Hot toggle control knob

[Lima-GV]

Fellow GV70 owners, I’ve noticed that the toggle control knob (used to navigate the infotainment menus) gets quite hot. Has anyone else experienced this? Do you think it could be a sign of a problem or potentially harmful in any way?

 

[enrique_7812x]

What model year? If you're referring to the rotary Controller/Touchpad in front of the rotary Gear Shift Knob, then no, I haven't noticed it getting hot in our 2022.

 

[Lima-GV]

What model year? If you're referring to the rotary Controller/Touchpad in front of the rotary Gear Shift Knob, then no, I haven't noticed it getting hot in our 2022.

Mine is a 2025 model, and yes, it is the rotary controller/touchpad. I drove a couple hundred miles today and noticed that at some point during the drive, this part became abnormally hot.

 

[enrique_7812x]

Mine is a 2025 model, and yes, it is the rotary controller/touchpad. I drove a couple hundred miles today and noticed that at some point during the drive, this part became abnormally hot.

I haven't noticed but definitely will check it out next time we're out and about.

 

[APS]

I have never noticed mine getting hot

 

[Lima-GV]

Forgot to update community on hot knob, so here is the latest. Despite dealer service stating initially that hot knob is not abnormal, the knob was replaced and it is not getting hot anymore. Some would think this issue is closed and done. Not at all! The tech who did the job scratched aluminum trim and all plastic parts on center console he could touch with his screwdriver. Now I am waiting for new parts to be installed. So, the saga is going on. I will keep all posted on development.

 

[Lima-GV]

Last update, I hope, on hot toggle control knob saga.

Couple of days ago I had my GV70 at the dealer for a “small” service. As you know already, the white toggle control knob was getting really hot, so I requested a repair. First visit: they “inspect” it and tell me Genesis declined the repair. I pushed back, and suddenly they can order the knob after all.
I come in, the knob gets replaced—and they absolutely butcher the plastic and aluminum trim around the center console. The service manager tells me the tech had to use a screwdriver because Genesis doesn’t provide plastic trim tools. I told him I don’t give a $$1t—fix it.
Their solution? Cannibalize another car on the lot to replace the plastic trim and order two aluminum pieces.
Fast-forward to last week: the aluminum parts finally arrive and they installed them. End of story? Of course not. The “new” aluminum trim has the wrong texture and doesn’t match the aluminum on any of the four doors.
Total time: about 3.5 months to fix damage the dealer created themselves. An absolute nightmare of incompetence.
If anyone’s curious, this dealer is in Glenview, IL. Oh—and yes, the car was washed beautifully, as you can see in the picture - They absolutely outdid themselves. Truly dealership-level excellence....and BTW, I had to wait there for 2 hours.
If you are local to the area, do yourself a favor: stay far away from these guys. I also posted this on the FB.

 

[enrique_7812x]

Reliability isn't great, and dealerships like yours providing piss-poor service aren't helping the brand.

Who Makes the Most Reliable New Cars? - Consumer Reports

Consumer Reports' latest car reliability survey ranks the brands, reveals how regions compare, and who makes the most reliable new cars.

www.consumerreports.org