G70-2018 or 2019?

[larrymg1]

Does anyone know whether it will be classified as a 2018 or 2019 model?

It is very relevant to the dealership relationship. If it is a 2019 Genesis, Hyundai dealers will not be able to sell or service as a non-Genesis dealer.
Additionally, my state of South Carolina as of now is not even being considered for a Genesis dealership anywhere in the "entire" state. Ridiculous!

My 2015 Genesis lease is up on 04/28/18. If there is no Genesis dealer locally I will have to think through my next lease/purchase carefully.

I love my Genesis and want very much to consider a new 2018 G80 Sport or G70. May not be feasible.

 

[GarnetTy1473]

It'll be a 2019 as far as I know, and only Genesis dealers are going to be able to sell them. They sent out letters this week to dealers letting them know if they are going to remain a Genesis dealer or not, so I imagine those that don't get the franchise will start dropping off over the next few months.

 

[larrymg1]

It'll be a 2019 as far as I know, and only Genesis dealers are going to be able to sell them. They sent out letters this week to dealers letting them know if they are going to remain a Genesis dealer or not, so I imagine those that don't get the franchise will start dropping off over the next few months.

Thanks. My local Hyundai dealer in Columbia SC advises that there will be 21 states including SC that will not get a single franchise. This is beyond ridiculous.
The dealer, also, advised that they will not be able to provide the Genesis service package. That means if I want a new G70 I would have to travel 100 miles to purchase and unknown if dealer will PU/deliver for servicing.
I love these cars. But, Genesis is trying very hard to literally drive me into hands of another brand. Shameful.

 

[EdP]

Thanks. My local Hyundai dealer in Columbia SC advises that there will be 21 states including SC that will not get a single franchise. This is beyond ridiculous.
The dealer, also, advised that they will not be able to provide the Genesis service package. That means if I want a new G70 I would have to travel 100 miles to purchase and unknown if dealer will PU/deliver for servicing.

Seems as though they should take a bit more time and phase in stand alone dealers. Big cities may be able to support them but the sales in some areas cannot yet. You need dealers to make the sales, but you need the sales to support a dealer. SC may not be able to support a full dealership but with the help of a Hyundai dealer or two you have the coverage and sales. Give the stand alones an exclusive area, of course. .

 

[Mark_888]

Seems as though they should take a bit more time and phase in stand alone dealers. Big cities may be able to support them but the sales in some areas cannot yet. You need dealers to make the sales, but you need the sales to support a dealer. SC may not be able to support a full dealership but with the help of a Hyundai dealer or two you have the coverage and sales. Give the stand alones an exclusive area, of course. .

I think that Genesis Motors USA has decided that existing Hyundai dealerships cannot provide the level and quality of service they need to promote the brand as a luxury car. Anyone reading this forum should have some understanding as to why they have concluded that, and the longer this situation continues, the more the Genesis brand will be permanently tainted.

The plan is to have only 100 Genesis Motors dealers in the USA for awhile. Initially, only a some of the 100 will standalone, and the others will be run out of existing Hyundai dealerships (as they are now), but almost all them with at least some kind of separate showing area, etc, until they have time to construct a separate dealership (maybe allow them one year or so to open the separate dealership).

When, or if, they expect to expand the number of Genesis Motors USA dealerships beyond 100, is anyone's guess, but I assume there will some increase in the number over time if sales are going well. Normally, dealership start up costs are funded by independent investors (not the manufacturer or distributor), but in this case Genesis Motors USA "may" be providing a lot of financial assistance, and it "may" be that Genesis USA only has so much budget to go around, and that maybe one reason why the intial number will be 100 (but this is speculation on my part).

 

[larrymg1]

Not sure I agree with your premise. South Carolina has multiple Hyundai dealers in both Columbia (1 mil pop.) and Charleston (700k pop.) which are metropolitan markets as well as 7 other dealerships in medium markets. Not exactly jerk water cities. My Hyundai dealer in Columbia is part of a dealership group with 5 different manufacturers represented and strong volume. The dealer has entertained ownership in a stand alone Genesis store and as of this date has been rejected. IMO, Genesis is being short sighted and self defeating. They want to make a big splash in the US (huge advertising/promotional budget, Super Bowl) but are unwilling to provide inventory through new stand alone desirous dealerships that allow for convenient viewing, evaluation, test drives, lease/purchase, and service by prospective customers. Not my idea of an effective marketing/sales strategy.

