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Genesis App - Car Finder

1 mile limit would suck! I don't think there is a limit in Canada. I love it as a spouse creep. :)
 
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I am actually ecstatic about that. Might even justify the cost (along with the other features) of keeping connected services after 3 years.
 
I updated app and tried locator and it said my location was the condo next door, about 25 feet away. Mighty good. Within error for sure.
Does anyone know if it uses cell or GPS? My car is in the garage and cannot be found. Cell connection for Send To Car works
 
I've wondered the same, my car is in the garage about 2,500 miles away right now and it worked.
 
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I've wondered the same, my car is in the garage about 2,500 miles away right now and it worked.
Just tried it again hours later and get the same message:
Our apologies! The server is busy or taking longer than normal etc.

Just when I was getting happy with the app again, yesterday it failed on two remote starts. One message was they were doing maintenance on the server. So for two days I'm 0-5
 
Just tried it again hours later and get the same message:
Our apologies! The server is busy or taking longer than normal etc.

Just when I was getting happy with the app again, yesterday it failed on two remote starts. One message was they were doing maintenance on the server. So for two days I'm 0-5
I don’t think It’s not going to locate the way you are doing it
Try this: (assuming you have an iPhone)
press map
  1. Press the car icon on the bottom right
    press the car on the map. Note the time updated at the top of the map is wrong
  2. press the up arrow (^) above vehicle location
  3. press clear location
  4. now when you Press the car icon on the bottom right it asks for your pin
  5. Enter your pin
  6. It will find your car. Note that the last updated time is now correct.
That is a lot of work! They can’t have meant it to be this way

I don’t get the server error so no idea why your Vehicle Status fails. Maybe no cellular signal at the car?
Just try both functions and they work from my. iPhone.
 
I don’t think It’s not going to locate the way you are doing it
Try this: (assuming you have an iPhone)
press map
  1. Press the car icon on the bottom right
    press the car on the map. Note the time updated at the top of the map is wrong
  2. press the up arrow (^) above vehicle location
  3. press clear location
  4. now when you Press the car icon on the bottom right it asks for your pin
  5. Enter your pin
  6. It will find your car. Note that the last updated time is now correct.
That is a lot of work! They can’t have meant it to be this way

I don’t get the server error so no idea why your Vehicle Status fails. Maybe no cellular signal at the car?
Just try both functions and they work from my. iPhone.
Nothing is working. Car is outside. Cannot lock doors, cannot update status, cannot start. Just when I thought things were getting better they turned to crap for 3 days now.

They did send me an email though
Your request for Remote Door Lock on 12/14/2019 at 09:50 am EST was not processed. The feature is currently unavailable. Please try again later.
 
Nothing is working. Car is outside. Cannot lock doors, cannot update status, cannot start. Just when I thought things were getting better they turned to crap for 3 days now.

They did send me an email though
Your request for Remote Door Lock on 12/14/2019 at 09:50 am EST was not processed. The feature is currently unavailable. Please try again later.
Wipe data and cache from the app and try again. If it doesn't work, uninstall/install app.
 
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