hwhorf
New member
- Joined
- Jul 15, 2021
- Messages
- 18
- Reaction score
- 3
- Points
- 3
- Genesis Model Year
- 2018
- Genesis Model Type
- Genesis G80 Sport
Hello,
I have a 2018 Genesis G80 with 22k miles on it. I have been using the Racechip for around 1k miles and I recently ran into a problem. I felt a big misfire and the check engine light turned on. The performance of the car is absolutely gone now. It is jerky and shaky when accelerating. I unplugged the Racechip and took it to a dealership in CA. Unware of the performance upgrade, they said the engine misfire was due to low voltage. They cleared the codes and sent me on my way. The engine misfired again and the check engine light came back on.
I still have warranty on my vehicle. They told me they could not check all the spark plugs because the engine misfire was due to low voltage and not current so it wouldn't be covered under warranty. Should this be covered under warranty or is that BS? I had a comma2 dash cam plugged into the obd port and my rep said the low voltage misfires are because of that. Never had problems with this device before and I don't think that's the issue. He said if I want them to check all sparks, I will have to pay for man hours and it would take them 6 hours??
How should I proceed? Should I ditch the dealership and have some other place take a look at it? Does anyone know what might be the issue? I am using stock NGK sparks.
Thanks!
I have a 2018 Genesis G80 with 22k miles on it. I have been using the Racechip for around 1k miles and I recently ran into a problem. I felt a big misfire and the check engine light turned on. The performance of the car is absolutely gone now. It is jerky and shaky when accelerating. I unplugged the Racechip and took it to a dealership in CA. Unware of the performance upgrade, they said the engine misfire was due to low voltage. They cleared the codes and sent me on my way. The engine misfired again and the check engine light came back on.
I still have warranty on my vehicle. They told me they could not check all the spark plugs because the engine misfire was due to low voltage and not current so it wouldn't be covered under warranty. Should this be covered under warranty or is that BS? I had a comma2 dash cam plugged into the obd port and my rep said the low voltage misfires are because of that. Never had problems with this device before and I don't think that's the issue. He said if I want them to check all sparks, I will have to pay for man hours and it would take them 6 hours??
How should I proceed? Should I ditch the dealership and have some other place take a look at it? Does anyone know what might be the issue? I am using stock NGK sparks.
Thanks!

