Is it a proof of g70's trasmission malfunction or driver's fault?

[sungjoon]

It happened in November last year and Genesis USA finally dismissed my case without investing further since it was driver's fault. The vehicle was completely stopped (no slope at sight) and the brake light was off and the driver exit the car then it started moving reverse. If anyone had a similar issue or experience, please give us a logical explanation that it is not related any mechanical issue. I was really disappointed with the response from genesis USA.

 

[joegr]

100% driver's fault for not putting it in park. Why do you think otherwise? In reverse with no foot on the brake, it is going to move backwards!

More info if any of you missed it before:

2020 g70 / what happens if the driver side door is open in reverse mode when it is stopped.

Quick question. Does G70 automatically switch the shift to P from D OR R when the driver side door is open while it is in completely stopped condition?

genesisowners.com

 

[EdP]

It happened in November last year and Genesis USA finally dismissed my case without investing further since it was driver's fault. The vehicle was completely stopped (no slope at sight) and the brake light was off and the driver exit the car then it started moving reverse. If anyone had a similar issue or experience, please give us a logical explanation that it is not related any mechanical issue. I was really disappointed with the response from genesis USA.

Looks like driver fault to me. When you get out of the car is is supposed to be in PARK. If you had it on Auto Hold the brake light would be on.
Driver error. Shit happens. Move on.

 

[sungjoon]

100% driver's fault for not putting it in park. Why do you think otherwise? In reverse with no foot on the brake, it is going to move backwards!

More info if any of you missed it before:

2020 g70 / what happens if the driver side door is open in reverse mode when it is stopped.

Quick question. Does G70 automatically switch the shift to P from D OR R when the driver side door is open while it is in completely stopped condition?

genesisowners.com

Why do you think that I did not put it in park. The dealer and Genesis USA keep insisting that "driver accidently put it in reverse" to clse the case and now you are even telling me that way. My question was how come the vehicle did not not move after the break light was off if the vehicle was in R. The driver put it in P then exit the vehicle after she released break padel Then the vehicle started moving reverse. As you can see below, the video footage captured the break light. Do not judge anything else by yourself and leave me a comment if you can share logical answer how the vehicle did not move after break light was off if it was in R. That's why I suspect mafuction at that time. The driver clearly mentioned that she pressed P then exit the vehicle. Putting in R was the ideas from the dealer and Genesis USA.

100% driver's fault for not putting it in park. Why do you think otherwise? In reverse with no foot on the brake, it is going to move backwards!

More info if any of you missed it before:

2020 g70 / what happens if the driver side door is open in reverse mode when it is stopped.

Quick question. Does G70 automatically switch the shift to P from D OR R when the driver side door is open while it is in completely stopped condition?

genesisowners.com

 

[sungjoon]

Looks like driver fault to me. When you get out of the car is is supposed to be in PARK. If you had it on Auto Hold the brake light would be on.
Driver error. Shit happens. Move on.

We never use auto park and the driver did not put in R and exit. Leaving in R mode is the scenario from the dealer and Genesis USA. Take a look at the pic I attached shwing break light and share your knowledge to explain us. Thank you

 

[joegr]

My wife does not drive my car much, and her car has the normal shifter that you move all the way forward to park. Often when she does drive my car, she shifts it into neutral or reverse when she intends to put it into park. Fortunately, she does always look at the gear indicator, so she catches and corrects her mistake.

 

[sungjoon]

My wife does not drive my car much, and her car has the normal shifter that you move all the way forward to park. Often when she does drive my car, she shifts it into neutral or reverse when she intends to put it into park. Fortunately, she does always look at the gear indicator, so she catches and corrects her mistake.

First few drives I was even confused with r and p button but happened after six month of driving so she get use to hadle the new way of shifting. Video footage also showing rocking motion (when you engage to P and release the break the vehicle, vehicle move slightly back and forth) right after the break light was off then she exit the vehicle.

 

[sungjoon]

First few drives I was even confused with r and p button but happened after six month of driving so she get use to hadle the new way of shifting. Video footage also showing rocking motion (when you engage to P and release the break the vehicle, vehicle move slightly back and forth) right after the break light was off then she exit the vehicle.

Why do you think that I did not put it in park. The dealer and Genesis USA keep insisting that "driver accidently put it in reverse" to clse the case and now you are even telling me that way. My question was how come the vehicle did not not move after the break light was off if the vehicle was in R. The driver put it in P then exit the vehicle after she released break padel Then the vehicle started moving reverse. As you can see below, the video footage captured the break light. Do not judge anything else by yourself and leave me a comment if you can share logical answer how the vehicle did not move after break light was off if it was in R. That's why I suspect mafuction at that time. The driver clearly mentioned that she pressed P then exit the vehicle. Putting in R was the ideas from the dealer and Genesis USA.

 

[EdP]

We never use auto park and the driver did not put in R and exit. Leaving in R mode is the scenario from the dealer and Genesis USA. Take a look at the pic I attached shwing break light and share your knowledge to explain us. Thank you

In the orignal post you said: "and the brake light was off"

So, was it off or what it on? I never said anything about auto park, I said auto hold. Big difference.
Perhaps instead of hitting Park, she hit the Auto Hold button.

Given the flexibility of you story, I'm going with driver error.

 

[joegr]

I believe as I believe because it is by very far the most likely answer. The sort of malfunction that you suggest would leave clear evidence as soon as anyone else tried to drive the car after that. The only explanation I see for your version of events (at this time) is demon possession of the car. Sorry, but you asked.