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I think that Genesis Motors USA has decided that existing Hyundai dealerships cannot provide the level and quality of service they need to promote the brand as a luxury car. Anyone reading this forum should have some understanding as to why they have concluded that, and the longer this situation continues, the more the Genesis brand will be permanently tainted.

The plan is to have only 100 Genesis Motors dealers in the USA for awhile. Initially, only a some of the 100 will standalone, and the others will be run out of existing Hyundai dealerships (as they are now), but almost all them with at least some kind of separate showing area, etc, until they have time to construct a separate dealership (maybe allow them one year or so to open the separate dealership).

When, or if, they expect to expand the number of Genesis Motors USA dealerships beyond 100, is anyone's guess, but I assume there will some increase in the number over time if sales are going well. Normally, dealership start up costs are funded by independent investors (not the manufacturer or distributor), but in this case Genesis Motors USA "may" be providing a lot of financial assistance, and it "may" be that Genesis USA only has so much budget to go around, and that maybe one reason why the intial number will be 100 (but this is speculation on my part).

Concur on need for stand alone, brand identity. However, when you have a large dealership group that has sought to provide that stand alone product and is rejected it makes me question the rational.

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It'll be a 2019 as far as I know, and only Genesis dealers are going to be able to sell them. They sent out letters this week to dealers letting them know if they are going to remain a Genesis dealer or not, so I imagine those that don't get the franchise will start dropping off over the next few months.

Curious, has a dealer in metro Indianapolis been granted a dealership?

 

[Blue Train]

My local Hyundai dealer in Columbia SC advises that there will be 21 states including SC that will not get a single franchise.

My nearest Hyundai dealer is about two miles away, and looking at them from the outside I doubt they're going to make the cut. We do have a Genesis-branded dealer already, but it's about 45 minutes away. I'm a little surprised at this since it's a rather small metro area (way smaller than Columbia, SC), and it's about 30 minutes north of the city area where the other luxury brands are. They're already advertising free "valet" service for three years, but I don't think I want unknown dealership employees driving my vehicle that much.

If I bought one of these I'd have to change how I typically approach a service appointment, which is to drop the car off in the morning and get a fifteen minute shuttle ride to and from my workplace.

 

[Mark_888]

We do have a Genesis-branded dealer already, but it's about 45 minutes away. I'm a little surprised at this since it's a rather small metro area (way smaller than Columbia, SC), and it's about 30 minutes north of the city area where the other luxury brands are. They're already advertising free "valet" service for three years, but I don't think I want unknown dealership employees driving my vehicle that much.

Just because they currently have a Genesis Motors sign and special selling area at a Hyundai dealer does not mean they are making the cut of 100 Genesis dealers going forward. Or are you saying that the Genesis Motors branded dealer is completely standalone, and completely separate from a Hyundai dealership?

My understanding is that any 2017-2018 Genesis Motors models will continue to be sold and serviced at Hyundai dealers (at least those who have sold them up to now). It is only starting with the 2019 model year that Genesis Motors vehicles will only be sold at the "100" dealers. These 100 dealers will in some cases be able to operate out of an existing Hyundai dealership, but must move to a completely separate Genesis Motors dealership in a reasonable amount of time.

 

[g70]

I haven't experienced the Hyundai salesmanship, but so far my experience with Genesis salespeople here in Canada has been marvelous. I assume they have an excellent training program- they would not just bring people straight over from hyundai without major customer service training.

As far as I understood it the G70 as it currently stands is officially a 2019 model.

 

[larrymg1]

Just because they currently have a Genesis Motors sign and special selling area at a Hyundai dealer does not mean they are making the cut of 100 Genesis dealers going forward. Or are you saying that the Genesis Motors branded dealer is completely standalone, and completely separate from a Hyundai dealership?

My understanding is that any 2017-2018 Genesis Motors models will continue to be sold and serviced at Hyundai dealers (at least those who have sold them up to now). It is only starting with the 2019 model year that Genesis Motors vehicles will only be sold at the "100" dealers. These 100 dealers will in some cases be able to operate out of an existing Hyundai dealership, but must move to a completely separate Genesis Motors dealership in a reasonable amount of time.

