank you SAL
 
RTFM is not how we greet new members asking their first question. Of course Skos isn't going to come back after a response like that. "RTFM" may be okay in certain situations where members have been around a while and got lazy - or are generally comfortable with a comment like that - but it's not the way we greet new members - especially in their first post. There are more civil ways of making a point.

My pledge to the community states:

- I pledge to assure you of a clean and comfortable community environment.
- I pledge to promote diversity and respect for all human differences.
- I pledge to provide prompt, friendly and courteous service to those who need it.
- I pledge to respond in a rapid, sensitive and non-confrontational manner to requests that will enhance your experience.
- I pledge to provide you with an experience that will encourage you to return.

At the very least, responses to a brand new member's very first question of "RTFM" don't allow me to provide an experience that encourages them to return. Figure out a way to deal with questions you don't like without being downright nasty, or stay on Facebook - because that's not how we do things here.
Sal, thank you. A pitch-perfect response. :)
 
First I want to thanks mcc for a very helpful answer.glad I didn’t read the other response. I tried to to find ambient lighting in the index in one of the books to no avail. When I went to settings, lighting, there is no adjustment to ambient lighting, nor when I push the home button under settings. In any case, MCC, I appreciate your help .
 
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Here is another tip. It’s what I do. Download the manuals and save to pdf files. Store the files on your phone/tablet/computer. You can then easily search the pdf for any word or phrase. Much better than trying to find anything in the index.
 
RTFM is not how we greet new members asking their first question. Of course Skos isn't going to come back after a response like that. "RTFM" may be okay in certain situations where members have been around a while and got lazy - or are generally comfortable with a comment like that - but it's not the way we greet new members - especially in their first post. There are more civil ways of making a point.

My pledge to the community states:

- I pledge to assure you of a clean and comfortable community environment.
- I pledge to promote diversity and respect for all human differences.
- I pledge to provide prompt, friendly and courteous service to those who need it.
- I pledge to respond in a rapid, sensitive and non-confrontational manner to requests that will enhance your experience.
- I pledge to provide you with an experience that will encourage you to return.

At the very least, responses to a brand new member's very first question of "RTFM" don't allow me to provide an experience that encourages them to return. Figure out a way to deal with questions you don't like without being downright nasty, or stay on Facebook - because that's not how we do things here.
That's great and appreciate all you do.
 
I don't know what it is about FORUMS but it appears to me that it encourages one of two types of behavior: the first is a genuine attempt to help out the submitter and the second is to try to show off the responder's knowledge or experience by acting like a dick. Since the Forum provides anonymity, the tendency is toward the latter type of behavior apparently. That's really too bad since, as a neophyte, I have learned a great deal about my G90 from this community. Let's be nice to one another, especially during this holiday season. Thanks to all who have contributed to my Genesis knowledge base.
 
Valid response?? To a new member? Telling someone who asks a pertinent question, who perhaps does not have access to the manual, to "Read The F**king Manual"??
Seriously appropriate? I know our country has lost some sense of civility but jeez.
I cant imagine a scenario anywhere when someone would ask me a legitimate question and I would respond " Go F**king look it up".

And cant think of one person I interact with on a regular basis that would respond that way either. Matter of minimal respect.
100% accurate, that guy was ignorant
 
Franco59 is right. And a decent human being. Listen, if you don't want to share information and be able to help someone out, then that's your prerogative (I guess that means you're here only to take or use). Don't and move on. Don't be "that guy", the miserable, arrogant, judgemental horses ass who won't take 30 seconds and answer a question, but will use the same amount of time or more to berate and bully a guy with a simple question. These forums are about a lot of things, three of which are - to share information, share the excitement of buying & owning with other Genesis owners, and just to be helpful to others. I've asked a lot of questions on forums like this over many years and I have answered questions when I was able as well. The give and take and sharing of information are what make these forums so awesome. Not sure what's up with this forum. There seem to be more mean spirited people and those with attitudes here than on any automotive forum I've been on (and yes there are nice folks here as well, thankfully). Bottom line: There's no substitute for being civil, kind and a decent human being. It's unfortunate (and sad) that some adults here never were taught basic life skills growing up and never learned to work and play well with others, or simply have too much time on their hands...Rant over.
Yours is a thoughtful and considered reply. Unfortunately, thoughtful, considerate and cordial responses are very unusual these days. Walt
 
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