Defective Ultimate Head Unit Systems from Hyundai

[Aquineas]

Had my head unit replaced today due to the GPS issues. The new unit had the double frame reverse camera. They kept the car and gave me a loaner. They will look at it next week, but I know they are already considering pulling a head unit out of a new car. The manager told me the service engineer said that was all coded in the software and not able to be fixed.

If there is any info anyone has on how to fix that reverse camera issue I can email it to the service manager at the dealership I use.

The head tech at Texan Hyundai in Rosenburg, Texas figured mine out. I don't know if it's typical for technicians to contact other technicians or not, but maybe that's an option.

 

[lobsenza]

Mine was figured out by a call to corporate headquarters. The problem was intermittent and that made it hard to find. If the problem is consistent, they should be able to figure it out with Hyundai technical support.

 

[cagilber]

The head tech at Texan Hyundai in Rosenburg, Texas figured mine out. I don't know if it's typical for technicians to contact other technicians or not, but maybe that's an option.

Just got a call from the dealership. The field engineer was able to walk them through the settings to eliminate the double lines. In short what he said was that the lines are generated by the head unit software and the camera software. When installing a new head unit you have to access to the engineering mode and disable one. They also had to redo some of the heads up display settings so that it would display the XM channel in the HUD when changing channels.

Going to pick it up this afternoon...hope not to have any more issues.