Genny had 2 engine replacements

[unknown_owner]

My used Genny had 2 engine replacements

I just bought a used 2012 Hyundai Genesis 4.6. The car had a clear CarFax report and drove well during the test drive. Dealer didn't mention any issues with the car. I drove the car home to MD (100 miles from dealership) with no issue. When parked on my driveway with an incline, the car cut off. I could start it but it would cutoff again; it would happen 8 times before i gave up. Took it to the dealership and they have it now looking at it; its almost been 2 weeks. It stalled at the service bay door and service reps saw that. I found out from my local Hyundai dealership that the car has had 2 new engine replacements under warranty in the past 5 months: Dec 2015 & Mar 2016 . Dealership is still perplexed as to what is wrong with the car. They have been working with Hyundai tech support. So far they have replaced the CVVT and plan on replacing some other parts this Friday. I was given a loaner, but not a genesis loaner. It's still under warranty with only 36k miles

 

[Bill K]

Re: My used Genny had 2 engine replacements

Wouldn't the engine replacements show up on the Carfax report?????

 

[Mark_888]

Re: My used Genny had 2 engine replacements

Wouldn't the engine replacements show up on the Carfax report?????

Read this article from Consumer Reports:
http://www.consumerreports.org/cro/2012/12/don-t-rely-on-used-car-history-reports/index.htm

 

[dmitriylm]

If they're replacing multiple engines and the issue isn't resolved then maybe the engine isn't the problem? Were the prior replacements complete or just partial/component replacement?

 

[unknown_owner]

Wouldn't the engine replacements show up on the Carfax report?????

Not necessarily. The carfax report only stated "Vehicle serviced" from the Hyundai dealership that replaced the engine. After getting a MD state inspection done, they only listed the car as "Vehicle serviced" on the carfax report. Looks like there might be canned statements that they can choice from for carfax.

If they're replacing multiple engines and the issue isn't resolved then maybe the engine isn't the problem? Were the prior replacements complete or just partial/component replacement?

I can't honestly say, I'm far from a mechanic to know about engines. I think the issue now is not the same as the one that caused them to replace the engine, then again I could be wrong. Oh I found out it was a short block engine replacement.

 

[dmitriylm]

Not necessarily. The carfax report only stated "Vehicle serviced" from the Hyundai dealership that replaced the engine. After getting a MD state inspection done, they only listed the car as "Vehicle serviced" on the carfax report. Looks like there might be canned statements that they can choice from for carfax.



I can't honestly say, I'm far from a mechanic to know about engines. I think the issue now is not the same as the one that caused them to replace the engine, then again I could be wrong. Oh I found out it was a short block engine replacement.

They replaced two short blocks? Seems odd given that the 4.6 has generally been reliable over the years and a 2012 would have received one of the last production runs before they switched to the 5.0 so any issues would have been ironed out. It's hard to tell for sure but my guess is that they are diagnosing the wrong component or by only replacing the short block they are contaminating the completed assembly with your dirty top end. The car cutting out sounds like it could also be fuel system or electrical related.

 

[srobak]

Oh I found out it was a short block engine replacement.

If they did a short block replacement then that means all the electronics, sensors, fuel system, etc were swapped to the new engine. Along with the problem. It is obvious that the problem is in the ignition system and not the engine itself. There was another user last year who had similar issues with his G2... I do not remember how that one ended up. I will try to find the thread.

 

[srobak]

http://genesisowners.com/hyundai-genesis-forum/showthread.php?t=17146&page=3

 

[unknown_owner]

I haven't heard from the dealer all week so I decide to go in to see what's the latest going on with the car. The service rep was gone for the day and the weekend. Another rep looked in the computer and told me it looks like they are waiting on some parts that were ordered. Well I at least know the last parts that they were waiting on last Friday didn't work since they have ordered more parts. I get more info on what more parts are needed now. I will make the recommendation that a Hyundai service expert fly in to evaluate the car.

I at least traded in the old loaner I had (Kia Optima) and got a 2015 Camry. This dealership doesn't give out any Genesis as loaners. I flirt with the rental girl everytime I'm in there and she shows me all the keys of all the cars they have to loan that I can switch to; no Genesis.

