I drive a 2009
Infiniti G37 coupe that is always serviced at the dealer (but not the dealer that I purchased it from) and recently bought my wife a new 2010 Genesis 4.6. I knew that I wouldn't be treated "special" like I am at the
Infiniti dealer, and that was actually one of the criteria that I used on the spreadsheet that I made when we were car shopping. All of the Genesis' attributes far outweighed the "non-special dealership experience." I'm getting ready to take it in for the first scheduled service appointment and not getting a loaner like I automatically get at the
Infiniti dealer is getting on my nerves. We both absolutely LOVE the Genesis and I was just wondering how many people won't consider a Genesis for this reason. Honestly it's a more expensive car than my
Infiniti and I really think we should be treated special. I understand that Hyundai is not going to spin off a luxury dealership network and in this economy, that's smart. Plus, the halo effect that the Genesis and Equus have on the rest of the Hyundai line at the dealership is huge. But, shouldn't service loaners be part of our ownership experience?