My Car is a Lemon. Genesis is Slow to Resolve

[EdP]

If they do get it shipped today, it'll be here tomorrow, as long as FedEx doesn't lose it. I would hope they'd get it shipped today. It's been in "picked" status since Tuesday. Slap a sticker on the box and send it out the door is all they need to do.

I got an email from FedEx yesterday

National Service Disruption
Wednesday, April 13, 2022
FedEx Express experienced substantial disruptions at the Memphis hub last night due to impacts from severe weather. This storm continues to create potentially hazardous operating conditions and the safety of our team members remains our number one priority.

Potential delays are possible for package deliveries across the U.S. with a delivery commitment of April 13, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.

 

[Aquineas]

I got an email from FedEx yesterday

National Service Disruption
Wednesday, April 13, 2022
FedEx Express experienced substantial disruptions at the Memphis hub last night due to impacts from severe weather. This storm continues to create potentially hazardous operating conditions and the safety of our team members remains our number one priority.

Potential delays are possible for package deliveries across the U.S. with a delivery commitment of April 13, 2022. Contingency plans are in place, and we are prepared to provide the best possible service as conditions allow. Operational impacts to other FedEx operating companies may vary due to local weather conditions.

The three worst thunderstorms I've ever driven through in my 30+ years of driving were in Memphis, Kansas City, and Dallas. I'm talking my windshield looking as if someone had a hose directly pointed at it.

 

[Mr812toU]

If they do get it shipped today, it'll be here tomorrow, as long as FedEx doesn't lose it. I would hope they'd get it shipped today. It's been in "picked" status since Tuesday. Slap a sticker on the box and send it out the door is all they need to do.

Got an update for me?

 

[GarnetTy1473]

Got an update for me?

Part came in yesterday and was installed. Cleared codes, and they've been test driving it off and on to see if the CEL comes back on. So far, nothing. But I think the last time it was in we put close to 400 miles on it, and it didn't come back on until you picked it up.

 

[Mr812toU]

Part came in yesterday and was installed. Cleared codes, and they've been test driving it off and on to see if the CEL comes back on. So far, nothing. But I think the last time it was in we put close to 400 miles on it, and it didn't come back on until you picked it up.

The check engine light never came on though. It just started acting up, ie. couldn't shut off car, taking three times to turn car off if it does work, when pushing three times it puts it into accessory mode and not shut it off, sloggy acceleration, no power steering, etc. Can't roll windows down, car saying windows are open when they are closed were all the symptoms and never a check engine light showing while that was happening.

 

[GarnetTy1473]

The check engine light never came on though. It just started acting up, ie. couldn't shut off car, taking three times to turn car off if it does work, when pushing three times it puts it into accessory mode and not shut it off, sloggy acceleration, no power steering, etc. Can't roll windows down, car saying windows are open when they are closed were all the symptoms and never a check engine light showing while that was happening.

Jeez. I was unaware of all of that. I can't see all of the notes service puts onto an RO on the parts side. I'll get with the tech and see what the latest is.

 

[Aquineas]

 

[Mr812toU]

Jeez. I was unaware of all of that. I can't see all of the notes service puts onto an RO on the parts side. I'll get with the tech and see what the latest is.

Appreciate all the communication!

 

[slimjim2525]

WOW, so cool a dealer employee is communicating to you through this site. Way to go 1473.

 

[GarnetTy1473]

Appreciate all the communication!

My tech that worked on your car is wondering if everything is still going good?

______________________________

Help support this site so it can continue supporting you!

 

[Aquineas]

My tech that worked on your car is wondering if everything is still going good?

Pretty good customer service, Mr Nance.

 

[G-572671]

Pretty good customer service, Mr Nance.

I am having similar issues in a 2022 G70

 

[Mr812toU]

I am having similar issues in a 2022 G70

Do explain!!

 

[Mr812toU]

My tech that worked on your car is wondering if everything is still going good?

Just now saw the response. Apologies for not responding sooner. No issues since the replacement of the IBU!! Whopping 8K miles on it now. The cash and keep $$ via GMA helps

 

[GarnetTy1473]

Just now saw the response. Apologies for not responding sooner. No issues since the replacement of the IBU!! Whopping 8K miles on it now. The cash and keep $$ via GMA helps

Good to hear. I'll relay the message.