G70-2018 or 2019?

[devellis]

Is it even possible to buy American? The sticker does give you the percentage of US made parts and I bet it has trended down over the years. Is it better to buy a US brand made mostly in a foreign country or a foreign brand made in the USA? I bought a lot of GM cars for years until they screwed my. Now I buy products based on what is best for me. Recently, that is Korean made.

In many cases, the perception is more important than the reality. Some buyers will want a car from a traditional American car company and may never realize that what they have is essentially a re-badged import. And, conversely, a car from a traditionally foreign car maker that is made wholly in the USA may still be perceived as a "foreign car."


As for where Genesis sells its cars, I do want a high-quality buying and after-purchase experience. I think it should be possible to provide that at a Hyundai dealership if things are done right. A separate display area and perhaps even a separate sales force would help. If the latter is impractical, then there may be a set of criteria for a "regular" Hyundai salesperson to qualify for selling Genesis cars. I've certainly had the experience of walking into other types of retailers (e.g., guitar shops), talking briefly to a sales person, who then referred me to someone else who was better qualified to assist me with a particular product. Some dealerships already have what is essentially a greeter who asks a few questions and then calls a sales person to assist that customer. That model is entirely workable. If there isn't an available sales person right then, the greeter can offer the po9tential customer a comfortable place to wait, some brochures to look over, a beverage, etc., until a sales rep is free.

On the other hand, if you walk into a dealership looking for a Genesis only to be greeted by some slovenly bozo who's sweating like a pig and reeks of cigarette smoke who puts his arm around you and starts telling you, "Hey, I'll work with you. Let's get you in a new car today," (as I recently experienced at a Toyota dealership), people are going to be turned off and will regret having set foot in the place. The combined Genesis/Hyundai model is viable, at least as an interim step. But it needs to be handled properly or it will tarnish the reputation Genesis is trying to build.

 

[EdP]

As for where Genesis sells its cars, I do want a high-quality buying and after-purchase experience. I think it should be possible to provide that at a Hyundai dealership if things are done right. A separate display area and perhaps even a separate sales force would help. If the latter is impractical, then there may be a set of criteria for a "regular" Hyundai salesperson to qualify for selling Genesis cars.

The combined Genesis/Hyundai model is viable, at least as an interim step. But it needs to be handled properly or it will tarnish the reputation Genesis is trying to build.

The dealership where I bought mine (M J Sullivan) has about 5 brands and you walk through the Chevy showroom to get to the finance office. They have 2 salespeople for Genesis. They have been trained by Genesis too, it seems. I was dressed in a T shirt with a stain and shorts, but he was wearing a spiffy suit and nice tie as you'd expect for a luxury brand. I have to wonder if I'd have gotten the same reception if he did not see what I drove up in as I was dressed more like a guy looking for a used Elantra. He took my money though.

 

[Mcc]

The combined Genesis/Hyundai model is viable, at least as an interim step. But it needs to be handled properly or it will tarnish the reputation Genesis is trying to build.

The key here are the cautionary words “needs to be handled properly” . That is easier said than done and in fact may be impossible to do it fast enough so as not to ruin the Genesis fledgling reputation before it is solidified. Once it is blemished it by a few dealers who choose not to or can not follow the Genesis “rules” the rules, it is very hard to undo. The word gets out and it gets repeated over and over. I think that this forum is proof of that. So I can see that it is just more controllable to start off with a limited number of separate dealers. It is a strategy that will get Genesis the reputation it is looking for and with less compromises. But yes I realize it is at the expense of many dealers (who will be compensated).

 

[GV70GUY]

What's really sad here is the overall quality of service in the US continues to drop over the years. It really shouldn't matter if the car we are buying is $15K or $100K. For many folks $15K is lot of money for them, should they not be treated with respect and courtesy? We talk like well it's a cheap car so we should and expect to be treated badly. However let me spend a ton of money so you have to force yourself to treat me with respect because your boss says you have to. Pretty sad....

We fly first class and coach on the same airplane so we all get the same ride and arrive at the same time. However first class pays 10 times more so they can get free booze and a bigger seat and a little more attention.

I agree the combined Genesis/Hyundai model is viable, where I bought my G80 it was combined and the experience was good but no red carpets.

- - - Updated - - -

I'm not so sure that is always the case. I know of a couple of small dealers that sell a lot of Corvettes and have a good reputation for servicing them. One has since gone out of business after the long time owner retired and is now a used car business with the same mechanics and many Corvette owners go there for service. Of course, Corvette owners are a small segment of the car buyers and more likely to hear of the better dealers and seek them out.

If I came across that way I didn't mean it was always the case. I agree there some really good Corvette dealers out there but those are offset by the many bad ones as well.

"Corvette owners are a small segment of the car buyers and more likely to hear of the better dealers and seek them out."

Very true that's why forums like these are so important so as to avoid the bad ones day one but unfortunately only a small percentage of Corvettes owners as here use forums or do the research.

 

[PMCErnie]

Sure, go ahead a create your own reality, if it works for you. We all read the recent reviews comparing the G90 with the Lincoln Continental. Not to mention that the new Lincoln Navigator is selling very well in the Escalade, Rover, etc. luxury market. Yes, Lincoln is a luxury market competitor, as remains Cadillac. My local combo Lincoln/Ford dealer work well-enough and Richmond, VA is hardly a plow town.

By the way, there remains a lot of BUY AMERICAN sentiment out there. Not everybody wants a vehicle from across the waves. I've driven the Conti and liked it, except for the dim instrument cluster.

My major point, though, is that there is no need for standalone Genesis dealerships when good quality service can be delivered at combo Hyundai/Genesis dealerships. Shame on them if they don't realize that fact.

I should also mention that my local Cadillac dealer is also a Subaru dealer, although the buildings look different from the outside.

 

[larrymg1]

A brief history lesson on the Genesis brand:
"In the beginning ... many dealers helped establish Genesis
April 30, 2018 @ 12:01 am"
In the beginning ... many dealers helped establish Genesis