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G80 3.3T Synthetic oil???

duhmel

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Just had my 3.3T G80 in for my first 'complimentary' oil change and the service advisor insisted on using regular, not synthetic oil. I showed him the owner's manual which call for ACEA A5 oil which I believe is synthetic oil. The service tech barely unserstood what I was talking about (it was a Hyundai dealer) but put in the synthetic instead of arguing with me. Is ACEA A5 synthetic? Anybody else have this issue when having the free oil change?
 
Just had my 3.3T G80 in for my first 'complimentary' oil change and the service advisor insisted on using regular, not synthetic oil. I showed him the owner's manual which call for ACEA A5 oil which I believe is synthetic oil. The service tech barely unserstood what I was talking about (it was a Hyundai dealer) but put in the synthetic instead of arguing with me. Is ACEA A5 synthetic? Anybody else have this issue when having the free oil change?
ACEA A5 is a specification. The spec meets the requirements for a low viscosity oil in a high performance engine. To my limited knowledge all the ones on the market are synthetic but if a mineral oil meets it then you are OK.

Most service advisers are great, but some are a step up from the bagger at the supermarket.

I've used two different dealers that used Mobil 1 so it was not an issue for me. Good thing you were on top of it.
 
Dealers just don't care, went through this my dealer. I do my own because they have not a clue of required oil specs. They pour in what ever they get cheapest and the bet is that you will no longer have the car by the time engine damage appears(10/100k warranty no longer applies) the next owners pays for repairs out of pocket.
 
Dealers just don't care, went through this my dealer. I do my own because they have not a clue of required oil specs. They pour in what ever they get cheapest and the bet is that you will no longer have the car by the time engine damage appears(10/100k warranty no longer applies) the next owners pays for repairs out of pocket.
Perhaps you should preface your remakes with "some" I've used three dealers in three different states. Two used Mobil 1. the other used a Castrol blend that meets specs. Nice part for me was, I didn't have to crawl under the car to drain the old oil.
 
Perhaps, I may be a little bitter yet, they showed me the STP oil they use, and said "its synthetic" I said it doesn't meet ACEA-A5 spec......They said again with a shoulder shrug "its synthetic"...........I do my own.
 
Perhaps, I may be a little bitter yet, they showed me the STP oil they use, and said "its synthetic" I said it doesn't meet ACEA-A5 spec......They said again with a shoulder shrug "its synthetic"...........I do my own.
STP should be more specific if it does meet ACEA A5 Good chance it does but nothing specified. The service manager should know better too. ACEA is a European spec and oil companies may have to pay to use the designation or testing. Association des Constructeurs Europeens d'Automobiles The A is for gas engines.

STP states:
TAKE NOTE!
Meets or exceeds the requirements of ILSAC GF-5, API SN and all previous API standards. Available in 5W-20, 5W-30 and 10W-30 grades.
 
Perhaps you should preface your remakes with "some" I've used three dealers in three different states. Two used Mobil 1. the other used a Castrol blend that meets specs. Nice part for me was, I didn't have to crawl under the car to drain the old oil.
STP should be more specific if it does meet ACEA A5 Good chance it does but nothing specified. The service manager should know better too. ACEA is a European spec and oil companies may have to pay to use the designation or testing. Association des Constructeurs Europeens d'Automobiles The A is for gas engines.

STP states:
TAKE NOTE!
Meets or exceeds the requirements of ILSAC GF-5, API SN and all previous API standards. Available in 5W-20, 5W-30 and 10W-30 grades.

I read the bottle he showed me, I took NOTE, doesn't meet spec, he doesn't care.
 
I'm with @Acpantera. At least here in S Florida dealers use whatever oil they have in hand, the cheapest the better. I don’t care because I always lease my cars but if I were going to keep my car more than 3 years I will buy the best synthetic oil and give it to them when doing the oil change or better than that I would do my own schedule for oil changes.
 
I read the bottle he showed me, I took NOTE, doesn't meet spec, he doesn't care.
I contacted Casrtol for an oil that meets the A/5 specification,
Here is the reply:
Thank you for contacting Castrol North America.

Castrol always recommends following the guidelines of the original engine manufacturer for the recommended grade and API specific to your application. This information can be found in the vehicles owner’s manual or by contacting the manufacturer directly.

