Last winter, I drove a 2013 Ultimate and asked about individual tire pressure readings, remote start and hard drive storage for music. He didn't have a clue. Fast forward a month to a dealer in New York state. He had a new 2012 on the floor and offered it to me for 45K, and I think there was room to negotiate. This dealer is over 100 miles from my home, but he still told me that he would provide concierge service. Seemed to good to be true, so I called the Equus line. My question: Was the selling dealer obligated to provide the above service? Answer was no. 2nd question: Was a nearer dealer (40 miles) obligated? Answer was no. Third question: As a matter of corporate police, was any dealer required to offer this service and if so, how close must I be. Answer: There is no corporate policy! Where do they get these guys? In my original post, I asked about a pc download of the manual in an effort to find one place with answers to my questions. I'm currently driving a
Cadillac CTS premium wagon, but need something with more room and comfort for long trips. Its a toss up between the Equus and a the
Cadillac XTSV right now. The Equus would win hands down if the dealer experience was more consistent.
