- Joined
- Mar 25, 2008
- Messages
- 9,169
- Reaction score
- 1,323
- Points
- 113
- Location
- Florida
- Genesis Model Year
- 2015
- Genesis Model Type
- 2G Genesis Sedan (2015-2016)
I'll be brief for now. I'll continue updating this thread as time goes on.
First, the sales experience was very pleasant. I don't want to give contact information here because I don't want to overwhelm the guys I worked with. However, if you're looking to buy a Hyundai from this dealership, let me know and I'll send you the contact information for the salesman I worked with as well as the finance manager.
I haven't dealt with "service" yet. The car I bought had an imperfection on the hood so I needed to bring it back to get fixed and I opted to do that while the car was in for a scheduled exterior protective coating. That took a few days longer than we had anticipated but they did a good job.
Still not actually dealing with the service department yet I brought the car back because there was some vibration in the steering wheel and figured it needed a balancing. At that point they swapped the Hankooks for the Michelins (which I really didn't want to happen but they said it was a safety issue and needed to be done) - but it feels like they didn't balance properly as now the vibration is worse than it was before. So, it's going back in.
Now I'll be dealing directly with the service department and will write back soon...
First, the sales experience was very pleasant. I don't want to give contact information here because I don't want to overwhelm the guys I worked with. However, if you're looking to buy a Hyundai from this dealership, let me know and I'll send you the contact information for the salesman I worked with as well as the finance manager.
I haven't dealt with "service" yet. The car I bought had an imperfection on the hood so I needed to bring it back to get fixed and I opted to do that while the car was in for a scheduled exterior protective coating. That took a few days longer than we had anticipated but they did a good job.
Still not actually dealing with the service department yet I brought the car back because there was some vibration in the steering wheel and figured it needed a balancing. At that point they swapped the Hankooks for the Michelins (which I really didn't want to happen but they said it was a safety issue and needed to be done) - but it feels like they didn't balance properly as now the vibration is worse than it was before. So, it's going back in.
Now I'll be dealing directly with the service department and will write back soon...