Your understanding is correct based on information from my dealership. However, the "starting only" with the 2019 model year for sales/service is approx. 2 months away with the introduction of the G70.
As to "Blue Train" comments, I would really be disappointed if Genesis approved a dealership in Maine with a total population over just over 1 mil and the largest metro area of Portland with 500k pop. Nothing against Maine.

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[Mark_888]

I would really be disappointed if Genesis approved a dealership in Maine with a total population over just over 1 mil and the largest metro area of Portland with 500k pop. Nothing against Maine.

As I posted above, I think he is basing that on the fact that they now have a Genesis sign at the Hyundai dealership. But that does not mean they will get a Genesis Motors dealership.

The top 10 metro areas probably will get at least two Genesis dealers, so a lot states will get zero.

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I haven't experienced the Hyundai salesmanship, but so far my experience with Genesis salespeople here in Canada has been marvelous. I assume they have an excellent training program- they would not just bring people straight over from hyundai without major customer service training.

As far as I understood it the G70 as it currently stands is officially a 2019 model.

This discussion about only 100 dealers selling the 2019+ models is about Genesis Motors USA. Things may be different in Canada for a whole bunch of reasons.

 

[GarnetTy1473]

Curious, has a dealer in metro Indianapolis been granted a dealership?

Yes, we have. And we're going to be the only dealer in the state from what I've been told.

 

[devellis]

The quality of the dealership experience is important to a luxury brand.

Last week, my brother and I went to a couple of dealerships looking for a mini-van for my brother's son. We hit a Toyota and a Honda dealership.

Man, what a contrast to the Lincoln and Infiniti dealerships that I've been to previously. The Toyota (especially) and Honda dealerships seemed decidedly low-scale by comparison. At the Toyota dealership, for example, every car had a $2000 "protection Package" that essentially was a coat of wax on the exterior and some kind of protectant on the interior. Seeing that sort of thing on the window sticker was an immediate turn-off for me. Yes, you could negotiate at least some of that $2000 cost away, but its mere presence tells the customer that they're trying to gouge you for every dime they can get. You could all but smell the snake oil.

However Genesis resolves its dealership issues, it needs to have a system that presents the cars in a favorable light. I'd forgotten how crummy the experience can be at run-of-the-mill auto dealers and that sort of vibe would instantly send me packing when shopping for a car in the class the G70 aspires to. If existing Hyundai dealerships get the nod to sell Genesis, they'll have to up their game or customers will walk away. Unfortunately, the alternative of all-new, dedicated Genesis dealerships will take a long time before it has an adequate presence. And in the meantime, a lot of other luxury car dealerships are up and running with all the amenities and service features that buyers expect in this segment. Genesis has its work cut out.

 

[GV70GUY]

The quality of the dealership experience is important to a luxury brand.

Last week, my brother and I went to a couple of dealerships looking for a mini-van for my brother's son. We hit a Toyota and a Honda dealership.

Man, what a contrast to the Lincoln and Infiniti dealerships that I've been to previously. The Toyota (especially) and Honda dealerships seemed decidedly low-scale by comparison. At the Toyota dealership, for example, every car had a $2000 "protection Package" that essentially was a coat of wax on the exterior and some kind of protectant on the interior. Seeing that sort of thing on the window sticker was an immediate turn-off for me. Yes, you could negotiate at least some of that $2000 cost away, but its mere presence tells the customer that they're trying to gouge you for every dime they can get. You could all but smell the snake oil.

However Genesis resolves its dealership issues, it needs to have a system that presents the cars in a favorable light. I'd forgotten how crummy the experience can be at run-of-the-mill auto dealers and that sort of vibe would instantly send me packing when shopping for a car in the class the G70 aspires to. If existing Hyundai dealerships get the nod to sell Genesis, they'll have to up their game or customers will walk away. Unfortunately, the alternative of all-new, dedicated Genesis dealerships will take a long time before it has an adequate presence. And in the meantime, a lot of other luxury car dealerships are up and running with all the amenities and service features that buyers expect in this segment. Genesis has its work cut out.