 

[unknown_owner]

So the dealer has had my car for 2 months today. I went to speak to the service mgr to get and update. So they replaced one head and other one was fine per the machine shop they sent it to. After all the issues they had, they got it running and was doing test drives when they noticed an oil leak. Long story short it was in a spot where they couldn't reseal and I'm getting a new short block. So this car will have had 3 short block engines. So it will be a new short block and one new head; so 3/4 of a new engine. I can't complain cause I haven't been too inconvenienced driving around in a '15 Camry.

So I went to speak to the mgr today to see if they would install these 4 new tires and do an alignment for me. I needed these to pass state inspection. I asked "Can you do a favor for me?" and he was like anything. He said no problem to the tire installations and alignment cause I've been really patient with them and really nice about it. Win, win for me.

Might push my luck and see if they can detail the inside and outside of the car for me before they give it back to me. Can't hurt to try.

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[unknown_owner]

After almost 3 months I got my car back and it drives like a dream. I had them install 4 Continental ExtremeContact DWS 06 tires that I bought and the ride is real smooth. I'm going to monitor the fuel usage and check the oil consumption every week. Going to break in this new engine (short) nice and smooth.

 

[RickA1]

Damn what a story. Honestly something makes me think the problem was not in the block. As others said probably fuel/electronics. Hopefully they nailed it and hey, you have a new engine

 

[unknown_owner]

Well guess where I am today? Back at the dealership. After getting the car yesterday it sounded great. It drives great. But when I got home last night I left it running and got out the car and noticed engine noise. Not the ticking of the injectors, more of a clanking. I let it sit for a few hours, test drive it again. Same noise when I started it up and it was warmed up (it freaking summer now). Drove it, turned off, let it sit for 5 min, checked oil. A little above full, not bad. Filled up with 93 octane (was close to empty). Noise still persist. Came to dealership and tech who worked on my car thinks it's the lifters on the passenger side. It's being looked at now to see what it is. The saga continues...

The initial issue with the stalling is completely gone now. I think that issue was something not resetting or dropping down that was causing misfires. That was caused by a shitty engine installation by the previous dealership.

 

[qstarweb]

So two short blocks, a third one coming soon, all under warranty...by definition that's a lemon, and the short block engine replacements only show as "servicing" on the CarFax report...trade that sucker in for something...

Dean

 

[JeffGST]

I'm reading this and just shaking my head the whole way.

To think that a dealership would replace a short block and then shortly after, replace another one. Not once in the thread did you state what was wrong with the previous 2 short blocks in the first place. There are a lot of things that can cause a motor to stall. The majority of them are fuel and ignition related. But the one that's coming to my mind is main bearing and rod bearing damage. Why?

The dealership would only replace an entire bottom end for a stalling issue if there was bearing damage.

Main bearing damage comes from 1 main issue... Lubrication. If the dealership is just replacing the short block without addressing lubrication, then they are morons.

Do this. Bring a strong magnet with you the next time you go to the dealership. Ask them to remove the oil pan, and with you there inspect the main bearings. I bet you will be able to notice blueish color which represents overheating from lack of oil. With the magnet, run it across the oil pan and see if metal flakes collect underneath the magnet. That will confirm the lubrication issue. I hope they didn't use them same oil pump, and oil squirters on the new short block.

Bad lifters cause a ticking sound. Bad bearings cause more of a screeching, squealing sound.

 

[unknown_owner]

I'm legally bond so I can't say much, but the resolution was satisfactory to me. I no longer own a Hyundai Genesis, Hyundai Motors owns it now. Car loan will be payed in full and I get all that I put into the car (down payment plus all loan payments).

Picture shows what was to be done with the car from here on.

Will I get another Genesis, maybe in the future.

 

[fourthirteen]

Wow!
I guess the car was a PITA to own, but it looks like they are doing what they can to make it right.
Since you are legally bound (i assume that is what you meant to say), you must have gotten a lawyer involved and started putting the screws to them...i've never heard of a car company refunding all of a purchasers money that long after the sale. Good for you.
And thanks for the update.