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How to change the e-mail address displayed in the Genesis Connected Services?

finbarqs

New member
Joined
Dec 19, 2021
Messages
6
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Genesis Model Year
2022
Genesis Model Type
No Genesis Yet!
It's a small detail, but my sales messed up my e-mail address. Called Genesis support and they allowed me to register my car properly. However, the display shows the incorrect email address. Me, being a perfectionist, considers this an eye sore, and I wonder if there is a way to change it in the car? My app works and everything, but I just can't stand looking at an incorrect e-mail address.
 
If you have the Genesis app installed on your phone, open it and touch the four bars in the upper left. Go to the very bottom and touch your car, where it shows the number of miles on the odometer. When you touch there, it should bring up a screen that gives you the opportunity to change the email address for notifications, but doesn't appear to offer a way to change the account email address.

You may need to call Genesis connected services and open a support ticket.
 
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I guess that’s the account email, because contact is fine. I guess I’ll need to call genesis connected services!! It’s just annoying how my app uses the right email to login, but it displays the incorrect email.
 
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