thisguy159
New member
- Joined
- Feb 5, 2025
- Messages
- 2
- Reaction score
- 0
- Points
- 1
- Genesis Model Year
- 2022
- Genesis Model Type
- Genesis GV80
Hi, I recently had genesis dealer reset my infotainment resulting in everything getting deleted obviously. They did this because I complained that the feature called "Remote lock and start" no longer works basically it would firs lock the car then start it, otherwise you have to send two separate commands to get it to start, first lock wait then start. Of course they seem to have very little understanding of their own system and did not log me back in and set anything up thus my profiles are not there soo...
Does anybody know how to get my profiles back. The car shows its connected to connected services but both of our profiles are not there. It tells me to go to the app or website to link it but everything on the account is already setup. There is no activate button or anything just say as an example my wife is linked to profile 2. I don't want to delete our profiles on the app because that will lose everything. Thanks for the help.
Does anybody know how to get my profiles back. The car shows its connected to connected services but both of our profiles are not there. It tells me to go to the app or website to link it but everything on the account is already setup. There is no activate button or anything just say as an example my wife is linked to profile 2. I don't want to delete our profiles on the app because that will lose everything. Thanks for the help.