I will bet that none of the Toyota cars actually had the protection done yet. They figured if the customer goes for it they'll just do it at prep time. If the customer is smart enough and refuses it then they will just reduce the price and maybe make you think you got something for free.

When I bought my wife's Honda Fit they had this decal on the side that said VTECH and an added cost to the sticker price of like $200. I'm thinking they adding something to the motor. When I asked and they told me it was just the sticker I started to laugh and told them there was no way I was paying that. I got the car and they left the sticker on. Always a sucker.....

Like doc fees when I was looking at one Hyundai dealership for my Genesis they wanted $500 for doc fees. I left......

 

[PMCErnie]

The word SNAFU comes to mind. Hyundai and Genesis Motors have a mailing address.

http://www.hyundaimotorgroup.com/Location.hub

 

[Blue Train]

Just because they currently have a Genesis Motors sign and special selling area at a Hyundai dealer does not mean they are making the cut of 100 Genesis dealers going forward. Or are you saying that the Genesis Motors branded dealer is completely standalone, and completely separate from a Hyundai dealership?

The dealer I am talking about is not a stand-alone, but it is new Hyundai dealer in the past year or so: https://www.billdodgegenesis.com

On the "find a dealer" tool on the Genesis site, it has a pin with a different color than the Hyundai dealers, but it looks like that's similar to other integrated locations. It does seem silly for them to be a Genesis dealer for a year or two only.

If there are truly going to be 100 national dealers, good luck to this brand...

 

[Mark_888]

The dealer I am talking about is not a stand-alone, but it is new Hyundai dealer in the past year or so: https://www.billdodgegenesis.com

On the "find a dealer" tool on the Genesis site, it has a pin with a different color than the Hyundai dealers, but it looks like that's similar to other integrated locations. It does seem silly for them to be a Genesis dealer for a year or two only.

If there are truly going to be 100 national dealers, good luck to this brand...

When I used that site to check Atlanta metro area, there are 9 dealers with the name Genesis in them and with brown pins, and 5 other dealers that just say Hyundai with black pins. I don't think it means anything.

The dealers with black pins only sell the G80 (not G90) according to the Genesis website.

 

[EdP]

If there are truly going to be 100 national dealers, good luck to this brand...

That is why earlier I thought it would be good in some areas to have a Hyundai/Genesis dealer. I'm not going to travel 150+ miles to buy a car and make 300 mile round trips for simple service or a minor warranty repair.

I understand the idea of a good dealer experience with a luxury brand but that exclusivity is shutting out potential buyers in more rural areas. not for lack of interest and money, just distance. The first 100 will be situated where the sales are highest. Perhaps the second tier will be a group of present Hyundai/Genesis dealers that will become Genesis dealers in x years. They would have to be held to a higher standard and would be at least some minimal distance to the newly anointed Genesis dealers. I'm sure the marketing department has pins on a map and knows where the sales are and the potential.

In a few months the speculation will be over.

 

[Mcc]

That is why earlier I thought it would be good in some areas to have a Hyundai/Genesis dealer. I'm not going to travel 150+ miles to buy a car and make 300 mile round trips for simple service or a minor warranty repair.

I understand the idea of a good dealer experience with a luxury brand but that exclusivity is shutting out potential buyers in more rural areas. not for lack of interest and money, just distance. The first 100 will be situated where the sales are highest. Perhaps the second tier will be a group of present Hyundai/Genesis dealers that will become Genesis dealers in x years. They would have to be held to a higher standard and would be at least some minimal distance to the newly anointed Genesis dealers. I'm sure the marketing department has pins on a map and knows where the sales are and the potential.

In a few months the speculation will be over.

I think they are either going to make a go of it with 100 dealers or flame out trying but they are not going to do it half way just for extra sales and risk a lousy customer experience and damage to the brand. Because those who have a bad dealer experience are the ones that will complain the loudest.

 

[Mark_888]

I think there is more to having only 100 dealers than most are considering. Given that they want separate dealerships (like every other luxury brand has) there are only so many people/companies willing to invest in a new dealership right now. I don't have any exact numbers, but I would guess it takes at least $5 million to start a dealership. As everyone knows, in the USA retail automobile dealers are separate companies from the manufacturer/distributor.