When deciding on a formulation, you need to take into consideration factors such as, what type of conditions do you drive in? What kind of protection are you looking for? What is the manufacturer recommending?

According to Castrol’s lubrication guide recommended for a 2018 Genesis G80 3.8L 6-cyl is 5W-30 motor oil.

Effective 2018, ACEA A5/B5 is currently met by the following Castrol products:
  • Castrol EDGE 5W-30 U.S.
  • Castrol EDGE Extended Performance 5W-30
  • Castrol EDGE High Mileage 5W-30
  • Castrol EDGE Professional 5W-30

Please note that in the case of ACEA A5/B5, a change in formulation will not always coincide with a bottle label change due to inventory or other reasons. Any of the above listed Castrol EDGE motor oils may be used in your vehicle with confidence.

Thank you again for contacting Castrol. We value your patronage!

Castrol Consumer Relations
 
I contacted Casrtol for an oil that meets the A/5 specification,
Here is the reply:
Thank you for contacting Castrol North America.

Castrol always recommends following the guidelines of the original engine manufacturer for the recommended grade and API specific to your application. This information can be found in the vehicles owner’s manual or by contacting the manufacturer directly.

When deciding on a formulation, you need to take into consideration factors such as, what type of conditions do you drive in? What kind of protection are you looking for? What is the manufacturer recommending?

According to Castrol’s lubrication guide recommended for a 2018 Genesis G80 3.8L 6-cyl is 5W-30 motor oil.

Effective 2018, ACEA A5/B5 is currently met by the following Castrol products:
  • Castrol EDGE 5W-30 U.S.
  • Castrol EDGE Extended Performance 5W-30
  • Castrol EDGE High Mileage 5W-30
  • Castrol EDGE Professional 5W-30

Please note that in the case of ACEA A5/B5, a change in formulation will not always coincide with a bottle label change due to inventory or other reasons. Any of the above listed Castrol EDGE motor oils may be used in your vehicle with confidence.

Thank you again for contacting Castrol. We value your patronage!

Castrol Consumer Relations
This is weird, on the Castrol USA webpage none of those oils say they meet ACEA A5/B5. I wonder if due to "inventory reasons" they have no web designers for updating their system? ;)
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I see the the same thing. A1/B1 only - see attached sample print screen.

It does meet the ILSAC spec, though.
 

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Their regular Platinum (not Ultra) appears to meet it as well.
 
I had a thought about my first oil change.

The Genesis Connected Services website shows no service has been done on my car. Per the sticker in the driver's side door frame, it was built in Feb 2019. So, is it safe to assume the oil is that old? If so, in Feb 2020 it'll be a year old, but only with a couple thousand miles on it.

This meets the one year / 7,500 mile non-severe schedule, but point being, I should not wait six months (or a year) after I bought the car...

This is something we should all consider regarding the first oil change.
 
I had a thought about my first oil change.

The Genesis Connected Services website shows no service has been done on my car. Per the sticker in the driver's side door frame, it was built in Feb 2019. So, is it safe to assume the oil is that old? If so, in Feb 2020 it'll be a year old, but only with a couple thousand miles on it.

This meets the one year / 7,500 mile non-severe schedule, but point being, I should not wait six months (or a year) after I bought the car...

This is something we should all consider regarding the first oil change.
That a very good point! Never thought of that!
 
Me neither. First oil change should be done based on manufacturing date and not the date of possession of the car. It makes sense.
What happens with that oil that has maybe 50 miles on it? Sort of like putting a "use by" date on the can of oil in the store. I understand your theory but I'd like to see an oil test before drawing any conclusions.
 
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I would say the first interval can end up being more based on time, than miles. It's really no different than a car that's bought and driven very little. Our cars have a one year / 7,500 interval, just need to be aware of when the car was made. This would have a much bigger impact on cars with a six month interval. My car had about 75 miles on it at delivery, I doubt the oil contained much contaminant.
 
How many quarts on the 3.3T and 5.0? I rarely go above 5K miles on turbo engines, since they're harder on oil than NA. And always full synthetic, meaning a group-III oil (not truly fully synthetic), like Mobil1. Changed at 5K it's as good as any much more expensive group-V full synthetic, so no need to spend more than M1 (or similar), which is quite cheap at Walmart. If I buy a G80, don't plan to ever use the included maintenance :).
 

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