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[ajwklajdskla1]

need to see longer version of this footage.
From the moment she drove into drive thru. I know when the car is on N with electronic brake system ON and driver side door is open, the system kicks in and automatically shifts to P and gives you warning but not sure while on P or R shift.
I have 19 3.3.

 

[Volfy]

Why do you think that I did not put it in park.

The driver clearly mentioned that she pressed P then exit the vehicle.

So, are you the driver? Or is this "she" somebody you know? Your mix of first-person and third-person pronouns is confusing.

Anyhow, not enough info to suspect anything other than the driver did not secure the car before exiting. I'm sure this is why Genesis concluded the way the did.

In a situation like that, most driver's first reaction would've been to jump back in the car - foot first - to stomp on the brake pedal. This driver dived head first instead. Not sure what she was trying to do... maybe physically stopping a 4000-lbs car from rolling?? That is a reaction of an inexperience driver, which is about the only sure evidence that video shows.

 

[sungjoon]

My wife was the driver and she got so scared to act properly on that emergency situation. Thank God she did not hurt. If there was a body injuries I would already had a big law suit, listen genesis. Imagine if this happened to your family member, you dont even think about it right?
I will share your emergency training ad ice with the people I know. Thank you driver safe.

 

[sungjoon]

So, are you the driver? Or is this "she" somebody you know? Your mix of first-person and third-person pronouns is confusing.

Anyhow, not enough info to suspect anything other than the driver did not secure the car before exiting. I'm sure this is why Genesis concluded the way the did.

In a situation like that, most driver's first reaction would've been to jump back in the car - foot first - to stomp on the brake pedal. This driver dived head first instead. Not sure what she was trying to do... maybe physically stopping a 4000-lbs car from rolling?? That is a reaction of an inexperience driver, which is about the only sure evidence that video shows.

She engaged to P and released break (as you can see the light in red circle) then exit. She released the break the vehicle is securely stopped then exit the vehicle. Your assumption is incorrect.

 

[joegr]

She engaged to P and released break (as you can see the light in red circle) then exit. She released the break the vehicle is securely stopped then exit the vehicle. Your assumption is incorrect.

I'm sure that you mean brake and not break. Anyway, I just don't see any proof at all of those actions.

A couple of things to note here. There is a hill hold feature that keeps the brakes engaged for a brief period after taking the foot off of the brake. Was this on a small incline/decline? Her exiting the car may would have decreased the car's weight, so that it might then start moving slightly uphill in reverse without pressing the gas pedal.

The things that you say are not impossible, just very nearly so. Extraordinary claims require extraordinary proof. Absent that, your version of events is not very credible. Of course, this is my opinion and I am not on your jury, so it doesn't really matter.

Also, consider this: False Memories Can Form Within Seconds, Study Finds

 

[ajwklajdskla1]

I just tried to open the driver side door while gear is on D on a slight hill/slope on my driveway to park, the door does open and gear shifts to P right away and of course car shaked a bit

 

[joegr]

I just tried to open the driver side door while gear is on D on a slight hill/slope on my driveway to park, the door does open and gear shifts to P right away and of course car shaked a bit

Mine will do that if autohold is turned on. I don't think it will do so if it is not. I guess I should try it.

 

[ajwklajdskla1]

Mine will do that if autohold is turned on. I don't think it will do so if it is not. I guess I should try it.

I use autohold daily and i tried this without autohold.

 

[sungjoon]

I'm sure that you mean brake and not break. Anyway, I just don't see any proof at all of those actions.

A couple of things to note here. There is a hill hold feature that keeps the brakes engaged for a brief period after taking the foot off of the brake. Was this on a small incline/decline? Her exiting the car may would have decreased the car's weight, so that it might then start moving slightly uphill in reverse without pressing the gas pedal.

The things that you say are not impossible, just very nearly so. Extraordinary claims require extraordinary proof. Absent that, your version of events is not very credible. Of course, this is my opinion and I am not on your jury, so it doesn't really matter.

Also, consider this: False Memories Can Form Within Seconds, Study Finds

It happened at jack in the box driver's thru window and it is super flat with no hills. Anyhow I appreciate your hill hold feature information. I learned a new lesson. Thank you.

 

[Volfy]

You are asking us to render a mfr guilty verdict based on a short grainy video. None of us can do that. Neither can we simply take your word on what she did or did not do. The only thing we can give is our OPINIONS based on what the short grainy video presents and the known fact that the vast majority of car accidents happen because of human error. Feel free to dislike my OPINION and disregard it entirely. It's not even worth the proverbial US$0.02.

If anything, what might be at fault is the fact that these new-fangled automatic transmission interfaces have very little standardization. Not too long ago, all auto trannies have very similar P-R-N-D gates. In fact, all our current cars still have them, including the Stinger (our G70 is 6MT). Say what you want about the clunky old shift levers being ugly, but they ALL work the same way. Any driver - regardless of experience level - can jump from one car to the next and operate the shifter fairly competently.

Now... it's digilever this, push button that, wonderwheel there, touch pad here... They all work differently and are often confusing as all get go. I myself am not surprised things like this does occasionally happen. I do remember a FB group post, of a Stinger driver that backed into another car, because of his reliance on Auto Hold. In his case, he was man enough to admit fault and that was commendable. However, it's tough to fight the human nature to blame somebody (or something) else when poop happens.